Paid for the monthly subscription and will be canceling it immediately. My car is still dirty after going through the wash. Only now it has soap residue that didn't get cleaned off. This is probably the worst car wash I've ever been to if I could give it zero stars, I would. I never leave reviews on places, but this is like the third time I've gone through the wash and I've had to clean my car afterwards because the wash did nothing. read more

Shine Bright Express Wash - Dirt still on my car after the car wash - Car Wash Near Me - Aurora, Illinois

I don't usually write reviews but i'm very upset on the quality of the wash. I purchased a Gold wash and it came out just looking the same with little to no tire shine. Apart from that, the vacuums were not working and i left disappointed. If i could, i would leave a 0 star rating for this place. DO NO WASTE YOUR MONEY HERE read more

Just a heads up to be careful with Shine Brite Car Wash on Orchard. They play fast and loose with your credit card. I signed up for a monthly plan with them for $27 a month, only to check my statement and find out they were actually charging $40 a month. I asked for a refund and they said No because they increased prices the first month after I signed up. They didn't tell me in any way. And I actually have receipts showing the $27. And when I asked for more information, the guy at the desk told me that none of the information in his computer was correct and the owner's computer had totally different information. Won't use them again. Too bad because it's a decent wash (not great though). But there are a lot of other good options around here. Jiffy Lube and Thunder Wash to name a few good ones. read more

It gets the job done. I spent an hour detailing the interior of my car after getting my car washed. I opted for the shampoo & dry for mats, but I didn't have a good chance to talk to the attendant about it and I got so wrapped up in cleaning the interior I forgot about taking the mats in / just did them myself. The car's clean. The vacuums, again, get the job done. There were several times the hoses separated from the vacuuming source and I had to place them back. Aside from that, it's good in a pinch. Strong vacuums for the bubbly solution I was using to clean the upholstery. read more

I would give zero stars if there was the option. This place used to be a very good car wash several years ago. It has been in decline and is now worthless. Today was the last time I will ever use it. Paid $27 for their best wash which supposedly includes everything. It provided nothing but water and not even much of that. I was worried my paint would be scratched! Tire shine didn't work either. Parked and talked to the punk working there who said he was the manager. He admitted there are broken parts and it wouldn't be fixed for another week but incredibly kept the business open despite this. Wouldn't provide a refund or even the opportunity to come back AFTER IT IS FIXED! Don't know who owns this place but your business has been run into the ground. I have patronized this business the last six years but NEVER AGAIN! Do not go there. read more

The vacuums at this wash are broken they don't do a very good job cleaning and sucking up the dirt. Over priced to the point where I can go into the city and get a better car wash same price and still will be better then this one. I will never come here again. read more

Left an honest review and the owner flagged it as spam. Called it a "fake review". Car was still dirty after wash, and idek if the brushes even touched my wheels. See for yourself! The owner must flag all the bad reviews as "fake" read more

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Do not waste your money. The vacuums don't work and the staff is very aware they don't work yet they don't tell you beforehand. It's very dishonest. I drove a mile up the road and paid $1.50 for the vacuum instead. read more

Very clean place and very easy going. Workers are great, I had Ryan help me get my vehicle cleaned and I will definitely be coming here again. Thanks! read more

A 'Bubble Bath' with some scrub-a-dub-dub! Shine Bright has the latest car wash technology to lure you in, and your cash! Every option including a cushioned conveyor belt that shuttles your vehicle through a kaleidoscope of flashing bright lights simulating a high-tech Amusement Ride. But, this place has fine-tuning problems. I'm talking calibration issues that seem to happen every time I take that rain storm shuttle along with Mr. Bubble. Bountiful Soap Suds are a welcomed necessity, but not to the point that the rinse cycle has no idea, nor the capability to "Rinse that shit off'! A 'Bubble Bath' nightmare seems to be a repeat occurrence here. A Shine Bright experience is like a time loop from the movie 'Ground Hog Day'. Like clockwork, the cold-hearted attendant always offers the same resolution, "Run it through again"! read more

Shine Bright Express Wash - Entering the Soap Box Derby - Car Wash Near Me - Aurora, Illinois

Spent money on a "gold wash" and turns out, some brushes don't even work! Waste of money and i feel sorry for the employees who have to go outside and clean the car by hand. read more

We have gone twice since yesterday to speak to Justin who is apparently the manager. We have called him multiple times and has not once returned our phone call. We will be contacting the police regarding this and the BBB. read more

Shine Bright Express Wash - Damage from the car wash - Car Wash Near Me - Aurora, Illinois

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I had a bad experience here so I left a one star review on google. The owner/manager responded to my review saying my review isn't real. I'm a competitor talking shit. Well, one thing is true. I'm talking shit. But I am a paying customer who is pissed I wasted money on a mediocre car wash that was overpriced and vacuums that are ALL broken. I had to move my car TWICE to find one that wasn't broken. After reading other reviews, you see that is what they chalk up all negative feedback to being "competitors" leaving reviews on their page. As if their give a shit about this rinky dink car wash. read more

This is hands down the best car wash in the area! Each member of our family is on their monthly plan that gives you a bunch of washes at a huge discount. You can sign up for it at the pay station and they give you a sticker inside your car. After that is placed, you can pull into any pay station and the gate opens up automatically which is very convenient. Other than that our cars always come out shiny and dry. Plus the staff is super helpful and friendly. Free vacuums too. Check this place out. read more

Paid for the gold car wash, there was still dirt and bird poop on the sides so I asked if I could run it again and was told NO REWASH.... it didn't even get the job done in the first wash.... CLOWNS read more

My truck went in dirty and came out dirty. Even worse the owner is a jerk who blames the customers and claims the "must work for a competitor" I will never go back and would not recommend them to anyone read more

Good prices and a great wash cleaned all of my car and got the bird poop off the windshield. the service was great would definitely come back again. read more

Wish I didn't have to give even 1 star! Bought the basic wash ($10) and got charged a 2.9% fee to use my credit card. Worse yet, all 4 car wheels and rims were completely filthy after I pulled out, as if they got completely missed. I asked the attendant, and he said that "you don't get wheels cleaned at the 2 bottom wash levels." I will never go there again, and will tell all my neighbors as well about this terrible business. read more

Raised prices in February I can understand, however convenience fee is outrageous for usage of a credit card when cash is not an option. What next charge for electricity or water usage too! Will not patronize this company any longer. Going back to, to Fullers and Delta Sonic. Good luck with your new business model. read more

This might be the worst run car wash I have ever encountered. They charge for using a debit card, which is completely ridiculous. They charge extra for tire shine on the middle of the road package, every other car wash in the area has it included. Also wanted to purchase an unlimited wash package, but apparently the jokers that run this place think unlimited equals 10 washes per month. I will take my business elsewhere. read more

Be cautious using their pay ahead program and beware of their horrible customer service. We went there on Nov 8th and purchased a $20 wash. As we pulled around, what we assumed to be the manager was out there selling their pay ahead program where they place a sticker in your window and the next time through you simply pull up and the gate opens and away you go. So we agreed and paid another $19.99 for the next wash (yes, a penny savings). Note both transactions were using the same debit card. Needless to say, our return visit wasn't nearly as easy. We pulled up to the kiosk and the gate wouldn't open. So we tried another, nothing. I pulled over and went inside and asked why the reader wasn't working. The attendant, a very nice kid, looked up our name, looked up the card number yet couldn't find anything. So I showed him my banking app and the two transactions charged to my account. Not convinced, he contacted his manager and after waiting back outside for nearly 30 minutes the attendant comes out with his manager on the phone. The manager basically asked all the same questions, and eventually said he couldn't let us through. In fact it seemed he was accusing us of trying to steal a car wash. After the nearly hour long incident we were turned away. Not once did we hear 'sorry for the inconvenience'. So I guess we're out our $20. BEWARE. read more

I've been coming here for almost a year but the last time I had my car wash, the wax was not applied. I got ripped off . I paid $12.00 which includes the wax. Not coming back. Not worth of my time to go down and ask due to my safety. read more

They do not include Tire Shine even on the $16.00 wash. I've been to similar washes where Tire Shine is included on the $7.00 wash. Also, just had a fee tacked onto my $16.00 wash for use of a credit/debit card. Never going back there again. read more

Worst car wash ever got rear-ended because they didn't space the car is well enough apart. Brand new car hit

Worst car wash EVER! Terrible customer service. Double what mast car washes cost, Not worth the money. Don't waste your time or money at this place. read more

Beware this car wash is the worst. After I ran my car thru the wash it missed a. If bird dropping spot on my window and I talked to the attendant about just simply running my car thru again and he said it was against company policy. So I left with my car dirty. I will never go back again read more

I highly recommend this car wash! We have been washing our vehicles weekly here for nearly 3 years, and not only do our cars come out sparkling clean, but we are usually greeted with a smile and by name. We do like to choose their best wash, and it is awesome. They have about 20 free vacuums too. read more

Terrible. Took my small SUV through and the entire back was still dirty so I went and talked to the attendant on duty. She said, "yeah it doesn't do a good job with SUVs, I can run it through again and spray the back for you." Well, thanks for the customer service, but how do you put it a brand new car was in 2018 and not account for SUVs. So I took my car there and the tire shine didn't work. I also don't like that there are no interior services. Last, but definitely not least, the prices are outrageous. I can get 10x the quality of car wash for the same price at a Delta Sonic. I was hoping for a great car wash near the house, didn't get one. read more

This car wash is the worst I've ever been to. Super expensive and car does not get clean. I paid for the midgrade package, $12 and the entire rocker panel on both sides was still filthy. I went back to tell the manager that the wash was terrible and she "I doubt it". I showed hey the vehicle and was tools that the wash is designed to get the lower pay off the car and needed to buy the wheel package. I was able to run it through a second time and still not clean. Avoid this place. read more

Raised prices and lowered quality!!!! It is appealing with all of the technology when your pick the wash you would like. It is fully automated and fairly new. I have gone here a few times and each time seems to get a little worse. Today there was no attendant to spray the back of the car and tires like they usually do. Plenty of soap suds and plenty of water, brushes do a decent job of getting the dirt off. The drying procedure needs some work, each time I leave the tunnel the car is less dry. Lots of air but not getting the water off the car. The location is convenient but they need to improve on the quality. read more

I've been using this car wash for some time and it always does a good job cleaning my van. It gets the hard to reach spots that other washes seem to miss and has never damaged any part of the vehicle. The vacuums are powerful and pickup most all debris. It is a little more expensive than other basic washes in the area but the optional services, wheel wash, tire shine, etc. do a nice job and are worth the cost. read more

Confusing at the start. Thought I was buying a $3 wash but got hit for $11.19. The trip thru wash involved a rear end hit from car behind. Manager said they are not responsible. She said it happens all the time and offered to call police. I asked how it is not their fault as it is their conveyor. Again only offer was to call police. Last time for this was place. Will go to Jiffy zlube. read more

Purchased gold wash which comes with hand towel drying. No one came out. Walked around and doors were locked. Girl working there also was very rude. This was on 5-29-19 at 11:30 am. Will not be going back. Jiffy lube next door has a car wash and nicer people working read more