After my dad's heart surgery, he needed home health services. We were referred to Shepherd by a friend who had a good experience with them, so we decided to try them out.
The staff was very professional and personable, which was awesome. They provided wound care, physical therapy, and other routine nursing tasks. My dad's wound healed and he was able to walk in no time! I am so happy. We all want our loved ones to thrive and be in the hands of people we can trust, and I will honestly say you can trust Shepherd. Their nurses are fantastic, and if we had any questions, the office staff answered them. My mom also spoke with Odette a few times when my dad needed some supplies, and she offered to pay for them out-of-pocket since his insurance wouldn't cover them. A very, very kind gesture. So, I am writing this review in hopes it will help her like she helped my dad.
My dad was treated very well and unlike the reviewer below, we never had any issues with treatment nor billing; they are accredited by the Joint Commission, which is a standards committee, so they definitely conduct business properly, or at least that's how they treated our business.
Bottom line: you can trust them, and I'd recommend them to anyone. I guess that's why them been around for so long.
Note: always beware of reviewers with one review. Competitors like to defame other businesses' goodwill. read more