I am caregiver for two elderly family members, and I cannot speak more highly of the care, bedside manner and attention to patient well being that Dr. Sevilla has provided. She and her staff are always more than accommodating, and try to anticipate for my family members needs. She has referred us to wonderful specialists, and when something doesn't work out, she immediately has another solution. She refrains from prescribing unneeded medications, and is aware and cognizant of my family members concerns regarding certain types of medications considering their age, and beliefs. Thank you Dr. Sevilla for always having their best interest at heart. read more

Dr. Sevilla is very dismissive, always in a hurry, simply wants to review your labs, recommend current vaccines or age appropriate testing. Then she is done. She doesn't ask about you or any of your concerns and when you bring them up she simply passes you off via referral to anyone else but her. If you're healthy and only need labs once a year she's the doc for you. Anything more than that and you're better off with another doctor. read more

Worst doctor I've ever seen. Rude unprofessional. Google her and you will not find a website that had her reviews over a 3/5 most are lower then that read more

Frustrating doctor. Cannot get things resolved without many many many phone calls and no response.

Dr. Sevilla is one of the best doctors I've met in my life. She has excellent bedside manner, very knowledgeable and explains everything to me in a way that I could understand. Her staff is great as well. read more

I guess everybody had a different experience with Dr. Sevilla. As for me, I had a great experience. She gave me the best recommendations for all my referrals especially on my psoriasis that was never healed until she recommended one of the best dermatologist in Ygnacio. I've had many D.O.'s ever since I've moved here in the US and none of them really helped me until I got an appointment with her. Dr. Sevilla took care of me like I was her own family member. She's even helped my depression, she's taken it seriously and as long as you work with her patiently, she'll give you want you want back. read more

one of the most caring doctor ever! she takes time to answer questions that concerns a patient ! i am so very lucky to have her as my family doctor! her staff is great and make a patient very comfortable ! i trust her wholeheartedly ! i recommend her to my family and friends! read more

Sherille Sevilla, DO - Family Practice Near Me - Walnut Creek, California

Appalled is pretty much all I can say. I have had her for a while, but I have not been to her very many times considering how rude she is. I prefer to go to my gynecologist because she is way friendlier and more helpful. But there are some things that I simply have to go to my primary health provider for. She is a terrible doctor, I am just simply disgusted considering every encounter I have had at her. My most recent one being the most frustrating which caused me to write this review. I have to get a tuberculosis test for my new job that I would be starting in a month, and when I requested the test from her she literally just wrote on my file that I'm not her patient anymore and she can't do that for me. She did not even consult me directly or anything, I actually had to call the nurse to even find out why she hadn't responded to me about the test yet. She is my only primary healthcare position and I literally couldn't go anywhere else to get this done. I tried calling urgent care, the nurse advice line, and many other people to try to get this sorted out. This is so frustrating to me since I need this tuberculosis test to even start my new job. Instead of trying to come to a resolution with me she straight up just told me that she wouldn't help me. She claims it's because I haven't seen her in a few years but I don't even understand how that's relevant considering I have lived out of state for years and they know this. I ended up having to go to my pediatrician who I haven't been a patient for in over 15 years and they were able to do it for me. Simply unbelievable. I will never be going to her ever again. I do not recommend this doctor to absolutely anyone. In fact, I highly recommend against her as a doctor. She has never been friendly or helpful in any encounters I've had with her. read more

She meets and surpasses my expectations of what a doctor should do. Her entire staff is very helpful. I would recommend her to a friend. read more

Terrible doctor. Feels like she's trying to a run a business more than actually helping her patients. I personally wasn't very fond of her. I barley saw her during the visit's , always had the nurses doing most of the work. All I have to say is look for a better doctor and run from this one. Truly terrible. read more

I seriously have no idea what these other reviewers are talking about! Dr. Sevilla is a great doctor! I've seen her maybe three or four times, and each time she is really attentive, professional, and speaks in a reassuring way that makes her patients feel comfortable. If you have any questions or concerns, Dr. Sevilla takes the time to listen and answer in a thoughtful, concise manner that is easy to understand. Hands down best doctor I've ever had! read more

I wish I would have listened to reviews. I had seen Dr. Sevilla once before and had an ok visit - not horrible but not great - and felt comfortable going back and giving her a second try. This time, however, was an entirely different story. She does not listen, and even worse, interrupts. You can't ask questions because you can't get one out before she starts talking over you. Her bedside manner is beyond terrible. She was definitely not interested in hearing me or helping me. She doesn't even know why I was in her exam room because I couldn't completely finish telling her. How can a doctor who doesn't listen to her patients expect to be able to help them? I ended up leaving in the middle of the appointment in tears, I could not take it anymore. Waste of time, money, and energy. She certainly did not make me feel like she cared about me as a person or a patient. read more

After having a rough start I was ready to find me a new Dr. However, I was advised by a friend Doctor to give it another try and I was glad I did. I was seen by Dr Sevilla after and also called office couple of time with questions while being sick. Received great care and great customer service from her office each time. Very happy! read more

Great no b.s. D.O.. fast,efficient, caring. If you're looking for a doctor that will over explain stuff to you and holds your hand this is not her. If you are looking for a brilliant doctor that will get down to the bottom of your issues she is the best. read more

I am currently in the office and her bed side manner is non existent. She is haughty and arrogant. She does not listen to the patient and walks out of the room while I'm still talking to her. She keeps asking the same question until you say what she wants to hear. If o didn't wait for a month to get this appointment I would have walked out!!! Please do yourself a favor and find a kinder and more personable doctor. read more

Worst experience ever. Not even worth the 1 star rating. I usually don't write long reviews, but here I am writing one as I am very frustrated with my visit with Dr.Sevilla. Went in for complimentary annual physical exam as referred by my insurance. 1st visit, nothing, just asked me some typical questions about my past health records and if I am going through any health conditions at the moment. No physical done. Told me to schedule for physical later - I was already mesmerized as I was specifically told that I would have physical done on my 1st visit. I decided to not get a physical done from her as I thought she was too stiff and didn't seem much experienced. I was on the hunt for finding another doctor to perform physical on me. Months later, received a bill for $200. I called and asked what it was for, and they charged me $200 for office visit. HELLO? I went in clearly for "physical exam" appointment which I was not even performed by and they charged me for office visit? I clearly asked and double, triple checked with the office that this would be complimentary for physical exam appointments as before meeting with the doctor. They clearly told me it would be all complimentary as my insurance covers it annually. I spent multiple months, and days to resolve this billing issue. Called the doctor's office many times, the doctor just said she will not change the billing code as I came in for "regular office visit". I tried to resolve the issue to receive a clear explanation on why I was billed for and only thing I got back was that since I told her about my health condition, she charged me for as $200 regular office visit. 1) She was the one who first asked me about my condition and I told her about it as why would I lie about it? 2) I called and reached out to her multiple times, and she never responded back. The person at billing dept. just told me doctor will not change her mind and still charge me for it 3) the office said doctor always doesn't perform the physical exam on first visit, rather 1st visit would be meet and greet - the point I'm not getting here is then I would ALWAYS get charged for $200 for my free, complimentary physical exam as it is John Muir's rule that they HAVE to do mandatory $200 meet-and-greet office visit with the doctor before performing the physical exam on 2nd visit? Finally, I just paid off the amount as I didn't wanna drag it so long. Like said, I sent months, and days to resolve this situation. It took me easily 2-3 weeks for them to get back to me on it. However, STILL, I am very disappointed on how a such big hospital like John Muir has tried to resolve this issue with me. Also, I am very frustrated on how the doctor treated this situation. I know she can be busy, but not ONCE she also reached out to me to resolve the issue nor speak further about the situation. Please go to another doctor if you would like to be taken care of someone who cares more about your condition, and your situation. read more

Was referred to her via a John Muir push to match up patients with a permanent primary care physician. She was pleasant enough in the office easy to get in to see. However had a very difficult time reaching her on the following day to discuss my results as we had planned. She eventually called me back and apologized for her staff not giving her messages (which seemed unlikely as the staff were all concerned and competent). Turns out she is busy because she is going on vacation. Being in a good deal of pain I was not very sympathetic. She saw my X-rays and said nothing was broken so there was no way to diagnose my pain. What?? She simply wrote a script for a couple dozen rounds of physical therapy. Im currently on crutches and trying to get into an see a specialist without a primary care doctor referral. One month out is the closest. Very lame. 3 WEEKS LATER; I found a Muir Ortho Wendy Wong to do my surgery. There are now three 3.15 inch screws holding my broken femur together. I first saw Dr. Knight who sent me to get an MRI, he went on vacation so Dr. Wong met with me. My femur was fractured across the widest area of bone near hip. It was shifting and almost broken through. I also have three labral tears which might need surgery to put them back in place since cartilage doesn't repair itself with the injury I have. I was told if I had continued to be active i would have severed the last bit of bone holding my femur together and been bed ridden. I will be getting a new GP. read more

Not happy at all with Sevilla. My husband started to go to her a year or so ago. He had a physical in November and told her he had pain in his calf. She ignored him and in December we ended up in the emergency room. He has to have a stent put in his leg now due to an artery blockage. She should have ordered an ultrasound right away, as it could have been even worse, a deep vein thrombosis and he could have died. As it is, I am having a heck of a time getting a referral from her for him to see a cardiologist, which he should have so he can have a complete check up. If he has arterial blockage in his leg, he might have in his heart or other arteries also, and my husband is 75. This is terrible treatment in my opinion. I told my doctor I had calf pain a few years ago and she made me go to the emergency room that day for an ultrasound! We will be changing doctors. read more

Dr. Sevilla genuinely cares about her patients. She is prompt, explains in terms that I can understand, and listens to what I have to say. I really appreciate how she wants her patients to feel better. I definitely recommend Dr. Sevilla. read more

I like Dr. Seville! If you are looking for a real Doctor to treat your illness, she is one!

Recently established care with Dr. Sevilla 3 weeks ago. That same day I got an Ultrasound, labs, and a Referral to Kenneth Hsiao. Had the surgery today, so I am very pleased and satisfied with my care. Thanks again doc for everything read more