This is an awesome service! They came out to help us 2x and were God sent. These are great people…read moreand certainly Godly. I highly recommend these blessed people.

Waldo came out to check on my AC and was able to diagnose the problem and fix it all in one visit…read more He was very kind and explained to me everything he was doing and what he found. After being told by someone else that it would have to be replaced and to not expect it to cool my trailer much anyway, it was a relief to have a much easier fix and have it working before summer is in full swing!

Basically had my rv for 2 years. 2 YEARS BASICALLY! Plus it got damaged while in their care and…read morethey refused to take care of their negligence. Lee was the worst to respond to texts, emails and calls. Hardly ever at the shop to make sure repairs get done timely. Worst experience ever. Beware and take your rv elsewhere.

I called them and they answered and came over quickly. My 40' MotorHome wasn't making power, at…read moreone point I was down to 35 on the highway, and almost couldn't get up overpasses. I had just driven over the great divide, and she'd down well. They fixed her up so well, that now I'm worried about speeding tickets. It's a very different motorhome now, and even more, fun to drive. They went above and beyond, even driving 2 hours to pick up parts. They are incredibly awesome.

Everyone at Explore USA was so amazing. This is our very first time to ever own one and I asked so…read moremany questions, but not one person hesitated to answer them and make me feel great about doing so. Evan was so amazing to work with getting into our RV. Thank you for having people that care about what they do and helping us every step of the way. From sales to service and beyond.

Elizabeth and all the staff were great! Had a blast when visiting! conveniently located outside of…read morethe city but close enough you can do things still and at a good price. Will come back again!

Steven has an excellent service and great customer service. I would highly recommend him.read more

We spoke to the owner, Steve, on this past Thursday and we had him out on Friday to resolve a water…read moreissue. He got us going in less than 2 hours. He was thorough, friendly and honest--I would highly recommend Scatter Branch RV Services and specifically Steve Thomas A++

I am purchasing my first RV and Jimmy was such a pleasure to work with. He was responsive and…read moreprofessional. When I inquired about the service, he sent me easy-to-use documentation, and then dealt directly with the dealer on the day of the inspection - I didn't even need to be there. The report I got was extensive and gives me a lot of peace of mind in my purchase. And I got it less than 24 hours after the completion of the inspection. It was money VERY well spent and I'm happy to recommend Jimmy to anyone looking at RVs in the northeast Texas area.

My husband and I have a 2002 Jayco legacy camper, and Mr. Jimmy and Mrs. Ruth were extremely…read moreprofessional, friendly, and helped us figure out what our issue could possibly be with thorough diagnostics. Mr. Jimmy talked us through the issues, making sure we understood and knew what we needed to do on our end. Their professionalism and determination to find our underlying problem with our camper and why we were having issues gave us peace with their analysis, and 100% would recommend their business to anyone with a camper/travel trailer/RV! Thank you!

Nice, honest and helpful... meet Lee due to an emergency repair while traveling, we now use him for…read moreall our RV needs.

Had a problem with my heater in my 5th wheel while traveling through TX. He was very helpful when…read moreI called and talked me through the problem. (Bypass valve issue.). Really appreciated his help and knowledge.

I live in Calif and wanted a red and white Retro 189R which I couldn't find out here. Don did a…read moregreat job of taking care of getting me my Retro in good shape and at a fair price. Transportation out here wasn't as much as I thought it would and Don made all of the arrangements. The driver was amazing and I got the trailer in a week, the driver got it here in two days, amazing. Thanks to everyone for a great experience.

My fiancé and I went in to look at campers and after looking with the sales lady for about 45 min…read moredecided to purchase a unit they had on consignment. She told us we would have to deal with Don and she proceeded to take us inside to meet Don. Don stayed behind an office window and did not even come out to talk with us. When we were waiting to talk to him about the actual price and also about putting our unit on consignment. We needed to know the actual price because the sales lady told us 2 different prices. He instead stayed in his little office and stared out at us and whispered things to the other man in the office. We waited for about 10 AWKWARD minutes as he stared at us and the sales lady kept repeating "there is someone coming to look at that unit Monday". YES, WE KNOW SALES LADY. We understand someone is coming but we couldn't do anything about it when DON wouldn't even come out to talk with us... and instead only told the sales lady it's a good price even though we had not been told a final price. We decided to go across the street to Explore USA (the place the sales lady bathed mouthed and told us DON use to be the manager of previously) and we purchased a unit. I can say that Explore USA made a great move getting DON out of their business. Do not shop at this place and give your hard earned money to people who care and want to treat their customers with respect.