Lady at the paint counter was extremely rude. Did not help me at all just laughed at my questions…read more Will never be back

My husband and I are remodeling an entire house so it's nice that ICC has so much in one place…read more The employee who answered our paint questions was so helpful in advising us on purchasing decisions. They also have the largest selection of Luxury Vinyl Plank that we've been able to find in Indianapolis (this was the sixth store we visited!).

I can't express how disappointed I am with this experience. I was so excited to finally treat…read moremyself to re-facing my cabinets, updating my countertops, and changing out my sink. This business successfully changed my excitement to one big headache and a lot of disappointment. I was referred to them from Lowe's. A very friendly girl then contacted me to set up an appointment with Riley to come to my home with samples. I thought it was nice that they came to my home so I could see all the samples in my actual kitchen amongst all of my things. I thought they had a nice selection of colors and patterns to choose from. I chose a shaker style cabinet front in white, a light gray granite counter, and a pretty basic SS undermount sink. So this company specializes in refacing, not really replacing. They wrap your cabinet boxes in some kind of material that matches your new cabinet fronts. The granite they put down is a cap on top of your already existing counters. Riley was very friendly and helpful throughout the visit. She was so pleasant to work with that I got the impression the whole company would be easy to work with, but that, in fact, has not been the case. After signing a contract to move forward with the installs and putting thousands of dollars down on the project, the next step is to wait for someone to come measure the cabinets and countertops. This is where the problems began. I received a call in the middle of my workday from a rightfully frustrated gentleman (Dustin) saying that he was at my house to do the measurements. I advised him that I had not scheduled any appointments for the day, and no one had called me to set up anything. He mentioned that the company usually sends an email with an appointment date and time telling the homeowner when to be at their home. I advised him that I would need their scheduling department to call me to set up an appointment as I work all over the state and cannot be told went to be at my own home. He said he would pass that along, but no one ever contacted me. About a week went by with no communication so I reached out to Granite Transformations myself. I was transferred to an older gentleman (Mike) to schedule the cabinet template appointment and countertop measuring who has no business doing this job. I informed him of the scheduling situation that had occurred the week prior and advised that I was calling to reschedule the appointment with him. This is where Mike became a bit argumentative and rude stating that they emailed me several times with no response about the appointment. He then blamed Riley for not reaching out to me to confirm the appointment. Firstly, if you're emailing someone with no response, why wouldn't you just call them?Secondly if you're emailing someone with no response, why would you assume that the appointment is scheduled and send your workers out when the homeowner has not confirmed that they will be there? I have already paid you thousands of dollars and you can't pick up the phone to call me to confirm an appointment?? Completely ridiculous and unprofessional. I told Mike that I could not be instructed by them when to be at my house as I have appointments all over the state that are already booked, but I did have numerous available days where I could be at home to meet someone. He was adamant that they would have a pick a day that works for them and that I would just have to make it work. What kind of company neglects to work with their customer to schedule an appointment? He said he now would not be able to get someone out to just measure until August. Mind you it's freaking June!! I live like 20-minutes away from your business on Pendleton Pike. Do better! Then he proceeds to inform me that these are just measuring appointments. That the cabinet fronts will not be available for 6 to 8 weeks thereafter, and the countertop may be available before then. I really feel like Riley should have mentioned the expected length of this project during the initial appointment. If I would've known it was going to take months to do a 1-day project, I would not have signed a contract with them. After basically getting into a mild argument with Mike voicing my dissatisfaction with their scheduling process and customer service, he was magically able to schedule my measuring appointment for the following Wednesday. Was that so hard? So here we are... Wednesday. Dustin was assigned to come take the cabinet template measurements at 8AM and he was a no-show. I called Granite Transformations but they don't open until 10AM so no one was available to help me figure this out. At 9:02 AM, Dustin called to tell me that he didn't notice my appointment that Mike had put on his calendar for this morning until he was already in Bloomington working on another project. The battle with them continues.

I am very satisfied with the Cabinet Resurfacing done by Granite Transformation and I highly…read morerecommend their work. The Contractor, Dustin, was an absolute delight and he was professional and thorough. I am a satisfied customer

Bought 5 yards of the planters mix for my raised beds. most of my plants are turning yellow…read morebecause the mix has manure that is not composted. Very disappointing considering the $$$ spent and labor in doing this project. This mix for raised beds is NOT good.

We had a fantastic experience with Tiffany! My husband and I were in need of quite a bit of mulch…read morefor our home's landscaping and found this company online. I was worried that I may have to wait a while for delivery since I was calling in May, and assumed that was a busy time. The woman who answered the phone at Tiffany was very kind and helpful. I told her I needed 9.2 yd.³ of mulch and she told me if I were to get 10 yd.³ the delivery would be free. Appreciative for the information, I decided to order the extra mulch and it ended up being exactly what we needed. They were able to deliver next day, had good communication the morning of, and on time delivery. Their prices were very affordable compared to others in the area. We would recommend them to anybody that has mulch needs!!

I went in the evening, at about 6:30 pm. We were the only customers and there was only one person…read morethere to provide assistance. He was very helpful. We were looking for a bedroom set for our guest bedroom. There was a decent selection of bedrooms and mattresses. When we settled on a set, he went to check if they had the set in stock; they did. He showed us the different mattress options, we settled on a mattress and he rang up the order. This was not a high pressure interaction. The prices they charge are a great value, and delivery is rapid. Had we come earlier in the day, we could have received it same day. instead it is scheduled to arrive the day after. I give this store and the young man that helped us two thumbs up.

American Freight are jokes where furniture is concerned. I bought a coffee table, 2 end stands and…read moreliving room Furniture. A couch that sits 3 people, each end has a footstool that pops out and the middle comes down and has 2 cup holders and a charger. I also have a matching loveseat that seats 2 with each end that flips out and the middle has 2 cup holders and flips up where you can store items in it. The coffee table leg kept trying to collapse, so I called them after putting allot of money into warranty. Found out had to go through someone else and they conveniently kept forgetting to email us. The seats are sunken and material thin and with stuffing so thin after having furniture only 9 months. We threw the coffee table out as it's no good and obviously not worth anything. American Freight sells cheap and worthless furniture. I now have to look for new furniture and more then likely will have to sue them for money lost as I paid it off within 90 days same as cash. It is only my husband and I we both work and the use of the furniture was minimal. I'm frustrated, we spent 2019.96, which they gladly took and when needed help for defective furniture, we kept getting the run around.

Great staff, great service! We called in with a very odd…read moreequipment request at the last minute on the weekend, and they totally accommodated us... Knowledgeable and professional! Highly recommended!

I was putting on a concert at my church May 20th. I wanted it to be very successful because it was…read moregoing to be our very first concert. The idea came to mind to have some stage lighting. I found Tipton lighting and sound and gave them a call. I spoke with Randy about what i wanted to do and what my vision was. He made suggestions on what type of gear i needed. The day before the concert, i went to pick up what I had ordered. Sam, an employee, explained in detail how to hook everything up and how to run the controller. Both Sam and Randy made my concert a complete success! I will definitely use them again. Thanks guys.

Brown's Flooring provided an amazing experience as a family-owned business. From the moment I…read moreentered, I knew I was in good hands. Bob looked at a picture of my cabinets and provided vinyl plank samples, which I chose two of and he brought to my car. Bob measured the flooring at our home and had the quote ready as promised, explaining every step. Their installation team was top-notch, leaving us delighted with the result and thoroughly cleaning up afterwards. Thanks Brown's Flooring!

So happy with this flooring company. Everyone I dealt with was extremely kind and professional. I…read morehad two different installers in my home and couldn't have been more pleased with how they presented themselves. The flooring in my sunroom looks amazing and my new carpet is plush and well installed. I will definitely recommend Brown's to family and friends. Keep up the good work!

Our design experience with Adam was just exceptional!…read more Besides just having an all around great personality, two things we like most about Adam are 1) his architectural and design creativity and 2) his willingness to listen to our ideas / feedback and iterate the design multiple times to arrive at an amazing finished product! The finished renderings and construction drawings have us all set up for a great renovation.

There are some things that should be allocated to a professional, and a home remodel is on that…read morelist! Great design should look natural and blend in, with features for longevity (at least I think so!) and my experience with the Adam Gibson Design team was amazing! Their professionalism and ease of working together was wonderful. Highly recommend!

Brought in an air line from work that had busted. The guys took it in the back, and 2 minutes…read morelater, they returned with the repaired hose and new fittings. $23 later I was out the door! One of the employees carried the air line to my van! Excellent staff, will do business again. Oh! And they gave me a free 2011 poster! Thanks guys!