I had such a great experience at the Chula Vista location, thanks to Tianna! I came in feeling…read moreunsure about which colors I wanted and whether I should choose a completely new color or simply match my existing one. From the moment I walked in, Tianna was friendly, welcoming, and genuinely happy to help. She was extremely attentive and patient throughout the entire process. She took the time to understand what I was looking for, helped me narrow down my color choices, and recommended products that would best suit my project and needs. I'll be honest, I walked in feeling frustrated and overwhelmed because my remodel has not been going as planned. By the time I left, Tianna had completely changed my outlook and had me feeling excited and looking forward to seeing my project come together. Customer service like this makes such a difference. Tianna truly went above and beyond, and I would give her a 10/10 without hesitation. I will definitely be recommending Tianna at the Chula Vista location to my family, friends, and neighbors. She is a wonderful asset to the store and made my experience so much better!

Jose Ornelas, Assistant Manager…read more Today, I went to the Dunn Edwards Store in East Chula Vista. It was near closing time and Jose was occupied attending another customer. Once done, I provided him with two paint samples that I needed to be color matched for a home project. Jose was very welcoming, knowledgeable, and informative--considering the limited experience I had with paint options. He explained the color scheme matching process and proceeded to do his magic while allowing me to look on. It took him less than 5-10 minutes to complete the process and the color match was perfect! All along, we talked about paints and his passion for his work, amongst other things. I could tell he was a dedicated professional and truly committed to his work with Dunn Edwards. Assuming that Jose had to complete other duties relating to closing the store, he never rushed and even carried out the paint to my car. It is a rarity to find people like Jose in this day and age. It was a super pleasant experience and I will definitely return to this store for more paint! Kind, committed, and genuine people should never go unnoticed. Thanks again, Jose!

This was a few years ago. I bought a Whirlpool Fridge that wasn't getting cold. It was under…read morewarranty so I called the manufacturer. The person they sent to "fix it" said it felt cold to him but didn't measure the temp. It wasn't refrigerator cold. It wasn't safe for food. He also showed me there were no parts for this anywhere around for months and I'd have to wait. I went back to the Home Depot where I had bought it. The store manager said that was crap, and showed me another fridge. Not only did he have it delivered same day, but they took back the other one and because the new one cost a little less, I got money back. This Home Depot really came to my rescue. More recently I ran up to the door as they were closing. They shouldn't have but they let me in to make a quick purchase of a portable A/C and that worked really well in our favor. It might be a slightly smaller Home Depot, but they're decent caring people here!

I placed an online order at Home Depot today because I'm still recovering from a work injury and…read morehave trouble walking for long periods. I ordered online one 2x4x8 and six 2x1x8s for convenience. When I arrived for pickup, no one was at the online order desk. A friendly lady called out that someone would be with me shortly. It didn't take too long, but after I showed my order, they told me I'd have to wait another 10-15 minutes because my lumber was still in the back and the person bringing it up was helping another customer. I understood, things get busy. Once they brought everything out, I quickly counted the pieces, and rolled it out to my vehicle. While trying to load the 8-foot boards, I noticed one of the 2x1x8s had a huge chunk missing where a knot had fallen out. My injury was already bothering me, but I grabbed the bad piece and went back inside. The same pleasant lady helped me again. She said someone would get me a replacement. I mentioned that the rest of the wood was sticking out of my truck and wasn't secured, and she reassured me she'd bring the new piece out. After a few more minutes, I met her halfway in the parking lot, got the replacement, loaded it up, and headed home. When I got home and started sorting through everything, I realized the problem was bigger than just the one bad board. Whoever pulled my order had given me some of the dirtiest, most damaged, and least straight 2x1x8s they had. That explained the obvious defective piece. The 2x4x8 wasn't much better, it looked like it had been pulled from the bottom of a stack and was dirty with strap marks and damage. Literally looks like they gave me shit wood on purpose. I was really disappointed. I normally go in and pick out my own lumber so I can choose decent pieces, but I trusted them to handle it for me this one time. I won't be doing any more online lumber orders cuz they clearly don't care what they pull. The only good part of the whole experience was the courteous lady who helped me from start to finish. Now I'm stuck using this trashy wood for my project.

Great service, excellent and fair prices, and they offer military discount!!!…read more Great selection of paint! The little book of all their paint is about $12.99-$14.99 (don't remember exact price). They answered some questions and gave me some tips on how to make the paint job easier. They're supplies are also very fault priced. It really helps and makes really easy, especially if you live in a house with an HOA if you get the paint schemes from your developer, to get the exact paint you need. Very legit operation they have here.

Alfred was very helpful and welcoming by him and the staff! Made my visit smooth and easy. Thank…read moreyou!

Went to Dixieland last Monday to look for some sky lights for our bathrooms. Ethel was able to help…read moreme she gave me her business card but I need to look on-line for Brand called Verlux? Hope that's right ? Ethel was nice and hopefully

Worst customer service and they will lie and steal your money they send the wrong size windows and…read morethen tell you your burnt

This store is pathetic. I drove all the way their to pick up an item that the website showed in…read morestock. After the guy looked for 5 minutes he said it wasn't A week later I called and asked if it was in stock they said they had 2. I asked the guy to hold it for me and he said he would. Drive 45 minutes to the store and nobody ever heard of me. A clerk said I must have called a different store. I showed her the number on my phone history and she had no answer. Cheap tools, worse sercice

Selection 4/5 Value 5/5…read more Service 5/5 We usually leave with more than we intended to come in to buy for our business. We were looking for floating shelves that they had a year ago but they don't carry them anymore- bummer. The prices can't be beat. There's always parking available. The bathroom is behind the cashier and you need a code.

This branch is the best ! From management to the delivery drivers, real talented specimens ! I…read morerecommend coming here for all your plumbing needs !

Manager George and crew are excellent They always go above…read moreand beyond to accommodate my needs as a plumbing contractor. I can't say enough good things about these guys

I needed to pick up a very special satin UV extreme paint that my brother needed for a table and…read moreonly this place had it. Be patient when you get there. There was one person working and it was busy and had a decent line with more people coming in, but worth the wait. It was the most expensive sort of paint I've ever had to buy, but I'm so glad they had it. I guess not many places sell it. While I was waiting, I did look around and they had a lot of supplies. Definitely worth a visit if you need something, but again be patient and bring a fan. It was a bit warm in there.

We just came in for the first time after having a bad experience at a nearby Benjamin Moore dealer…read more The experience we had here was absolutely night and day. We were warmly greeted with a smile as soon as we walked in. The same person was so kind, patient, helpful and actually even gave us some very great information about exterior paints and the different brands that we never knew. Thank you to the person that helped us. Super appreciate it.

$46.75 for a Wilkins backflow repair kit, which is a good price. Shipping first class to MI $37.67…read more At most will be a one pound package. Not sure where you get your shipping quotes but they are insane.

Drove by the old location. Dang i thought they had closed down. Quickly found out that the new…read morelocation was right down the street. Man I miss my boy Fred. Ran in and was able to get a repair kit right quick. Guy at the counter had me in and out in a jiffy.