An excellent, responsive, and friendly house cleaning with affordable rates. They were very quick…read moreto respond to our inquiry, and we were able to schedule a cleaning for our 1 bedroom residence on short notice. Payment was handled easily - they accept cash and card. The owner and her husband did the cleaning themselves. We had a lovely chat with them while they were cleaning. They were very efficient and got the job done faster than I expected. They were great with our dog, who gets a little excited when new people are around.

I had Trending Insights services come to my home 4 times! The first time they did a great job! I…read morehired them to come every 2 weeks. The 2nd time they no showed! I called them an hour later and they forgot! Ok, I let it go and they came later that week. The 3rd time they did a great job cleaning. The 4th time another no show! I called and left a message! No response till the next day, after I called again and left another message! I got an email saying they had a family emergency! Ok, I understand but this is your job. At least call me and let me know! They said they would reschedule but after 4 days of no response I cancelled their service! I was very disappointed in them!

Dan doc and Josh did an excellent job in taking care of the mold in my basement there' s service…read morefor master restoration in Green Island was ceptional they were informative they were efficiint every step of the work that they completed

During a recent storm we called Service Master because our basement got flooded. The team that…read moreshowed up was absolutely wonderful. They set paper on the floor all the way to my basement, put plastic on absolutely everything, and the site supervisor, Marco, made sure we knew what was going on every step of the way. The branch manager even showed up at 11PM to make sure we didn't have any questions and to guide us through next steps. I've used Service Master in the past and was so happy we chose to use them again!

Johana was quick to respond and came over to give me an estimate. When the timing wasn't going to…read morework out, she sent 2 helpers to do the work. They were great! So thorough, respectful, they even put the toilet paper in little flower shapes... the house looked and smelled amazing, they went above and beyond!!!

I was looking for someone to clean a home before listing it for sale. I called Jhoanna. She came…read morethe next day to give me an estimate. $500 for a deep clean (excluding carpet cleaning), $400 for a regular clean. It seemed steep for an empty house, but ok. She had good reviews, I wanted to support a local business, and she could get it done the following day. She showed the next morning with her assistant. They were done in four hours. She showed me the vacuumed rooms, the shower, the stove. Seemed fine. That night I took a closer look. There was dust in door jambs, the tops of the bathroom cabinets weren't cleaned, the top shelf in a bedroom was untouched, the floors were filthy. There were also cleaning items of mine missing. I don't usually complain, but this was too much. I emailed Jhoanna and asked for a partial refund of $100. She said no refund, but she'd come and clean. I said I would prefer the partial refund. She said it was impossible because she already paid her assistant, but she again offered to come and clean for free the following Monday. She also said the reason the shelves weren't clean is because the rooms were dark, and the floors were dirty because people had walked on them. Let me clarify, the bedrooms weren't brightly lit, but on a sunny day with a window, there was ample light to see multiple shelves. The bathrooms were fully lit, and the only person who walked on the floors was me....in socks. Anyway, I accepted her offer, said Monday didn't work, asked what other days she was free. I never heard back. When I hired her, she said house cleaning was no longer her full time job. Perhaps that's why her standards have decreased. Based on the other reviews, and what she charged, this was disappointing and completely unacceptable.

I have read the reviews from years ago. I have used Green Genies for many years, including the…read morechange in ownership. I have been extremely pleased with their professionalism and courtesy. They do an amazing job and they go above and beyond. I have some mobility issues and have asked them to carry things upstairs for me and they accommodate my strange requests. I begin counting the weeks until my next cleaning the day that they leave.

The wost cleanning service I have ever used. They charge a ridiculous amount of money per hour for…read morea 'deep cleaning' which they did not do. I had to re-do everthing. 6 maids came, and they spent most of their time talking to each other not cleaning.

Daizy and her family deep cleaned our house today and did an amazing job. They were incredibly…read morefriendly and were able to come out within a week of the initial walk through. The house looked and smelled great when they left. She even went as far as to sweep off our porch. Would absolutely recommend using their services.

They were very accommodating to clean on Saturday especially since Fathers Day was the next day…read more They cleaned from 10am to 5pm for $600. It was 2 adults and they brought their 2 teenage sons to help though the 2 adults did most of the work. They did a great job on the bathrooms but the wood floors were smudgy and sticky. I asked for the inside kitchen and bathroom cabinets cleaned. They forgot 1 bathroom cabinets but I was able to bring it to their attention and they fixed it. After they left I found 5 upper kitchen cabinet shelves were missed so I cleaned those. Also the foyer entrance stone floor had some sticky tape like residue. They didn't see that but I was able to remove it with a rough sponge. I wouldn't consider this deep cleaning. The whole house was empty so easier to clean without furniture and carpets. Most windows were done, some not. Very nice people but not as much professional cleaners as others. Next time I would get 4 adult professional cleaners for $100 an hour but they weren't available on my time frame being I live out of state and here to get the house on the market due to a death in the family. However I do appreciate their last minute service.

Amanda was simply fantastic. Our apartment had some very messy sublets, and we wanted to arrange a…read moredeep cleaning before we moved back in. Amanda gave us a great quote and proceeded to leave everything sparkly clean! Payment and communication were professional and easy. I'd recommend her to anyone in the capital region. See before and after pics if you need proof!

GREAT service. They cleaned everything very thoroughly! I would not have passed my move out…read moreinspection without their services, SO worth the small investment to get your apartment's security deposit back.

It has been a number of days since the storm and sump pump failure in our basement. We received…read morea recommendation from the plumbers contacted to replace the sump pump. Our initial contact outlined the time line to resolve the foot of water damage from removal of wet debris and drying the basement. I can say that our basement was dry and sanitized prior to insurance adjusters arrival. This company provides great service to homeowners and I would think tenants alike. Their service provided some peace of mind during a very stressful event. I would recommend this company for anyone with basement water remediation.

We had a burst pipe in our basement sewer line. Filthy sewer water flooded a substantial porting of…read morethe basement. I called my Insurance Agent and got a referral to this company. I called them and they immediately started to process a dispatch to work on my problem. The team of 2 arrived within an hour. Evan and Eli were AMAZING! They quickly identified what needed to be done and gave me an approximate time frame and went to work. They moved a substantial amount of personal belonging out of the impacted areas and removed all obstructions and then mopped and disinfected everything - thoroughly! They never took a break.They were extremely friendly and professional and I have nothing but the highest praise for them and their company. I will recommend this company to anyone in need of similar service as no one could be better suited to the job!

The contractor was extremely responsive and knowledgeable. Everything turned out better than could…read morehave hoped.

I could not be happier with our experience with Full Service. The owner, Matt, came within an hour…read moreof our call and was very thorough. He not only gave us an estimate but also advised on ways we could save money and helped us understand how the whole insurance process works. His employees were so professional and courteous. Our first floor was flooded but we were able to stay in our home while they completed the work, and they were actually finished a week ahead of their anticipated timeline. Super personable and thoughtful. I never write these types of reviews, but this is truly a rare find.