Shit service, slow and dumb employees. If it isnt spelled out, they cant help…read more If you like to spend close to double, this is your place. As for the name brand stuff? Proud owner and user of stihl equip, you would be hard pressed to find an actual dealer who can fix, incl tune-ups, stihl, i would not trust this band of morons to sell me the correct part -and i say this bc they dont sell stihl brand priming bulbs. Avoid, unless you have plenty of time and cash.

Even though today for my errand I was just running in here to get trash bags the staff was very…read morefriendly and polite and the store was very clean and well stocked I always enjoyed coming to this Ace Hardware as the staff is always fun to talk to and they are very helpful I would definitely recommend this Ace Hardware down on Manchester Road in the Acme Plaza or I think it's called Portage Lakes Plaza I will definitely be back to the store for future stuff.

The staff is always friendly and very helpful. They always are kind to my dogs, too! Today,…read morehowever, and my last visit, was wrought with frustration. The cashier was not well-trained and stumbled on ringing up the people in front of me, then had to call back-up to help her with my purchases. She left in the middle of my sale and had the other employee finish. There was a line of about six people by then. Other than that, the staff is always very knowledgeable and courteous.

Total fan of this Ace Hardware because of their expert staff and excellent customer service…read more I've been to this location just a few times and other than today I knew I what I needed and finding it wasn't complicated. But today I had to fix a plumbing issue and needed expert help. I took pictures of my plumbing issue on my phone and went to Ace with the hope that I could show the pictures to someone and they could help, not expecting much though. I found the first employee and shared my pictures and issue to her and she sent me to their "resident plumber." Wow! This guy knew exactly what I needed to fix my problem. From the pictures I showed him he diagnosed my problem and showed me the parts I needed to fix it until I can get a plumber to ultimately fix the issue. This guy was an expert. And Ace had what I needed. Then I went over to look at the yard items and found a small bird feeder. A staff member saw me looking at the feeder and voluntarily told me that most of the feeders and related items were located at another location in the store and pointed me in the direction. She didn't have to do that but I'm glad she did because I would have not known about the location.

They are so friendly and helpful here. I needed a small battery for my garage door opener and they…read moreknew exactly what I needed and even put it in for me. It was super cheap too. I've had nothing but incredibly friendly and helpful service here at a great price. I'll probably be back next week for something. Awesome work, you guys. Keep that up. I love you.

I would rather support a store like this, as opposed to the big box stores, because it is smaller…read moreand I thought I would get more personalized attention. The employee who helped me purchase paint on a weekend, while very friendly and pleasant, was not as knowledgeable as I would have expected. On a separate visit, I had an interaction with another employee, who - while pleasant - interacted with me, a female customer, completely differently than he did with the male customer he helped directly after me, which is off-putting, to say the least. Additionally, I think some of their merchandise has been on the shelf for awhile, and the quality has been compromised by the time the customer purchases and uses it (this happened to me with a tube of nail hole filler, which was dried out and came out the wrong end when I opened it for the first time). The employee who works the cash register on weekends may need some additional training - she made a mistake with our order, which she had no idea how to fix. It had to be rerung and took a long time to resolve. Overall, I will probably go back for future needs due to the convenience and small nature of the store, but with the expectation that it could be a hit-or-miss experience.

Harbor freight is a great place just to walk into. The staff is always happy to say hello. If I…read moreneed help locating something. They know where it's at. This location is clean and well stocked. It's in a very accessible location as well. I enjoy coming here. And will keep coming back.

I spoke with Mary at this store and received GREAT service. Better than expected. While I was…read moreshopping, I needed help find a couple items and one of the staff directed me to the location and asked if i needed additional help. It made my visit to this store an easy experience. Thanks to all !! (Sorry, I didn't get the other associates name).

Went to Tractor supply Lakemore plaza. Dude almost ran us over in the store pushing his lift. Saw…read moremy kids and just trucked on down the isle. Asked another guy for gravel, he said they had none. Asked someone else, was told "I don't know." Person 3 pointed and I Don't know maybe over there. What the heck happened to customer service? BTW, the DO have gravel, under the white rents in the parking lot. It's pitiful that a store I used to go to all the time is just another place I will try to avoid

I usually go in store to purchase items but due to a knee injury, I used the curbside pickup…read more Ordering on their site was just as easy as any other. They send an email when your order is ready. When you get there, they have a little corral area and you park there and call in to let them know you've arrived. The employee who brought out my item was quick and very polite.

the worker was so rude for no reason we were looking for room stuff for my friends house and we sat…read moreon the bed and we got yelled at for "climbing in the bed" nobody was... nobody was wrecking anything we moved a pillow... i just don't recommend this place to anyone the worker was rude from the start... i think they just picked on us because they saw younger kids and got jealous but okay. the worker had blue and gray hair looking dusty

the worker who i could not tell if they were a boy or a girl was extremely rude to me and my…read morefriends and yelled at us. i would not recommend this establishment if you want comfortable and friendly services

From shopping in the store to purchasing and setting up the installation, everything was great. The…read moregentleman that came and did the install of a large fan and a tiered light with high ceilings was spot on...and he didn't even need the instruction! He was great to work with...great company.

Medina Lighting installation was quick and professional. The workers made sure everything was…read moreinstalled to our satisfaction before departing.

Just wanted to say how much I appreciated the help I received from Jalen at this location. I needed…read more2 headlight bulbs replaced as well as 2 windshield wiper blades. The driver's side bulb is in a really tight spot on my Hyundai Elantra, but, Jalen was able to replace it with a little work and without my having to go to another place and pay to have it done. Thanks to this young man, I'm back on the road and able to see :) If you're in the market for replacement maintenance items for your vehicle, I highly recommend O'Reilly!

Have been in this store three times and each time they have helped me get what I needed and or…read moresolve a problem.