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Sherpa Home Services

5.0 (1 review)

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3 years ago

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Miller Motorcars

Miller Motorcars

(47 reviews)

Ferrari guy- Friendliest rich guy I have ever seen…read more Maserati person- No interaction. Not sure if that was my fault or their fault. McLaren lady- On the phone, sending an occasional harsh glance our way. Rolls-Royce lady- again no interaction. Bentley chick- friendliest rich lady I have ever seen. Telling us all about everything. Asking us if we'd seen the Bugatti yet. Bugatti guy- gave us a single vicious leer. Aston Martin lady- did not care. Was not interested in us, or not very much. Pagani personnel- nonexistent, or so it seemed. Toyota Prius spokesperson- also nonexistent. Worker dude- again one the friendliest guys ever. Over all, far less snobbery than you might expect. And the volume and selection of cars that go through this place is amazing.

I ordered a Maserati sunshade from Miller Motorcars Boutique as a birthday gift for my father…read more Maserati's official store had it *out of stock* (at $165). Miller's site listed it *in stock* (for $220), and their policy says in-stock items ship in 3 to 5 business days. I paid the markup and ordered on August 27th, well ahead of his birthday. Five business days later the order still said "awaiting fulfillment" and no one had reached out. The chatbot said it would ship in 3 to 5 days, so I left a message asking for an update from an actual human. On September 4th I finally heard back that the item was actually out of stock and delayed. On the 8th a second rep told me the same thing - that Maserati's shipment was stuck in New Jersey, refunded my shipping, upgraded me to 2nd day air, and promised to update me when it shipped. I replied that the birthday had already passed and that listing an out-of-stock item as in stock is misleading. It's the whole reason I ordered from Miller Motorcars. No one responded, and the promised update never came. I got an automated shipping notice on September 11th, and the sunshade, supposedly sent 2-day air, arrived September 15th, almost three weeks after I ordered. I paid $55 over Maserati's price because Miller said the item was in stock. A $10.99 shipping refund doesn't cover that, nor does it cover my father opening an empty present on a milestone birthday. I understand supply delays happen, but the stock status was wrong, I had to chase them for answers, and they didn't follow through on updates. They had plenty of *time* to try and make things right, and fumbled time and time again. Such a disappointing experience from a luxury boutique. Eww.

Sherpa Home Services - windowwashing - Updated November 2026

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