Quality service that goes above and beyond expectations. Can't explain how grateful my children and…read moreI are to be back with a working vehicle. Very quick service at a great value. Thank you so much S&S! I'll definitely be going to you for any future repairs.

if there were 10 stars, I would choose them. volt meter…read morebottomed out and barely started in Colorado. Trey checked all charging systems, changed battery and had us out in half an hour. whew!!!

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!

Had two vehicles with hail damage, took them to D J'z because insurance recommended them for the…read morerepairs. One owner in a small business, but did the work without any issues, insurance paid the damages and away we went.m that was three years ago and the paint/body work still looks like factory. I didn't have any issues with their service.

I am extremely disappointed with my experience at A & R Automotive Services in Brush, Colorado…read more In February I brought my vehicle in because it had a torque converter shudder and rough idle. According to the invoice the technician suspected the torque converter might be damaged but recommended performing a transmission fluid flush with additive and then reevaluating the vehicle. When I scheduled the transmission service I spoke with a younger employee who told me there was a "50/50 chance" that the flush could help the problem. I understood there was no guarantee but based on that information I chose to proceed with the service. When I returned to pick up my vehicle after the transmission flush I was immediately met by an older employee who appeared angry before I even had the opportunity to ask about the car. He started raising his voice and repeatedly telling me that he already knew the transmission flush was not going to work and that the vehicle was not fixed. This happened before I had even asked a single question about the repair. Naturally I asked why the service had been performed if they supposedly already knew it would not help. The older employee became increasingly confrontational and repeatedly claimed that he had told my spouse and another person months earlier that the transmission was beyond repair and that the flush would not solve the issue. The problem is that this directly contradicted what I had been told when scheduling the service. The younger employee who originally spoke with me was present and stated that the older employee had "misspoke" and that the service had in fact been presented as a 50/50 chance. Instead of receiving a clear explanation I found myself caught in an argument between employees who could not agree on what had been communicated to the customer. The older employee continued to act aggressively repeatedly shoving paperwork toward me and demanding that I read it while talking over me. When I pointed out inconsistencies in what he was saying he became defensive rather than addressing my concerns. Meanwhile the younger employee continued repeating that the older employee had "misspoke" without providing any meaningful explanation. What upset me most was not that the repair failed. I understood from the beginning that it might not work. What upset me was the aggressive, confrontational, and unprofessional treatment I received when I asked reasonable questions. I left feeling talked down to, dismissed, and pressured rather than treated with respect. Customers deserve consistent information, honest communication, and professional treatment. Unfortunately, that was not my experience here.

Excellent staff, Great work. They have done my automotive work for several years, on several…read moredifferent cars and trucks. Fair and honest with excellent machicanics.

Very nice job on emergency repair, would recommend. Had blowout and worked out an on the trip…read moresolution to keep us going.

I am blown away by the service I received today. Going west on I 76 I had my back left tire pop. I…read morewas unsure which tire shop to go to and ended up deciding to get towed to new life auto. I was helped very quickly, they open their shop an hour early just to help me get back on the road. Truly I appreciate it so much because I am going back to California and have a long drive ahead of me. This is an excellent tire shop and I highly recommend coming here if you need help with your tires. I was scared to death of how this process would go and whether or not it would be difficult but new life auto made this very easy and quick and I am so thankful to be back on the road!!!! Seriously come here if you need tire repairs they are fantastic. Great value and kind service.

just got a part for my friends vw beetle from these great people, it was the correct part, a very…read morenice used part, and saved him over 500.00 which a brand new one would have cost.....even the mechanic was impressed. great folks to work with. I would recommend to anyone

After another quick car sale fell through due to scheduling conflicts, the mechanic shop where our…read morecar was sitting arranged for us to do business with Brush Auto Salvage. They accommodated us by allowing us to come to them to complete the sale and then they would pick it up at their leisure. Easy peasy. Check in hand and on the road!

I just had my first experience with a chip in my windshield. Can't say enough about the service…read moreprovided by Novus in Eagle Colorado. From the first returned phone call to the technicians repair...they were professional, very reasonably priced, came to my location, and completed the repair in a short period of time. We'll deserved FIVE STAR rating!

I wanted to share my amazing experience with your Sterling, CO location and specifically the store…read moremanager, Riley Richards. Long story short, my back left tire blew out on Interstate 76 near Sterling last Friday. After getting assistance to put the spare on, I realized I didn't feel safe driving the rest of the way to my destination, so I called Les Schwab in Sterling. I spoke with Riley and he assured me they could assist in getting me back on the road so I drove to his store and was greeted at my car by Riley and another employee. Out of the gate, the level of service was very impressive. The kicker of this story is I was on my way to watch my son play in his college football game in NE and couldn't wait to have the car fixed up and make it to northwest NE in time (I hopped in the car with my parents who were driving to the game as well). I asked if I could pick the car up on Sunday on my way back into CO. Riley let me know that the store was closed on Sunday's, but he would work something out with me. Fast forward to Sunday and Riley asked me to give him a call on his cell when I was getting into Sterling. I did and found out he was driving from his home to meet me to give me my keys!! Say what?! That level of customer service just doesn't happen anymore. When I arrived at the store, Riley was pulling my car out of the bay for me to get back on the road home. I wanted to share this story with the corporate office in hopes Riley is recognized for his amazing customer service and clearly is running a top-notch team at the Sterling store. Les Schwab is lucky to have him as an employee! Thank you again, Riley!!

The best service! The tire repair was done in a timely manner. Their team has great communication…read morewith the custome. 10/10 would recommend. Riley was very busy and still made time for every customer who walked in. I would highly recommend them!