Best. Doctor. Ever…read more I've been seeing her for 6 years now, and I don't have anything negative to say about Dr. Nguyen. I go see her a few times a year for various reasons, and I always come away thinking that I have the best doctor in the world. She remembers things I've told her about my life from like 5 years ago! She's warm, compassionate, very intelligent, and makes me feel like I'm her only patient when I'm there. There is never a hesitation to have any kind of test done that she thinks I might need or to refer me to a specialist. I know she's busy, but I can also always get an appointment either that day or the next day. Today I called her at 11:30 and saw her at 3. She's a family practice doctor, so she sees people of all ages, so I'll be sticking with her for hopefully a very long time. I live in San Francisco, and still drive out to Pleasant Hill to see her...she's definitely well worth the drive.

I liked having Dr. Nguyen as my doctor. I was sad when she closed her practice. I saw her for…read moreseveral years. I believe she is now at the Pittsburg health clinic. I am thinking about just seeing her there as I am not happy with my current doctor.

I have been seeing Dr. Makhoul for many years and he is a wonderful physician. However, I give a…read moreone-star rating on front office accessibility. It took me two days to reach a "live" person regarding two health issues. It appears that when you call into the office you are automatically connected to voice mail.

I have been going to Dr. Makhoul for years and I can't say enough good things about him and his…read morestaff! Whether it's for a specific issue or a routine annual physical, I have the upmost confidence in Dr. Makhoul. Dr. Makhoul takes the time to address my questions and concerns and reviews my chart ahead of my appointment and is prepared to discuss my health and well being. I highly recommend Dr. Makhoul!

I'm a long-time patient of Dr. Harpole for a reason: he's knowledgeable and sincerely interested…read moreand involved in helping me maintain my health. I take my list, we talk through it, and when I get a blank look on my face we go through it again until I get it. Together we identify and evaluate the options. I have to admit I have had to wait beyond my appointment time, but usually it's because a patient either added more "stuff" to their Dr. Harpole list or an unexpected problem arose. If you've ever needed more time for whatever reason, you'd understand. As for Sondra, his incredible multi-tasking Assistant, my experience is she does everything possible to keep a very busy office running smoothly and all the balls they juggle in the air. She cares about the patients and I find will do all in her power to deliver on what's asked. I think she's a tremendous asset to the office and they complement each other. They make a great team, are very compassionate, caring, and fun. Thank you both!

All of the previous 1 star reviews are completely true and valid!…read more I am writing this review on behalf of my brother who has a slight mental disability. Dave has been a patient of Dr Harpole for 10 years and has always expressed to me how rude the lady at the desk was but I tried to give it the benefit of the doubt. In the past Dave was diagnosed as Pre-diabetic and has both diabetes and heart disease in the family. Blood work was done two months ago and because of Daves work schedule and the Dr's shortened hours, he was just now able to schedule the bloodwork review. Going in, Dave had mentioned that he had seen a urologist regarding a prostate issue and was scheduled for a procedure to recify the problem. Dr Harpole discussed the prostate problem and then an audible "buzzer" went off signaling the end of the appointment! Dr Harpole not only rushed him out of the office but refused to even address the 2 month old blood work telling him he now needed to make yet another appointment to go over them!!! When he asked Sandra at the desk she refused to even give him any copies until Dr Harpole "released" them. The Dr did manage to litterally scribble on a piece of paper a couple of notes regarding the results and all we could make out was "borderline diabetic." Daves father passed due to complications from diabetes and Dr Harpole is well aware of this! I then made a call to Sandra asking what had happened and she told me she could not release anything without the Dr's approval even though that's what the appointment was scheduled for in the first place. The prostate issue was completely taken care of and under control. Here's the whole crux of the experience...Dave's urologist whom he had only met one time actually took the time to call me from HER HOME and spend 20 minutes talking to me to find out more about Dave because she's a doctor who CARES and is in practice for all the right reasons. I remember delivering UPS to Dr Harpole back in 1981 and thinking it's probably time to retire since there seems to be an obvious burn out issue here. I will also be contacting John Muir and the Medical board regarding his practice. Please don't waste your time or money dealing with this business and hopefully this will save at least one person the experience. Thanks for reading...

Dr. Tara Schleifer is awesome. She is thorough and knowledgeable.... She told me new treatment…read moreoptions for allergy that my previous family physician never told me about.... She also told me there is other less invasive testing option besides colonoscopy to screen for colon cancer... I am very impressed with her bedside manner and her clinical skills. I highly recommend her!

Not convinced. She is too new and lacks the maturity to handle basic situations. Lots of attitude…read moreand little compassionate bed side manner. Her office is inefficient and unorganized

Dr Crockett has been our family physician for a few years now. He is super chill and brutally…read morehonest. I kinda need. Lol. He has always been kind and very serious about his staff making sure your meds are on time.. also his long time nurse is wonderful. Most recently I had a UTI and he made it most comfortable for me to get meds and get on with it. I fear Drs Like this are few. So if you can get him, get him.

Dr Crockett has been my OBGYN for a decade now. He also delivered my daughter. I would highly…read morerecommend he is very patient, professional, and kind doctor. I feel very comfortable asking him questions.

My husband and I have gone to Dr. Fong for about 20 years. He is an independent doctor. He always…read moregives you time. He caught very early aggressive prostate cancer in my husband which saved his life. He also showed up in the hospital when my husband was at John Muir. At times you have to wait but it is because Dr. Fong is truly caring for his patients. His office managers Jackie and Matu are also outstanding!

Staff sucks. Hate this place. Zero stars if I could. Never returned my calls and won't help me.read more

I am also bummed that she is closing her practice. I was only able to interact with her a few…read moretimes. After multiple medical errors over the years by other doctors, that many doctors refused to properly document, she took the effort to review my records and provide the most accurate medical record that I have had since the first error in 2010- proving to be the most ethical doctor I have ever interacted with. It takes a special person to stand up against the flow in medical systems. She is that type of person. The type that would stand up and say that is wrong. Ethical enough not to work for system that were no aligned with her ethical integrity. A very rare find. She even found the root cause of the of the issues that were missed for years along with doing a very thorough GI work up-greatly improving symptoms and lessening risk damaging other organs. Noting that I have been going to a Functional Medicine GI doctor and did not have such a thorough GI work up. I wish her the best and hope that everything is ok with her. We are not sure why she ended up closing her practice, I hope everything is good, but rating her closing her practice is not rating her as the excellent doctor she is. I wish that someone as smart and ethical as her would be filling the space-but that isn't happening-sadly.

So bummed she is closing her practice because she is the best PCP (if not one of the best doctors)…read moreI've had! I started seeing Dr. Michaud last year after my former FNP (and awful GI doc) ignored some serious symptoms. She has a great bedside manner, is smart, proactive, and thinks outside of the box. She even came up with possible diagnoses other specialists missed. Although we never figured out the cause, she took EVERYTHING I told her VERY seriously. As a veteran patient, I cannot count how many doctors downplay or ignore serious symptoms. Dr. Michaud not only does the opposite of those doctors but should also teach other doctors how to take their patients' concerns seriously. I was able to get in the following week after scheduling as a new patient and never had difficulty getting appointments. Her receptionist, Annabelle, and her MA, Rachel are friendly and helpful. I wish I found her sooner and had more time to be her patient. Thanks Dr. Michaud for listening to me and helping me as well as serving as an example for the care I hope to provide my patients as a family physician one day!

I've been seeing Dr. Chhaganlal since 5/2023 when my previous PCP closed her practice. My previous…read morePCP used to work with John Muir Medical Group and actually referred me to a different provider who was booked several weeks out. I had an urgent issue that couldn't wait and Dr. Chhaganlal was able to see me sooner. Great bedside manner, knowledgeable, responsive to messages, and doesn't overprescribe or order unnecessary tests. Even though I only see her a few times a year, she remembers info we've discussed at previous visits (even my applying to med school!). I really like when my doctors know me as a person and not just a chart. She also gives good recommendations, even if she isn't the one to treat me herself. Though she isn't sure if the cause of an ongoing rash on legs I've had for months, she recommended seeing an allergist because all of the allergies in my chart result in rashes or hives (I suspected it was allergy related for that reason). She sent the referral during my appointment (though I have a PPO plan) and I was able to get an appointment with an allergy PA in a few weeks. Hopefully the derm PA or allergy PA can figure out the cause! The staff is friendly, efficient, and responsive. They always respond to my messages for appointments in prescriptions the same or next day. As someone who prefers female providers, I love that all of the providers in this office are women!

Simone R. was exceedingly helpful and patient as I explained what I needed. Her kind demeanor and…read moreknowledge were a plus in helping me. I appreciated her expertise to resolve the issue. Please send my gratitude and appreciation to Simone for a job well done. She is certainly an asset to John Muir Health.

Dr. David Wagner was the only pediatrician for my children, Shaundra and Jared, who are in their…read morelate 30's now. We have such fond memories of the great care received and his wonderful and infectious smile!

For the most part this office, as a whole, has been decent. It can take a looooong time to receive…read moreassistance at the front desk when only one person is handling everything (checking in & out, referrals, phone calls, paperwork, etc.), and I've stood there waiting for up to 13 minutes to simply check in. Not while Jennifer was there, however, because she's AWESOME! While we like Dr. Wagner, he failed to diagnose an appendix issue with our 11 year old (April 2013) with symptoms that continued and then escalated to require an emergency surgery (August 2013). For our newborn's circ. (Sep 2014), they insisted that I not be present for the surgery, for many reasons they came up with on the fly, to the point of nearly ushering me out of the room. All went well until we walked to the car... he screamed while buckling his carseat and literally ALL the way home!! What happened to the pain injection?? The procedure from start to finish took less than 15 minutes so I know it doesn't wear off THAT quickly... I think the nurse either forgot or chose to skip it, poor baby. After all, he couldn't tell me if she did it or not. I called the advice nurse from the car (I was freaking out a little), and was told to reapply the dressing of gause/ Vaseline when we got home. Once home, I opened his diaper (he immediately stopped crying) and found NOTHING!! The nurse hadn't dressed the wound at all!! So his diaper had been rubbing against it the whole time :( that's ridiculous!! And worse, they could have told me about the option for dressing it before I left, I shouldn't have had to call. The "Care After" printout also didn't mention this. Granted, the method used (Plastibell) doesn't REQUIRE a dressing, but if it hurts babies without it, then why not? Anyway, those are the only 2 issues we've had and I don't know that things would have turned out differently at another Dr.'s office. After all, they're all just "practicing" right?? ;) On the up side, the ladies are really nice and they're very good over the phone. They recently added an advice nurse to their staff. They have also been able to give same-day appointments when needed, and/ or move up my appointment time since I was already in the area. Hence, 3 stars instead of only 2.