Daniel is great and helping me select an insurance provider! I could not figure out what insurance option was best for me and Daniel was able to listen to my needs and come up with a great option. He is amazing and I would absolutely recommend you give him a call if you need to figure out the complicated world of insurance and select the right plan to fit your needs. George Zotalis read more

Personal service and experience. Don't have to figure out how to navigate the complex Marie of ensures available to get the best rate with the best coverage Daniel Masarsky is the man, and as much as I think Insurance is an simple profession, it's only because Daniel makes it look that way. read more

I reached out to Igor recently because my rates with another insurance company went up significantly recently. He got back to me immediately. He got on the phone with me and gave me some quick quotes, but also educated me about the current state of homeowners insurance in California -- which is a mess. He was super up-to-date on the latest legislative and policy developments. He ended up recommending I stay where I was, and re-evaluate later once the homeowners insurance mess settles down. I really appreciated his time and the fact that he wasn't trying to sell me something that would have cost more or similar to what I have now. If you need someone that you can trust, I definitely recommend Igor! read more

We worked with Daniel to replace our HOA insurance when Allstate, State Farm, and everyone else decided to leave California. Our building was especially difficult (built in 1890), which means that the options were narrowed down to 1 company, Honeycomb. Daniel knew this off the bat, walked our HOA through the requirements, and was very patient through a few last hiccups towards the end. Time was of the essence as one of our neighbors was also going through the process of selling and needed the HOA insurance coverage to be active so that their sale could close. Thank you Daniel for your due diligence and for guiding us across the finish line. Very helpful, efficient, and knew his stuff i.e. what our options were from our very first conversation, which saved us a lot of time. (Other brokers we talked to were not as knowledgeable or responsive.) read more

This review is specifically for Igor. I was looking to insure some personal items, so I called around 10-15 insurance brokers in the Bay Area. After speaking to them and getting quotes I decided to go with Igor because he was by far- the easiest to work with. He is easy to get a hold of, extremely competent, knowledgeable, and works quickly and efficiently. If you need insurance, he is the best! Thanks again for your help! read more

Had the pleasure of working with Daniel to secure a commercial quote. I appreciated how he was always, and I mean ALWAYS, available (ie. Friday at 9PM, during the holidays, never more than an hour to get a call back.) This was a huge selling point as well as his extensive knowledge in helping me get the right policy for my business. I can't speak to how he handles a claim but I'm sure I won't have any problems should this need arise. Can't recommend Daniel enough and look forward to working with him. read more

Thank you so much for your help! They spent a lot of time with our case and were so kind and responsive. Really appreciated the solution-oriented and professional assistance. We worked with Daniel, who is knowledgeable and a true problem solver. My emails and calls were promptly answered, and they were always available to address any questions. I wholeheartedly recommend their services--they've earned my trust and my business for years to come. Thanks again! read more

My agents Daniel Masarsky and Igor Dubrovsky work very quickly to get me whatever insurance that I require. They search for me for the least expensive and best coverage available. I have been working with them for many years and have also referred them to others. They are very responsive and help me to understand what insurance I need in order to avoid issues with problem tenants. I have grown my business and they have helped me all the way. I recommend them! read more

Daniel is an absolute joy to work with. After some really negative insurance experiences for our nonprofit in the last couple of years, it's such a relief to work with someone knowledgable and kind. I'll be recommending Daniel and ESI to my colleagues and friends! read more

I have been working with Daniel for many years. Daniel has always been on top of things and kept my business and personal insurance needs in order. The fact that you can reach your insurance agent when you need them and get fast and speedy assistance, says it all. read more

Super responsive and honest. Didn't work with them for reasons outside their control but will work with them in the future if possible.

Just want to give a quick shout out to Daniel who helped with our policy renewal. Daniel saved me $2,000 on our policy. Also Lori has been so helpful over the years with all my questions by emails and getting all the documents I needed. read more

Speedy service always awnsers the phone, fast service, all you can ask for really good experience

Daniel is not your ordinary insurance broker. I felt comfortable with him and he walked me through all possibilities and quotes that matched my needs. Not only did i walk out of this saving money, but my coverage far exceeded what i was previously receiving. Thank Dan! read more

As a small business owner, there are a lot of things to take care of that I am not well-versed on & business insurance was one of them. Daniel was very helpful in helping me choose the right coverage for my needs & was very informative & patient through the process. He always responds to my inquiries very promptly. I highly recommend their services!! read more

Been a member for 10+ years. Here is what you could expect: a class act service, superior customer support, response, and interaction. Igor is knowledgeable and honest, the only place for all your insurance needs. read more

I have worked with Igor Dubrovsky for many years, and have found him to be hardworking, knowledgeable and accessible. His advice on my several policies has always been direct and sound, and I have zero hesitation recommending Igor and his crew for any insurance advice. Unlike many insurance brokers, Igor looks at my existing policies and gives me advice if he thinks a change should be made. These folks are top notch! read more

Daniel Masarsky is the guy you want to speak with if you need anything involve with insurance. Just a short brief conversation with daniel he was extremely knowledgeable over the phone and was able to provide me with the best rate, that best matches my office needs. I would highly recommend giving ESI insurance a call make sure you speak with Daniel. read more

I worked with Daniel today to get a quote for car insurance. He was extremely efficient, patient, and helpful! I was able to get a really great deal with all of the coverage I needed. It was a pleasure working with him and I'm happy to have them as my new insurance broker. read more

I worked with Daniel to get insurance coverage for my small business. He found an insurance policy that completely fit my specialized business. The new policy saved me money, doubled my coverage, and included general and professional coverage. He had a quote immediately and solved my insurance problems. I am impressed. read more

THANKS BYRON! You just saved me 20 bucks on insurance a month. Those lousy liars who will remain nameless( sounds like the army) tried to say my insurance rate was going up cause of a ticket I got over three years ago which had already been cleared off my record. Good thing I decided to switch cause between that and gas prices miss thang ain't gettin any richer! Now I can officially let out a sigh of relief..Whew( wipes sweat of brow) one more bullet dodged. read more

I have been with Igor and Daniel for over a decade now and they are great! Always available and knowledgeable. They have helped me pick the best car insurance, and their recommendation of carrier was great. I highly recommend them and refer people all the time. read more

Daniel Masarsky and Lori Keskitalo have been fantastic to work with. Extremely responsive, professional and very quick in terms of getting me what I needed for my business. They didn't miss a beat when it came to multiple requests from my client. Such a pleasure to work with. ESI Insurance is who you want to use for your business. read more

I've worked with Igor for about 6 years and in that time he's helped me with a wide range of various policies: Home, Fire, Earthquake, Auto, Umbrella etc. I love working with Igor because i don't need to second guess my choices. I get fast personalized service that's laser-focused on my needs, it covers nuances of complex products that I would never have time to dig into on my own. I recommend Igor to all my friends every single time! read more

I have been dealing with Igor Dubrovsky for over 10 years now. He is prompt to call me back when I am looking for him and doesn't spare his time explaining several insurance topics such as auto, homeowners, earthquake, giving you pros and cons and various scenarios. Highly recommend him and his agency. read more

My family and I have worked with Igor Dubrowsky for years and would highly recommend, as he is one of the best insurance agents. This company provides great customer service at all times, best prices, and knowledge of everything you need to know about insurance. Look forward to more years of working together! read more

It's a pleasure working with Daniel on all our insurance needs with the real estate business. We have a wide range of insurance needs, from landlord, short term rental, rehab, development to builder risk. Daniel continues to impress with his knowledge and access to this wide range of insurance products. I would highly recommend him for either private or business insurance needs. read more

I has long history of working with Igor Dybrovsky beginning from his tenure in Allstate, and then in Mercury. His is a great agent that professionally and timely address any issues, questions and concerns. I appreciate his personal approach, wise advises and detailed handling my multipolicy protection. His excellent service for last 15 years I am working with him is giving me assurance that I am really in great hands. Thank you Igor! read more

Igor was my agent in Allstate and I use his broker skills to insure my cars and real estate for several years. He's very knowledgeable and always able to help with any question I had. He also knows Russian and that really helped me on my first steps in USA. Very positive and informative guy. Highly recommend! read more

Was looking for a provider with good rates for dental + medical insurance. Delta Dental didn't seem to have 1 dentist with good reviews in my area, so I'm glad I shopped around. My plan is 40$ less than my previous plan, and offers even more (dental) than I'd had before. The application is painless and the agent, Daniel, called me within 15 minutes to let me know I was approved and to make sure I knew I had someone around to answer any questions. Friendly, informative, and answering questions you didn't know to ask--that's the best customer service I've ever had before. read more

We are very happy with Express Service Insurance. Igor goes above and beyond to explain things like earthquake insurance and insurance for our solar panels. Anytime we have a quick question we don't hesitate to reach out and he responds immediately. Thanks so much for always being there for us, Igor! read more

I wanted to change health insurance plans and called Daniel to ask about it. He was on the phone but told me he'd call back quickly and took my name and number. Called back 3 minutes later. He told me about my options and knew the answers to each of my questions and some relatively detailed information about specific Blue Cross plans (I was surprised as I had only learned much of that same information after quiet a bit of searching on BC's website). He advised by NOT to use his services because changing insurance for such a short period would not be in my interest - instead he suggested I call Blue Cross or use their changemyplan website to get a new plan that did not require review by an underwriter. Great advise, fast reply, detailed knowledge, honest opinions. I'll likely call him next time I need insurance help (he mentioned that he also is a broker for car and other forms of insurance, good to know). read more

Very good rates. When my M3 was broadsided by an uninsured dumb girl, doing 10,000 of damage. My insurance company had my car fixed by a very reputable shop, they took care of me. It took a little longer then I would have liked (not mercurys fault, the shop had to wait for parts from Germany) overall though I feel that I am getting very good value for my money and I was not let down when I needed them. I would recommend this company to friends (and have done so). read more

We all know that getting the right insurance plan can sometimes be confusing. But when Daniel sat down with me and explained in detail about each plan and which one would be best for me I was truly impressed. I feel lucky to have him as my agent because he has a genuine concern for others. Anytime I've had questions in the past, he would always be available. I would highly recommend that you talk to Daniel if you're shopping for insurance. He'll get you the best deal and a good solid plan. read more

I've been a client since 2014. So far no issues. Always responsible and reasonably priced.

We've worked with Igor for 7 years now - starting when he was still with Allstate. I can't say how happy we are. My insurance needs are absolutely and completely taken care of. Igor takes care of our 2 homes and 2 cars. Changing cars? Going from owner to landlords? Everything I need to know is always a simple phone call away. Every 6 months Igor would call to take care of the renewal and update the policy, if need be. Can we pay less somewhere else? Probably not, as all of our insurance policies are optimized, covering exactly what we need and nothing more. Would I go somewhere else, even if it was less? NO :) Keep up the great work, Igor! We love working with you. read more

I was in need of auto and renters insurance and came across this Mercury Insurance agency. The auto and renters rates were the lowest I could find and it was a quick and easy process to get insured. The staff at this agency was very helpful in making sure that I fully understood my coverage's and options. All in all a painless and easy process! read more

Daniel handles my insurance for both my family and my company. We get liability (corporate), directors and officers insurance, as well as our home, auto, and medical from him. He knows the market extremely well and more importantly, understands the details of how insurance works. He actually advised me against getting a particular kind of policy because he said it wasn't worth the benefit given the cost of the premium. THAT's how you know someone has integrity. read more

There are just way to many agents out there. And while, for the most part, they are all the same, Daniel stood out to me the most. He has been my agent in life, health and auto insurance for the past two years and when i need him he is there. Last time i called him, i needed him to recommend a good physician and he was happy to help, even though he was on vacation. That type of determination is hard to find in people in general, but even harder to find in Insurance agents. read more

Daniel makes choosing health insurance easy. He reviewed my situation and presented me with several different plans that fit my needs. He walked me through each plan and explained the benefits of each. If you're shopping for health insurance, or just want to know if your current plan is right for you, give Daniel a call. Who knows, he may have a better plan for you! read more