There's nothing necessarily special about this hotel. It's your typical low-budget inn, there's…read morenothing wrong with it but there's also nothing special about it...except for their customer service! The staff are exceptionally nice, warm, and helpful. Truly, kind people. In my book, that goes a long way!

A step above the typical small town hotel. I was greeted by a friendly clerk who answered all my…read morequestions. My king size room was clean and spacious, I appreciated having the extra floor space . . . I liked having a closet - so tired of the open hanging in so many hotels. There was no luggage rack in the closet, but there's a low table next to the desk that appears design for that purpose. There was a few odd aspects of my room - there's a nice spacious sitting area, but only one TV and it faces the bed. It would be good to have the TV pivot. More notably - it only has cable/broadcast television, but does not provide for streaming online services or mirroring of the television. For many traveler's like me, that's important. The biggest disappointment however was the lack of a fitness room. When I selected the hotel, the description claimed it has a fitness center. I was super excited to check into my room and then hop on a treadmill after a long day of driving. Turns out the fitness center is access to a gym several miles away. Needless to say I was disappointed. So mixed review - if you're looking for a clean, slightly above average place in Rapids and don't need on site fitness center, this is a good option. If you want to stream from your computer or work out without leaving the building, head on over to the Mead Inn.

Average at best. No hairdryer in the room. We stayed 3 nights. On the 3rd night I went to the…read moreoffice to ask for a hair dryer. The owner was there. Me: do you have a hair dryer? He: do I look like I need s hair dryer? Me: no, for the room. He: I have owned this place for 29 years without hairdryers. It's just something else for people to break Me, as I turned to leave mumbling: 'whatever. ' He, overhearing me; 'Yeah, whatever. ' I would have given the Maples 3 stars if not for him.

You're probably wondering what's up with a five star review of an establishment that has a violent…read morered rash of negative feedback reverberating through cyberspace. Well, my experience was similar to most people's (lost reservations, maids left behind to deal with angry customers in the absence of an indifferent owner, general disillusionment, etc.) but in the end I had a positive experience. So how did that happen? Our group was able to find last-minute accommodations that night at the Hotel Mead which is also located in Wisconsin Rapids. The Mead features fabulous rooms that are reasonably priced, a pool, a full-service restaurant, two bars, and an outdoor patio serving drinks plus bar food. A live band played that night which rocked the house. We thoroughly enjoyed ourselves. Bottom line: If it wasn't for inept owner of Maples, we would have never experienced the pleasure of The Mead and its superb staff. Therefore I give a back-handed tip-of-the-hat to Greg - owner of Maples. Thanks Greg!

Stayed here with 8 people, 2 rooms. I get there and although my reservation is fully paid for on…read morebooking.com, I spent 3 days trying to get him to not charge me extra because "his system said I was not paid for" for 3 days before and after work, I went to talk to this guy and the customer service representatives from booking. He finally gave up and I didn't pay the extra 300-600 he was asking for. And his boss? About as useful. This is not to mention the swat team that showed up on our first day there to remove 2 armed suspects. Never again.

I am completely appalled by the lack of customer service and decency that it takes to run an…read moreestablishment such as this. the gentleman in the office was by far the most arrogant and rude person I've ever come across in this industry he started screaming at me when I asked for a refund instead of asking me why he just started screaming saying we do not give refunds we don't give refunds u don't get your money back. It says it everywhere but online I told him it says I could get my refund back again he cut me off and kept yelling at me and yelling at me. I asked if I could have the number for the owner of the place and he said the number was on the window again I looked there was no number and he made a comment to me and I don't know what he was referring to I'm pretty sure it had something to do with drugs but again I don't like to assume. he said why don't you go and smoke another glass bubble... Wow completely unprofessional I told him I didn't even know what that meant and then when I came back to the office to see if he was calmed down he kept yelling at me and he was on the phone with the owner saying that she was on her way I tried talking to her on his phone with it and his hand but he kept again cutting me off when I tried telling her what was going on and saying that he's dealt with me before and I'm not allowed here that is a complete lie. I've never stayed here in my life so I don't know what's going on with this place but if the business owners would like to ever get a better name for this place they need to start with who's working in the office because it's not a good look everyone that is here looks like they are on some kind of hard drugs or alcohol and honestly look like they will steal anything that's not nailed down complete chaos.

was just there a week ago and the pool was still disgusting we were told they had a community room…read morethat we needed to use and we get there and ask them about the community room it was under construction and was told they were making an APT for the manager. and bed pillows were horrible, did not eat the breakfast, was horrible was afraid to fall asleep was there for a couple nights and I had also got bitten witch I thought were mosquito bites were not was bed bugs I was ready to sleep the last night in the car would of been better I give this 0 stars myself will never stay there again and there was a whole group of us that stayed there we will not stay here again Deb O

We stayed at this Ecno Lodge mainly because the cost was half of what other hotels were in the…read morearea. You get what you pay for. I had reserved a king, was given two queens. The stains on the chair were horrible! I wouldn't let my cat sit on it, let alone paying customers. Stains on the bed linens, I was scared of bed bugs as well. The carpet felt like they had cleaned them and were damp. The shower looked like McGyver had installed the shower head. This was the worst hotel I have ever stayed in. I would NEVER recommend this hotel to anyone and the owners, managers and health department need to examine this hotel. I really felt like I threw the money that I spent on this experience out the window.

We stayed at this hotel for a hockey tournament weekend. There were very few other options in the…read morearea. The price was a little higher than what I would have expected for what we received. However, it was clean, had a place to lay our heads, and breakfast. We ended up with the first room off the lobby. As a result, it was rather loud in our room as people passed from the lobby to their room. I would expect all of the rooms can hear hallway noise as the doors are paper thin. We could also hear the alarm going off in the room next to us. The free breakfast consisted of the standard breakfast foods - biscuits and gravy, eggs, sausage, waffle maker, cereals, bread, and donuts. There was a juice machine, milk, and coffee / teas.

I've been to this property multiple times over the years and always have a good stay. The…read moreatmosphere is local hometown flavor. They have a nice breakfast in the morning. The beds are comfortable. The showers are strong. The location is perfect. I recommend and will return.

Save yourself time, money and serious backache!! I see there is nothing I can rate this under 1…read morestar.. We stopped at the front desk and told them of our experience however se just recieved a shrug and a receipt. After we left they made extra charges to our bill because we had a our pet with us who couldnt have done what they said she did. Check your bank statements because that's the only way you will know for sure what the charge. This hotel sucks in all ways. The beds are as hard as a rock and I am still sore several days later. They do not care if people allow their pets to roam the hallways and grounds unleashed and do nothing about disruptive guests. There is a minimum amount of cleanliness and upkeep.

Booked a room for a few days and i was told if i checked out early i would get my money back…read more Checked out a day early and the manager said i'm getting charged for the full stay. After i told her i was told when i booked the room that it was no big deal to leave early and get refunded she threatened to then charge me even more and hung up the phone.

Our room was dirty. You could write your name on the baseboard, and the toilet bowl had a larger…read morebrown ring around the rim. The furniture was chipped, it smelled strongly of cigarette smoke, and the pool wasn't functionable. Nobody was at the check-in counter. There was a note instructing us to pick up the phone, and if nobody answers, to go to room XXXX and knock on the door. The cafeteria consisted of vending machines and a few tables. We paid $123 for one night but booked out in ten minutes. I gave it a one-star rating only because a rating was required in order to post this.

Possibly the worst hotel I have ever stayed at in almost 50 years of existence on this planet and I…read morehave been to several third world countries. It is like they don't even try here. The side door had a wasp colony near it and immediately smelled like piss in the hallway. Getting in the room it had a weird smell. The mirror was cracked, the lighting above the mirror was a pull string and a lightbulb was missing, the threshold for the bathroom was broken, the toilet had stains in it, the chair had stains on it, the lamp shade was stained, the fake wood flooring was separating all over and bubbling underneath, and I could go on. The next morning a man walked in on my wife and daughter while I was out. Un-freaking-believeable. NEVER going back!!!!!!

I reserved a room here because there were no other rooms available at other nearby hotels/motels…read morebecause of some big event (I think gymnastics tournament?) I gotta say, it's better than what I expected. I usually have really low expectations for any Motel 6. When we walked into our room, it actually smelled clean and was spacious too. I'm glad that they had the wood-looking laminate flooring rather than carpet because carpet is just gross. The beds were also super soft, almost plush. I usually don't sleep well anywhere outside of my own bed but I'm thinking that I'll sleep here pretty good tonight. For the very affordable price, I would definitely stay here again if I were to be in the area, especially being that it exceeded my expectations.

This is by far the worst hotel that I've ever stayed in. I don't know where to begin. First of all…read morethe pool is out of order. The washer and dryer are out of order. The suspended ceiling in the hallway is hanging down, the bathtub is grimy, someone McGivered the chain in the toilet tank so you have to remove the lid to flush the toilet, the smoke detector in the room was popped open and the battery was missing, someone kicked a big hole in the bathroom door, only one of the sockets in the wall out worked so you had to plug and unplug the microwave and refrigerator to use either one of them, the security door at the hall was inoperable so just about anybody could walk into the facility. Any other hotel in Wisconsin Rapids is better that this dump.