The new system with the Kiosk is very slow. I counted 11 people at 5PM. They used to get excited…read moreabout, "I see three". I put up with them, but am not pleased.

Pharmacy was terrible. I had my doctor call in a prescription. They said they never got it. While I…read morewas there waiting I had him call again. He texted me that the pharm tech told him the pharmacists were all gone to lunch for the next 45 minutes. They obviously weren't. I could see them as I was waiting. I figured maybe they were busy. So just waited 20 minutes as they did stuff. After 40 minutes, my doctor said the pharm tech just put him in to voicemail. Why didn't he/she do that originally? When I asked, the pharmacist why they kept my doctor on the phone for 40 minutes only to make him leave a message she got snippy and said we are going to need 30 more minutes. I said I have been waiting 40 minutes already she snarled 30 more minutes. I asked her why are you mad at me? I could've come back tomorrow, but you can't even tell me that it's going to be a while at the beginning. Totally disorganized.

I never use the pharmacy anymore because of the terrible service I received earlier this year…read more Today, I was looking for bandaids next to the pharmacy and witnessed the pharmacist or tech and an elderly man with a walker was told his prescription would take 45 minutes longer than he was told and he told the worker that he was going to switch pharmacies. The worker was rude and condescending. This pharmacy is literally less than mile from me, and I'll drive to go elsewhere. There were 8 cars in line in the drive thru when I left. Worst Walgreens pharmacy. One star because they make you give at least one.

Good work to the Walgreens team for customer service, unfortunately they were out of a lot of…read moreproduct, but they customer service was pretty solid. Overall it is Walgreens so ...

Visited for 1st time, Fawcett Pharmacy in Princeton Il for UPS shipping service, Nov 2025…read more Owner Ms. Dina, husband, and staff were the MOST accommodating, friendliest, AMAZING people I've ever encountered in MY business world! A HUGE thank you for treating not only my husband and I with EXCELLENT customer service, but EACH and EVERY single customer was welcomed with a smile and provided with excellent service and respect. Again, THANK YOU! The Palermos Texas

I was in town due to a family emergency and needed more of my blood pressure medication. The…read morepeople at Fawcett's really went out of their way to follow up with my home pharmacy and me to be sure I had the medications I needed. They put in extra effort and acted like it was truly their pleasure to do so!

My go-to place for the necessities; makeup, shampoo, soap, etc. Their…read more Pharmacy is well-staffed with friendly and helpful people, but they could use some more cashiers, as there is almost always a line at the front of the store.

This pharmacy constantly tells patients they dont have the prescription and to call their Dr. only…read morefor the Dr to call and they tell the Dr office... "oh we do have it, they just are picking it up early"... like why dont ya'll just say that then... and then you ask them why did you tell me to call my dr. all you get is "idk". lmao whattt.. what do you know

This Walgreens location has always been good to me since I moved to the area. They seem to keep the…read morestore well stocked and clean and are good about getting extra cashiers out when busy. I wish they got the same amount and variety of items as the bigger Walgreens in the area but they do well with what they have. The employees are friendly and always willing to help.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Worst company to get answers from out of there pharmacy, just leave you on hold then drop you,…read morehave been waiting for a prescription for 7 days and not ready and just keep putting on hold.....time to switch CVS..ill have my dr switch over all prescriptions ,I'm done with a loser compay!!!!

I recently was at the Walgreens in Galesburg Il 61401 on Fremont Street a lady named ANGELA OR…read moreANGIE was very rude and had poor customer service when trying to ask about a rapid covid test for my daughter. I had made the appt and have the confirmation message she delivered her poor customer service skills, no patience, I felt I wasn't heard understood and she even turned off the phone so she couldn't hear me. I will never come back to a walgreens id rather be seen by Walmart if thats the type of people they hire to do drive thru or anything dealing with people!!

I've been using the Morton CVS pharmacy for years. Always good, as expected. The staff is always…read morefriendly and helpful. They've gone the extra mile to save me money when they could.

I went to cvs pharmacy today and was the only customer in the store. I walked up to the counter…read morewith my app open and ready to be scanned. Evidently the clock struck 1:30 and they closed the sliding cage door saying it was break time! I had to jerk my hand and phone back out of the way!!! This was extremely rude behavior and I will be moving my 9 monthly prescriptions to a new pharmacy!

The Pharmacy staff is so insanely nice. I seriously haven't had nicer pharmacists ever. Thanks for…read moredoing your job so well and so upbeat! Doesn't go unnoticed!!

First I want to start by saying Nancy in the cosmetics department is the best…read more Now for the terrible. The manager is a jerk to say the least. Not just once but 2 times. Not to mention the terrible eye rolling looks he is giving me while saying stuff to me. Needless to say I will NEVER visit the Geneseo, IL walgreens again as long as he is manager.