I love this hardware store, a cavernous warehouse far more utilitarian than glamorous. But who…read moreneeds chic when you offer a thorough selection at competitive prices? I just needed a single roll of packing tape near my workplace and found this store online, a place I'd driven past hundreds of times. The employees were extremely helpful. But the amount of hardware goods throughout the warehouse is simply stunning. It's like a smaller version of Lowe's or Home Depot without all the glitz, tucked into an industrial area in the heart of South Nashville. By the way, this is a locally owned store named after Horace Greely Lipscomb, a resident of Brentwood who moved here in 1869. Eventually a wealthy banker, he founded this hardware company in 1893! If his surname sounds familiar to locals, yes, his brother was the very David Lipscomb who founded the university that carries his name.

Most of the furniture in my new apartment comes from there. Prices were wonderful. My niece…read morerefinished it. Solid wood. You can't go wrong. It you love it, don't expect it to be there when you return.

This store recycles donated household goods. Items range from paint cans, small tools, old toilets…read moreand cabinets, to windows, lamps and furniture. They also employ local former inmates who are reintegrating into the community, and these guys need all the help they can get, so this is a good aspect of patronizing the store. The building is new and there is plenty of parking. It is conveniently located, although the hours are a touch limited and vary from day to day. The store employees are friendly and accommodating. On one occasion I returned an item to exchange for one that would fit my needs and the manager approved the exchange despite a store policy that would have otherwise prohibited it. This seems like common sense but, well, it's not the thing you can just expect anymore. I did not give the store a five-star rating because the pricing on many of their items is comparable to new and/or higher quality items. I think the store and the brand would be better served by a pricing policy that rewarded patrons rather than offering a 'hit or miss' gambler's philosophy.

These guys are the best! They're very knowledgeable and consultative about paints and stains. We…read morespent an hour in there picking out the perfect stain for our deck and couldn't have been happier with the service and the result!

Aside from the fact that the paint is great quality, the staff is super friendly. Tyler was…read moreextremely helpful, patient and knew how to answer all of our questions. Above and beyond customer service, and so awesome they carry farrow and ball matches.

Always helpful and I can buy one screw, bolt, nut.......without spending $20. on a box of assorted…read moreones. They also give good advice to folks who aren't handymen.

I used to shop this store often and it has always been a little more expensive than the big box…read morestores, but since it was local and helpful I bit the bullet. Until today. I had asked for a tote that was on sale and when I brought it to the front was told it wasn't. I brought the add in from my car and the young gentleman walked me back to see if they had the right size as he stated this was a 12 gallon and not the ones listed on sale (15 and 24 gallon m I believe). Mind you we are talking about a $3 discount. No more of the right size. No problem. I'll use my coupon. Nope. The pumpkins you are buying (no marking of sale ANYWHERE on those) come up when rung up with an "s" - so no coupons allowed. Again - not big money here, but the tone and level of condescension that was shown was just appalling. I turned from him and walked out of the store leaving my items at checkout by the front door. Then it got crazy. The older lady PROCEEDED TO FOLLOW ME OUT THE FRONT DOOR and berate me about coupons having restrictions and was I going to buy it or not. I was shocked. Absolutely shocked. I told her to stop yelling at me and talk to the gentleman. I've never seen anything like this at this ACE, but after today I would highly recommend driving the extra distance to Hermitage rather than risk the berating of the angry clerk and condescending gentlemen. The saddest part is - it was all over $3 when I was going to spend $25 Customer service is dead, friends. And they wonder why ACE's in general have trouble staying open.

This place is southern friendly, very helpful, and offers a load of fun things to see. They have…read morelots of items from saw, grills, toys and more. They're priced lower than the other big named hardware places too.

If you want to shop at a place with absolutely no customer service this place is for you. i drove…read morefrom madison up there, got there at 5.57 pm the guy was locking the door, i called inside and told the girl id called earlier and had come all the way up there to purchase a heater, ask her if i could come in and get it, she said hold on i'll ask, in the meantime i'm looking through the window and 5 or 6 people standing in middle of the isle looking at there watch and talking, i stayed on hold another 3 or 4 minutes and they hung the ph up on me and turned the lights out. no hard feelings but they dont ever have to worry about me calling or shopping there again. i'll take my business to someone who at least act like they appreciate it.

Our contractor suggested a visit as we plan for a bathroom makeover - very happy with suggestion…read more The selection is vast, clean and easy to see. We were happy to make one stop to get all we needed. Our biggest compliment is for the customer service. Billend helped us from start to finish and did so with a smile. His quick advice for calculating what we needed, was happy to estimate cost to compare the design pieces I was considering and helped get us someone to pull off the top shelves. While I did not get her name, the lady at checkout was super sweet as well. Great job on staffing your store with helpful, nice people.

Go to the Cool Springs location…read more This location has staff that likes to play hide and seek, and even when you finally find them, they know nothing to help you. Selection is same in all stores, so truly I would recommend shopping online or another location if you truly need something.

Did all our Christmas shopping here and it was very easy . They have everything ... dogs are welcomeread more

I wanted to share some positive feedback about my recent experience at the Bellevue TN, on Highway…read more70, Harbor Freight location. The store itself stood out immediately. It was extremely clean, bright, organized, and even smelled fresh. The layout of the products flowed so well that I honestly felt like I could have found what I needed on my own without any difficulty. The overall environment was calm, quiet, and very easy to shop in. Even the exterior signage stood out to me. The sign is wonderfully large and clear, and I really appreciate that the logo also communicates what kinds of products are inside the store. It makes the store easy to recognize and sets the right expectation before even walking in. What really made the visit memorable, though, was one of the associates who greeted me shortly after I came in. I unfortunately can't remember his name clearly, but if I heard it I would absolutely recognize it. He asked what I was shopping for and immediately pointed me in the right direction, which was very helpful. Later, we reconnected at the register and he took a moment to actually understand me as a customer. He offered to add my phone number and email into the system, which I appreciated since it helps keep track of purchases and promotions. He also mentioned the Harbor Freight credit card. Even though I wasn't interested in signing up for the card, the way he explained it didn't feel like a sales pitch. It felt more like an educational overview so I'd understand the option if I ever wanted it in the future. He was very likeable and professional, and the whole interaction didn't feel rushed or transactional -- it felt genuine. Because of that experience, Harbor Freight has now become my first stop before Home Depot when I need tools or equipment. In fact, I came back again and even picked up a Harbor Freight hat -- I'm proudly sporting the brand now. I just wanted to say thank you to that associate and to the team for maintaining such a great store environment. It made the experience stand out, and it definitely earned my loyalty.

As Williams Sonoma's go, this one is right on par for quantity of selection. Plenty of options…read more Went in for a food scraper after exhausting more economical options with no luck. Went in, was immediately greeted and escorted to the display with not one but two different styles to chose from. A less expensive basic model, and a slightly more expensive fancy version. We went with the basic. What we were blown away with was the service. Retail service levels has been hit or miss for a long time. From helpful personnel, to ambivalence, to disdain for customers. Here it is a definite hit. Service was outstanding. Very helpful. Friendly. Seemed to really want to help without being overzealous or pushy.

This large WIlliams-Sonoma that relocated from a smaller mall store to its own separate space in…read moreHill Center Green Hills has never let me down. The selection of cookware and bakeware (from inexpensive to high end) is amazing. The treats and gadgets and everything else they have in stock is wonderful. And their holiday-themed china, wide selection of glasses, and difficult-to-find items are extensive!