1. Shepherd Mortgage

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    San Francisco, CA

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    Shepherd Mortgage

    5.0 (1 review)
    Open • 8:00 am - 6:00 pm

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    Mike Koran - Primary Residential Mortgage

    Mike Koran - Primary Residential Mortgage

    (159 reviews)

    Potrero Hill

    I worked with Mike and Andrew on a complex refinance that allowed me to become the sole owner of…read morethe San Francisco home I've loved for more than 15 years. The transaction involved a number of moving parts, including a co-owner buyout and my transition from salaried employment to self-employment. Mike and Andrew were excellent throughout the process. They were responsive, patient, thorough, and calm, even when there were tight deadlines and a lot of documents and logistics to coordinate. They understood that this was more than a standard refinance and treated the transaction with real care. I always felt that they were working hard behind the scenes to keep everything moving and make sure the loan closed on time. They made a complicated and emotional process feel manageable. I'm extremely grateful to both of them and wouldn't hesitate to recommend their team to anyone looking for a lender who can handle a more complex situation with professionalism, persistence, and genuine care.

    5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew,…read moreand the rest of the PRMI team inspired me to share this. I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process. Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive. I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.

    Jay Sondhi, Fifth Third Bank

    Jay Sondhi, Fifth Third Bank

    (140 reviews)

    Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

    My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

    Carlyle Financial - Our San Francisco headquarters at One Market Plaza serving California homeowners with local expertise.

    Carlyle Financial

    (6 reviews)

    Financial District, SoMa

    I've purchased two homes with Carlyle financial. The first was a triplex investment. I was told…read moreby multiple people that myself and my mom couldn't get a loan on a $1.6 million investment unless we put down 40%. Robert was the only person who was able to find us a loan and not only that, got it for about 1% less than we were expecting with putting down 30%. Because of this, when I moved I went immediately to Carlyle. I was able to get a loan quickly and their method of dragging files into a website was sooooo much easier than emailing them all as I have had to do in the past. I couldn't recommend them more.

    Robert Cohan and his team really delivered, solving a difficult mortgage scenario for us and on a…read moremulti-million mortgage, on-time. I hardly write Yelp reviews but would like to express our thanks to this team for a job well done. We corresponded with a few conventional and well-known lenders, including of course our prior lender. We worked with them for several weeks, providing all our financial documents on-time and in detail. Those lenders led us on, saying 'no problems, no problems', until just about closing where they said 'yes, we can do it but the interest rate is much higher or we need this amount of cash etc'. In contrast, Robert delivered exactly as he promised verbally and above and beyond his services, and professionally. He is our go-to person now for all mortgages or refinances, big and small. His rates and services are very reasonable. Highly recommended!

    Brenda Wyatt

    Brenda Wyatt

    (285 reviews)

    North Oakland

    Brenda Wyatt at LaSalle Mortgage was a huge asset in our home purchase. She brought creative…read morefinancing solutions to the table, helped us secure a rate well below the national average at the time, and got us to closing in less than three weeks. Outstanding results, backed by equally outstanding service. Brenda was incredibly prompt and kept pace with every question, decision, and deadline. I'm someone who gets into the details and wants to understand the options, and I appreciated having a mortgage professional who could work through those details with me and bring solutions forward. Her local relationships and sterling reputation also make an enormous difference. In the competitive Bay Area market, having a lender who is known and respected by local realtors is a real advantage. Brenda brought that credibility along with the expertise to deliver. We couldn't recommend her more strongly. Creative, connected, exceptionally responsive, and able to execute on a tight timeline, Brenda is exactly who you want in your corner when buying a home.

    Brenda Wyatt and The Wyatt Team made buying our first home an amazing experience for my wife and…read moreme. From the very beginning, they were professional, responsive, and genuinely cared about helping us become homeowners. One thing that really stood out was that they were able to get us pre-approved without a hard credit pull, allowing us to start shopping for homes while protecting our credit. Their secure third-party verification for employment, income, and tax documents made the process incredibly simple. Everything was organized, modern, and hassle-free, and we never felt overwhelmed by paperwork. Throughout escrow, Brenda and her team kept both of us informed every step of the way. They answered all of our questions quickly, explained everything clearly, and made what could have been a stressful process feel smooth and easy. Their communication, professionalism, and attention to detail were outstanding from start to finish. Thanks to Brenda, Dejon, and The Wyatt Team, my wife and I are now proud homeowners, and we couldn't be more grateful. They truly went above and beyond to help make our dream a reality. If you're looking for a lender who is knowledgeable, honest, efficient, and genuinely cares about their clients, look no further than Brenda Wyatt and The Wyatt Team. We will absolutely recommend them to our family, friends, and anyone looking to buy a home. Thank you, Brenda and The Wyatt Team, for making our dream of homeownership come true. You have earned customers for life!

    First Capital Group - Add a caption

    First Capital Group

    (51 reviews)

    Marina/Cow Hollow

    Just closed after a very easy, clear, and smooth process facilitated by Jay. The rate and closing…read morecosts he was able to provide were significantly better than another broker I was working with. The actual closing costs (and rate) came in under his estimate. He guided me through the process and let me know ahead of time of documents and verifications I would need during underwriting. He was always easy to reach via phone and email with very prompt responses. The whole deal was absolutely painless and there were exactly zero surprises. Just perfect. I highly recommend Jay and First Capital Group.

    Working with Marisa Pecorella was truly the best part of our home buying experience. She was…read moreincredibly involved and always available whether by phone or text, she made sure we never felt out of the loop. Throughout escrow, she stayed on top of every detail and even got our rate dropped multiple times when market rates went down during escrow! She constantly communicated with our title company, real estate agent, and everyone else involved -- honestly, she did more work than anyone in the transaction! We always felt like we were her top priority, and her professionalism and follow-through made the whole process smooth and stress-free. Highly recommend Marisa to anyone looking for a lender who truly goes above and beyond. She made home buying a reality for us when we didnt even know if it was in reach.

    San Francisco Federal Credit Union

    San Francisco Federal Credit Union

    (597 reviews)

    Fillmore, Western Addition

    I have been working with Jazmin Cortez on an application for a HELOC loan with the San Francisco…read moreFederal Credit Union. I am greatly impressed by the help I received from Jazmin throughout this process which required a huge amount of documents. I recommend Jazmin very highly. Jazmin provided clear and helpful directions and follow ups. SF Federal Credit Union offered one of the best and most competitive interest rates. I recommend SF Federal very highly in general and Jazmin Cortez in particular to potential mortgage applicants.

    Wow, I'm genuinely impressed with how responsive and professional SF Credit Union has been…read morethroughout the entire auto loan process. Huge credit to the lending department for funding my auto loan in just two days. I had recently applied with several other credit unions, and some are still reviewing my documents more than a week later. In contrast, SF Credit Union provided clear communication, regular updates, and a streamlined process from start to finish. Not only did they offer one of the most competitive rates I found during my research, but they also didn't require unnecessary conditions such as direct deposit commitments or other hoops to jump through. If you're in the market for an auto loan--especially if you're purchasing a Rivian--I highly recommend giving SF Credit Union a look. Their customer service, transparency, and efficiency made the entire experience exceptionally smooth.

    Alexandra Moari - Fallon Place/Taylor and Vallejo roof deck view.

    Alexandra Moari

    (241 reviews)

    Polk Gulch, Nob Hill

    Alexandra Morai made this an excellent experience from start to finish. The leasing process was…read morehandled professionally and efficiently -- clear communication at every step, paperwork done right, and no surprises. She oversaw the move-out with the previous tenants carefully: the unit was inspected thoroughly, the turnover was coordinated quickly, and everything was documented properly. What really stood out was the re-leasing. Alexandra found qualified new tenants within a week, at the top of the market price -- no extended vacancy, no discounting just to fill the unit fast. That combination of speed and full market rent is rare, and it made a real difference to my bottom line. Responsive, organized, and clearly knows this market. I'd recommend Alexandra to any owner looking for property management that actually delivers.

    It was a pleasure working with Alexandra from start to finish. She is incredibly professional,…read moretimely, thorough, and truly a problem solver. When a challenge arises, she doesn't just identify the issue--she quickly works toward a solution, often finding creative ways to keep things moving forward. What stands out most is how much she genuinely cares about her clients and the people she works with. She is responsive, collaborative, and committed to creating a positive experience throughout the transaction. I would gladly work with her again and highly recommend her to anyone looking for a knowledgeable and dedicated loan professional.

    Shepherd Mortgage - mortgagelenders - Updated October 2026

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