I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

My Auto and Home insurance rates were ridiculous. Tony was able to save me a couple of $1000 total…read moreoff my rates since I had 3 young drivers and current carrier was putting my youngest driver on the most expensive car.

I have been doing business with this group for over 30 years and I have not one complaint to make…read more They have always treated me with respect and whenever I had an issue, it was handled professionally.

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

Joe was very responsive and assisted in getting me quotes for my homeowner insurance quickly. The…read morepolicy he provided had better coverage for a lower price than what I received with another agent. He was answered all the questions and addressed the concerns I had regarding the policies.

Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Called for insurance quote multiple times, no answer and no call back. Imagine how they treat their…read morecustomers

I've been with State Farm for a very long time recently my agent retired. I was left in good hands…read morewith Kim Holland and staff. I was contemplating changing insurance because of the price, coverage etc... After speaking with staff, Jennifer and Karina I was impressed with the customer service I received, thus changing insurance wasn't going to happen. If it's not broke don't try and fix it. They have always had my back. I can trust them with my insurance policies.

Signed up with Kim 2 years ago and was given a good rate was told that as time went on my rate…read morewould get better. After 3 years I would qualify for a loyalty discount. I have a perfect driving record licensed driver for 28 years, no accidents no claims. Also have home owners through Kim. My rate has gone from 156 to 236 over the past two years. This is not how it was presented when signing up for insurance. Maybe that's how they make it look like a loyalty discount by raising your rates over the 3 years then lowering it to seem like you're saving?

Man I was in out of this place in no time.. helped me with my registrations and insurance…read more Definitely will stop here again for any future issues. The service was A1 and they definitely value customer and their time. Told me exactly what I needed what paperwork needed to be file. Thank you!!

So much more efficient than going to the DMV. Last year, paid my registration online to DMV and…read morewaited 2.5 months before I got my tags. This year, paid it here and got my tags, waited less than 30 minutes

We have been long-time clients of Julie and her State Farm team. We always receive prompt and…read morefriendly service from her team of professionals for our personal and business insurance needs

I was recommended this office and have regretted it from day one. Getting answers to simple…read morequestions is really challenging. If you ask for info they just tell you they know what's best for you instead. They won't give you the info to make an informed decision. Changes are hard. My auto payment never goes through and every month I just go online and hit pay with that card you have on file and it goes through fine, which means they didn't update their system the last time I asked them to. It's honestly been the bare minimum. You'll get responses. Unfortunately, in my experience, not one has been helpful. I've had great success in the past and will be moving back to one of those offices.

Car insurance process was fast and easy. In and out within 20 minutes. Very friendly service…read more Straight to the point.

I called cost you less insurance thinking that is the name of the insurance company. They say they…read moreare aspire and I already have that insurance and trying to get out of it because cost to much

I would like to give a huge shout out to Tiffany Palmer for assisting me with the service she…read moreprovided. Quick, hassle free and really responsive through email/phone and text messaging. She was able to get my vehicles insured, sent over my ID cards and set me up with life insurance over the phone before my lunch break was even over! Thank you Tiffany!!

Called to add my car that has been sitting for 2 years it took literally 6 minutes thank you guys…read morefor excellent customer service and my full coverage is on $96 a month thank you Jesus!