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    Shetter Heating & Cooling

    1.0 (1 review)
    Open 7:30 am - 5:00 pm

    Services - Shetter Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    Shetter Heating & Cooling Photos

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    5 years ago

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    Bassett Services: Heating, Cooling, Plumbing & Electrical

    Bassett Services: Heating, Cooling, Plumbing & Electrical

    (2 reviews)

    My friend purchased a monthly service with their new hvac system from Drake before sold to Bassett…read moreHeating and Air. Bassett is to honor the service that Drake sold her and doesn't. Drake would never treat their customers like such and I'm sure if they knew this was the service or lack thereof they would not have sold it to this company. It is my regret that I cannot speak positively about business but I feel that people need to know what they're buying. The unit will sell itself but the service is more important because people need to know that a company will show appreciation for someone paying 1000's of dollars and want reliable preventative service to make their hvac system last. I'm sad to know this is the kind of service or lack thereof Bassett provides. DO BETTER BASSETT, SHAME ON YOU. You have cancelled every service scheduled and conveniently waited the same day to cancel. How much more inconsiderate and unappreciative can you be!

    DO NOT USE THEM!!!!! I waited for my initial service for 3 weeks(first available) which they did…read morenot show and stated a "mistake was made". I gave them a second chance and scheduled again which took another 3 weeks. Guess what...they didn't show again! When I called I was informed a "mistake was made during scheduling" and apologized. I stated this is the second time and I understood that people make mistakes could they get someone out today. They couldn't get a technician out since all "were in homes". If I could give NO STARS I would.

    Shetter Heating & Cooling - hvac - Updated May 2026

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