Shields was recommended to me as a knowledgable, honest and fair auto shop. I had a bad wheel bearing on my Subaru Crosstrek, they agreed and replaced it within just a few hours. I like that they warranty their work for a couple of years. Satisfied customer. read more

They are excellent in car maintenance and repairs at a reasonable price on all types of vehicles,

We have taken our cars to Shields a few times, and have always had good experiences. They are honest and fair which means a lot to someone with no car knowledge. read more

I had them diagnose and repair a complicated brake problem, which cost much less than expected. Then I had an issue a couple of months later which they repaired under warranty. I'm impressed with their knowledge, thoroughness, and customer service. Recommend them to everyone. read more

I have had them work a a few of my vehicles. They did what they said they would and at a reasonable price. Honestly not much more to it. I will take my cars there again. read more

Shields is one of the most knowledgeable and trustworthy shops in town. They always make things right. I have recommended them to many of my friends and none have been dissatisfied. They do good work and stand by it. The do all the service on my Subaru Forester and Toyota camry. read more

We have been taking our vehicles to Shields for years and I refuse to take them anywhere else. They have helped us with many things over the years and have always done amazing, reasonably priced work! They are kind and very knowledgeable. read more

My whole family has been using Shields for decades. Once you find a great service shop for your vehicles that is very reasonable and does great work, you keep going back. I think the thing I like the most is how often they tell me nothing needs to be done. It really makes me trust when they advise me to address an issue. I highly recommend them. read more

I can't believe the rudeness! He did not want my business because he did not want me to wait for my car to get done. I had to drop it off and go away or else he would not serve me. WTF! I live alone and I have one car, and its freezing outside, plus I have a bad knee. How the hell am I going to do that? What a rude jerk. I'll NEVER go there. read more

Why lie to me? I took my car in because I wanted an overall inspection and to determine why the fan wasn't working. i was told that the relay (brand new) the I installed before was defective and the fan was working when his relay was installed. I've since tried 2 other models of relays that were tested to work fine, and found that the fan still didn't work! I ended up hot wiring the relay (temporarily) to turn the fan relay on/off until I can replace the bad connector under the fuse box (basically, no relay on the planet would have worked in it, so why lie to me and say it worked & waste hours of my time and the parts store's time monkeying around based on what I thought was the truth?). The only thing I can't stand more than a bad mechanic is a lying one. If you can't diagnose (basic) car electronics, you shouldn't be a car mechanic! read more

Shields Auto Service provides exceptional, affordable, and efficient service. Mason, delivers great work. Highly recommended for a hassle-free automotive experience. read more

had the rear main oil seal replaced. In and out as schedule. very pleased

We have been going to Shield's for years and I won't go anywhere else. They are HONEST! They don't take advantage of you and do services you don't need. Completely professional, very knowledgeable and once again, HONEST. They are the BEST! read more

I feel the service provided on 2003 Chevy S10 was fair and honest. They called and let me know the problem they found and gave me a price for parts and labor. Car repairs are not cheap, but I felt comfortable that the price was right and the work would be done right. read more

Such nice and kind hearted people we have been going to for years, very trust worthy and won't scam you like some other places around town, honest and great business read more

Great staff, friendly and honest. I took my car in for brake service and told me they wouldnt be able to work on it until Saturday. They had my car done Friday afternoon! read more

I was pleased with the service and accepted the pricing which might have been borderline. Would let them give me an estimate anytime at this point. read more

This family run service center are owned by the most honest and honorable mechanics I have ever encountered. They tell you straight how it is and only fix what is necessary and what the customer wants fixed. No hidden fees, no added charges, just good honest repairs. They stand behind their work and are great people as well. I have been going here with my personal and business vehicles for over fifteen years. read more

They were very nice to deal with, however I choose them because they were supposed to be $30 cheaper an hour for services, but charged double for parts claiming that they warranty the parts for 2 years when I paid for that part 2 times over. I am all about making money but they didn't fix my car which was the whole reason for taking it in there because they were going to have to order the part and then they did the oil change before calling and affirming that I agree to all the charges which I would not have had them do since they could not fix my car and were $30 more expensive for the oil change. $440 for a set of rotors and an oil change. Lesson learned. read more

Great quick service and helpful knowledge. In town for sporting event. Check engine light came on and they were able to give me a quick diagnosis in a few minutes where another center wanted me to drop off car for hours. Thanks for the quick diagnosis and knowledge read more

Fast, friendly, reasonably priced. We recently moved nearby and needed a reliable and trustworthy mechanic - I believe we've found it.

Nov. 20th 2017 I Was looking for a mechanic for my daughter's car, a 2011 Hyundai Sonata. With all the positive reviews I decided to give them a shot. My daughter works full time & is a full time student so getting her car back on the road quickly was very important. They got her car in quickly. They ran diagnostic & did some trouble shooting & found the problem. Had her car up & running the next day. I was impressed with how Honest, professional & talented they are. Most shops would have had us wait longer, not had the expertise to accurately diagnose the issue & just thrown marked up parts on the car till the problem went away. I wouldn't have known & would have paid the price with out the intention of ever returning. Instead I got an explanation of what the issues were, what they did to correct it without needing to buy new parts & very fair repair bill. When things goes wrong with her car again I will definitely bring it back to Shields Service. 2nd Bidet 1/3/2018 Honest, professional & talented. Thats how I describe Shield Service. 1st Week of the New Year didn't start off well with bitter cold & my reliable Camry deciding to die & not restart for me. After the positive experience I had with the repair of my daughter's car Nov. 2017 I didn't hesitate with having it towed there from Shelbyville Ky (26+ miles away) Due to the friged cold it took AAA 10 Hrs to pick up my car & put a back log on Shields as well. I had realistic expectations & wasn't bothered it took 3 days to get my car fixed. That's faster turn around then I experienced at other larger shops . As my previous experience again I received great service in a timely manner at very reasonable price. Shields Service has earned my trust & respect. If you are looking for professional honest mechanic this is the place. read more

This place is great. I found Shields after searching online for car repair. I took my 2008 Mazda CX-9 in because it would not shift into gear. They were able to diagnose the problem as the shift interlock cable. They answered my questions about parts and labor costs and evaluation costs. Their labor cost was 10% lower than their mechanics in their area and the diagnosis was $20 cheaper than the dealership. There was a hiccup in the part delivery, but after they received the part, the car was repaired the same day and total bill was $80 lower than original quote. Very efficient, communicated often and extremely knowledgeable and friendly. I have since taken my daughter's car there for a replacement starter, and the repair cost was $200 lower than Ken Towery's and came with a 2 year parts and labor warranty. read more

Save your money, labor is high and quality is low....guaranteed you'll have to take your vehicle back for something they "missed".... Be very careful read more

This place is right by our house and we thought we would give it a try. They charged my husband for almost $300 in labor for squeaky brakes on a Nissan Altima! No parts just labor. They didn't replace the breaks, just said they were dirty. When my husband picked up his car they were already closed for the weekend. He drove off and the squeaky noise was still there! They charged us $300 to fix nothing. He called back today and all the guy said was "sorry" and that he can bring it back in to replace the break pads (which they told him has 50% life left). My husband asked if they would charge full price and the employee said yes. They never once said bring it back in and we will take another look or anything. We got robbed in my opinion. I would HIGHLY not recommend this place even to my worst enemy! read more

Took my car in for an alternator replacement. 100% markup on a rebuilt alternator. In the process of replacing the alternator, the technician broke my radiator. So, they replaced my radiator at their cost for the part. Like they're doing me a favor. They should have replaced it free since they broke the original. I researched the replacement radiator online. I found it about $50 cheaper. Oh, and almost $600 in labor. They're always friendly and professional, but expensive. Do your homework to make sure you're getting value. read more

I wouldn't recommend this place to my worst enemy either! They ripped me off and messed my car up worse than when I took it in. I am a single female and I think they took full advantage of that. After having major work done there I had $800 more repairs because they forgot a bolt. Please don't go here if you don't want to spend more money than you should be. They are awful!!!!@! read more

My family and I have gone to them for over 15 years. This last experience with John, the owner, has completely left us to find another mechanic. I took my Honda in to get an oil change, tire rotation, brake fluid flush, and serpentine belt changed. John told me: "Including the cost of the belts, it'll run about $165." I agreed to the price and when I came to pick it up later that day, the price was $330! I had to come back the following day to speak with John about the egregious difference in price. He told me the quote he gave me did not include the cost of the belts; however, the estimate in the computer remained $165. Their mistake was not calling and confirming this price in the first place. John's offer to fix this situation was to 1.) take the belts back. Or 2.) A free oil change. This was the most disrespectful offer imaginable. I told him I would be willing to pay the estimate cost, but he said "I can't just give you the belts." They have lost our family's business for good and this seems to be a pattern developing with this company. I encourage everyone to steer clear of this establishment and seek another place to repair your car. read more