Unfortunately I used Honda to install OEM Acura brakes and rotors on my Acura MDX. I was visiting from out of town and my shop wasn't able to get me in before we hit Wyoming. So, I made an appt with Honda to do the job since we were in town for 10 days we didn't need the car. $1200 later I get my car and we go about our lives. 4 months later the brakes start failing and squealing. Unsure why this is happening I start contacting Honda and had my shop in Colorado inspect it. Come to find out Honda never even installed the OEM Acura parts that I requested. They used some aftermarket brand from Auto Zone. My car cannot function with aftermarket parts hence I specifically requested Acura OEM to avoid any future issues. Now that we found the root of all this Sheridan Honda is trying to point fingers and refusing to take any responsibility for installing the cheaper brand when I asked for OEM. I never thought I'd have to question work from a Honda dealership not being done correctly. Unfortunately, Honda cut corners and used cheap parts and now I'm out $1200 they refuse to make this right. Aside from the review I have also contacted the BBB and reported the charge on my credit card. Candace and Kayla were both very rude and I willing to take any responsibility in this matter. Claiming "my recollection" is different than theirs. I highly recommend not using this shop if you want honest reliable work done in your vehicle. read more