Hello! This is a part 2 note from our previous 1/20/2025 South Pasadena 5 star review of Tom and his company. Wrapping up our project, we were told that as the house settles, the grout will crack and caulk will separate and to call as we notice these things. Tom answered our follow-up call over a year later without missing a beat. He sent his glass guy and grout guy for 2 separate checks and fixes and did all that without cost to us. Beautiful touch ups and we continue to love and use our master bedroom/bathroom addition as much as the day it was completed. Thanks Tom! read more

How can you love a contractor? Well, we did! And we love you guys--Tom, Adam, and the whole team at Shenon Construction! Let us explain why. Tom is the owner of Shenon Construction, and as first time homeowners with a master bedroom addition being our first construction project, we approached Tom both cautiously and slowly. We first talked 8 years ago and Tom was so incredibly patient, answering all our questions and going round after round with meetings. He led us through HVAC and window considerations before we even committed to the project. He subsequently drafted a thoughtful and detailed plan, connecting us with his designer to get things started. Enter COVID and our infamously slow city planning department. It took almost five years just to get our permit approval. Tom kept advising us throughout and his recommended designer diligently re-submitted plan after plan. Tom never showed an ounce of impatience and after five years, a project needs to be re-bid. Impressively, Tom encouraged us to price compare contractors once again. We knew Tom so well at this point and he still carefully re-walked us through every step of the process and cost. Once again, no one came close to Tom and Shenon in their ability to earn our trust. When we finally kicked things off at the end of July, we were introduced to our project manager, Adam. Hands down the most detail-oriented, organized, and responsible person we've ever met, Adam was at our house almost every day. Memorably, he echoed Tom in saying every tiny detail or concern goes through them. From then on, we saw every worker arrive on time doing incredible work. We discussed endlessly the closet sizes, number of light fixtures, which windows pass code, who does lead remediation, replacing the basement access, where to fit a sun tunnel, what height to make our deck, yes or no to gutters, color choice after color choice, and on and on. Adam smiled throughout, had answers to every question, and always replied with a 'just let me know'! Everything was built to meet Tom and Adam's high standards. We received to-do lists weekly, a spread out payment schedule, and met with scores of expert sub-contractors. Tom and Adam did all this while juggling around our living in the home, limiting dust and noise, and being ever mindful of our cat. Adam went above-and-beyond here, as well, responding to our group text chats anytime day or night and was excellent handling our day-to-day needs while sending the big project questions to Tom. We ultimately became friendly with these guys and can't imagine any homeowner not feeling the same. It was amazing to see our room go from foundation to framing to finishing--everything happened so quickly! In fact, the whole project took about five months, wrapping up with the final inspection an entire month ahead of schedule. We now have a wood-floor master bedroom with a large picture window, an subway-tiled master bathroom with wet room shower/bath combo, a much needed walk-in-closet, and a lovely wood deck patio with a pergola. We absolutely love our new space, and we couldn't be more thankful to Shenon. We've heard from friends and neighbors about construction nightmares, littered with no shows, hard to reach GCs, shoddy workmanship, and unfulfilled follow-ups. Shenon construction is the complete opposite. Tom keeps every promise and provides options for aesthetics and saving money, but never compromises on quality. Adam's care and hard work makes the project smooth and keeps the excitement of building fun and alive. They're just awesome, and we can't recommend them enough. Shenon Construction earns all of their positive reviews and we're so happy we chose them. We only hope we can work with them again! read more

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I was extremely hesitant to start a remodeling project for my master bathroom. I've read and heard about some real horror stories. From days of inactivity, with nobody showing up for days at a time, to huge cost overruns, late completion dates etc. After talking with friends and family, nobody could give me a recommendation or at least steer me in the right direction finding a contractor. I searched the internet, BBB website, and came up with a couple prospects. One was Tom and Shenon Contruction. After hearing the project estimates, and the plan of execution from each, we went with Tom and Shenon Contruction. From the very beginning, he put at ease. He didn't sugar coat the project, gave us a fresh perspective, and more than a few better ideas. He started promptly, and there was progress made every day, and sometimes on Saturday with our approval. His on site foreman Jordan was just as good. A real craftsman himself, worked closely with my wife, gave her information every step of the way, and gave advice and recommendations to make the project go smoother and improve the general layout. Every crew that came to my house was professional and very courteous. Noise was kept to a minimum, and the mess was cleaned up on a daily basis. Contruction trash was picked up weekly, and the crews used a porta potty, as to make the whole thing as hassle free as possible. If there was any issue, the teams co-ordinated with Jordan the forman, and Tom the contractor, with military speed and precision. The suppliers Tom uses are also second to none. Quality furnishings and fixtures, construction materials, and paint. All the craftsman were very skilled as well, each phase, floor tile, framing, wiring, plumbing, and painting was done by people that knew what they were doing. We had no worries or concerns while the constuction was underway. Tom would check in from time to time at our home, and after speaking with him, we always felt we made the right decision going with Shenon Construction. He cares, and his company really shows it. My wife really loves this guy, and swears by him, promising to use Shenon again for anything we do to our home in the future, and I agree. His foreman, Jordan, is another supersatr himself. Reading the other reviews, and hearing from the crews that were at our home, Tom uses different crews throuout the southland, here in the Inland Empire, the crew we had was exceptional. After the job was complete, Tom stopped by to make sure we were happy with the work, and let us know he stands by his work, and if any problems arose, just call and he would get the issue resolved. We've had none. You can't go wrong with Shenon Cnstruction. I highly recommend them, THANKS TOM!!! read more

Tom is always responsive and understands my requirements. The quality of his work is outstanding. I've had him do a kitchen, 3 bathrooms, four bedrooms, laundry room, family and living room and an office. The work varied from complete remodel of the room to hardwood flooring, paint and trim. He also does exterior work including painting, stucco repair and Hardie board installation. In each case I was very satisfied with the work performed and the professionalism of his workers read more

Though I haven't chosen a contractor yet--so this isn't a review of work done, because I am contemplating handyman vs. contractor, and the pros and cons of each--Shenon was one of three contractors that came to check out my place. By far, they were the best. Tom was so kind, so helpful, and so thorough in the estimate he emailed post-visit. So I just wanted to say that even in the early stages of your project, if you're like me and it's your first rodeo with renovation, you should take a look at Shenon. read more

I did not have a good experience with this company. I hired them for a bathroom renovation. My primary issues were: Tom offered almost no oversight of the project. During 10 weeks of construction he visited the job site only 4 times (less than 1 hour total) and a couple of those were after I strongly requested his oversight. The construction teams were careless in their work habits. They rinsed off their tools in my front yard and a flower bed. They did some sloppy work. It was up to me to ensure a quality result. The foreman was confrontational when I made requests and he often didn't know what he was talking about. I asked multiple times for the team to be more careful with the tub but they ignored me. They damaged my tub and did a poor job attempting to repair it. But worse than that, they never told me about it, I discovered it later. They chipped my marble vanity top when they set it directly on on the floor, resting it on the front edge. Experienced teams would never do this. Again, they didn't tell me about it, I had to discover it on my own. The marble tile around the drain in my shower is chipped because they took a short cut to make the drain cover fit. They took a grinder to the edge of the tile. It looks sloppy and the chips are very visible. That will be a costly fix for me. I decided to end the project early because the errors were compounding as we approached the end. The work quality was getting worse and I no longer trusted them. read more

I met with several general contractors and did a lot of research in advance of my huge home reno project -- remodeling an entire kitchen, 3 bathrooms, new hardwood flooring, paint, and lights throughout a 2000 sqft townhouse. Out of everyone I met, Tom seemed the most honest and straightforward about how much everything would cost (and how long it would take). Even though I had lower bids, I ended up going with Tom just because of a gut feeling. I am so glad I did. Tom and his team were super professional and communicative throughout. I can't count how many dumb questions I had during this process -- Not only were they kind and patient, they took the time to go above and beyond in explaining what they were doing and making sure to do things the right way. Any time I had a problem or concern, it was addressed right away. Any additional costs (there were very few, and most were related to new services I wanted to add) were communicated to me immediately. There were a few hiccups during the project, all related to overzealous inspectors, but there were no surprises from Tom or his team. Even with all the delays caused by the city, they completed all the work they had promised within 3 months and I was able to move in. Tom and his team went out of their way to make sure everything was done right. When I was concerned about leaks coming in through the windows (something outside the original parameters of the contract we agreed on), Tom actually had his guys do a leak test for me to alleviate my concerns. He noticed the kitchen cabinets were not closing in a certain way and had the cabinet makers come back in and fix them (I hadn't even noticed a problem). He replaced a set of painters when he said they weren't doing a good enough job -- something that I surely could not discern -- and something that he didn't need to admit. I appreciated that he was honest and forthcoming the whole time, and that he was as invested as I was in making sure every single little thing was done right. The whole team was kind and respectful of the neighbors, who gamely put up with construction for 3 months. One of my neighbors even complimented the construction team -- and asked for their contact info! It's pretty telling when you can win over the neighbors after putting up with week after week of construction noise. I've heard a lot of construction horror stories, but I only had a positive experience. I was beyond impressed by the entire team -- plumbing, electrical, finishing -- and so happy with the final result (even if I had concerns and was asking a million questions along the way). I cannot recommend Tom and Shenon Construction enough. He has been fantastic to work with over the past few months and I would not hesitate to hire him again. I hope you can tell from the before/after pictures what an absolute transformation it has been. Thanks again Tom! read more

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We met with Tom from Shenon Construction who was referred by a very good friend and for a very good reason. He was thorough, professional, no-nonsense, and knowledgeable with respect to the area and the projects that we had envisioned. Shenon submitted their bid very quickly and had competitive prices. You would do well to go with Shenon as your general contractor. read more

I can't speak highly enough of Tom and Shenon Construction. We recently renovated our bathroom and it is a dream. Tom made everything easy on us, which was important for my husband and I, given our busy work schedule. He has a company he uses for fixtures and materials, which ensures that all the materials arrived on time. He kept us on track and even finished ahead of schedule, right on the eve of the COVID 19 pandemic. His staff treated our house as their own and kept the house clean throughout the construction process. You can tell that Tom and his crew have good communication and that they respect each other. We will definitely be using Tom and Shenon Construction in the future. I will post pictures of the bathroom soon! read more

We got 4 estimates for a bathroom remodel at our home. Shenon came out right in the middle, but we liked Tom a lot and they had a number of good reviews so we gave them a shot. They just finished the job, slightly ahead of schedule and right on the very thorough estimate they provided. We give them an enthusiastic recommendation. We've used a number of different contractors and handymen over the years and here is where we think they excel. 1. Communication: This is where many contractors break down. They leave you hanging, don't give you notice for changes in schedule, and don't give you heads up for when they need specific materials to stay on schedule. Tom, Eli and his crew let us know almost every day what was coming and what was done. That is really important to us and they did a great job of it. They also gave us some tips on where we might save some money on materials without sacrificing quality. Always a nice thing. 2. Quality of work: everything they did looks great. From the tile work to the seams in the drywall to the painting. They took the room down to the studs, re-piped, ran new electrical and rebuilt. 3. The crew: They were about as clean as you can be in a construction zone, all of them were friendly, respectful of privacy and showed up when they said they would every day. On the one or two days when they were going to be late, they called to let us know what was going on. I would use them again and would not hesitate to recommend them to friends. read more

I called Shenon Construction to ask about fixing a floor I had built by another company. The call was amazing! Elain called me so quickly and spoke about my situation. She is very intelligent, kind, and she spent a lot of time telling me all the details and giving me excellent advice. If I ever decide to do a new building project, I will definitely contact this company! read more

Shenon Construction was professional and meticulous from the initial meeting. His quote was on the higher side but we are so glad we went with him as we feel the service was impeccable and we completed our project with zero headaches. His trades/subs were punctual, professional and did a phenomenal job. Change to work orders were easily met and fairly priced. We finished the job on time and on budget and when unexpected items came up, he was able to reschedule his trades to work around the unexpected issues. We plan on hiring him again for future projects. read more

Tom is amazing. The house with fresh paint and refinished floors creates a feeling of new home. Finally the much antipated project of opening the stair case is transformative. Tom's 3D design recommendations alieviated all of the stress of the unknown. We are so happy with the work, the crew, and the overall experience. read more

Seriously the best experience... I had my master bathroom remoldeled, and a wall-wall window installed in ny bedroom. I had now idea how involved and complicated this kind of construction can be. But the fact that Tom was there to baby me through all the steps, and always keep me in the loop made things feel really smooth. And Eli dealt so well with all the guys and stayed on top of them making sure they stay on schedule and always leave my place as clean as possible. I highly, higly recommend them!!!! read more

We've been thrilled with Rotem and his crew. We did a full remodel and addition, including removing walls, moving walls, creating a new bedroom/bath, and media room. Part of the house was taken down to the studs. I interviewed close to 10 contractors and narrowed it down to 3. I think all 3 would have worked but we ended up picking Rotem based on our gut feelings. I think the other 2 contractors would have produced good work as well, but I'm not sure they would have been as accommodating as Rotem or as easy to reach. We were given a timeline of 6-9 months by most of the contractors. Rotem got us in in 6 months! I think it is unheard of that contractors actually finish on time! He also urged us over and over again during the process to communicate regularly with him. I never felt I was bothering him. We were kept informed of every step along the way. At one point there was a mistake, I believe due to miscommunication and oversight, although not specifically on his part. However, he took full responsibility for his workers and fixed it, which really impressed me! The attention to detail and quality is superb! read more

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About 3 years ago, I contacted Shenon Construction, to get an estimate on my kitchen remodel. Tom promptly responded to my inquiry and came to my home to meet with me. I didn't really know how to remodel the kitchen to include the things that I wanted, but Tom was able to come up with a design (he included all of my requests in a 3D design)! I liked his ideas and felt very comfortable with him too. Tom's organization, management of the project, and his team are remarkable. I was concerned that the remodel might take longer, and it did a little (2 weeks or so), but the delays were caused waiting for materials and city permits. Tom always kept me informed when work would be performed and his workers always showed up on time. Overall, a pleasant experience. Then, 4 months ago, I decided to hire Shenon Construction for a master and guest bathroom remodel. This project was just as flawless. Tom is always accessible (phone/text/email). He responded to me in a very timely manner answering my questions and taking care of my concerns. I am very happy with the end result and I would definitely recommend Shenon Construction to anyone considering an interior remodel. read more

Tom is a highly knowledgeable and professional. He showed up on time and helped me navigate through all the concerns I had. I would recommended meeting with him for any construction project you have in mind. He is generous with his time and truly cares about giving you the best information possible. read more

Tom Shenon met with us for a remodeling project (3 bathrooms and kitchen) and spent a long time and much careful thought about the work. He gave us a detailed, comprehensive estimate of the work required. We did not ultimately choose Shenon construction because our budget was too lean, but Tom is a lovely person, and I think he would have been great to work with. read more

Tom was very responsive and came over to help us think through a design for our kitchen. He invested his own time into drafting up a 3D model within one week so we could visualize what the space would look like, and he returned to walk us through it all. He is very knowledgeable and approachable, and answered all our questions. His staff back at the office are also very proactive, friendly and professional. read more

As a professional reality photographer, I come across many homes that have just had a remodel or even have just been built from the ground up, completely new, and the craftsmanship is just plain BAD. In every instance I've covered Shenon Construction projects, I'm constantly amazed by the quality, attention to detail and the absolute satisfaction of their customers. Yes, they are thrilled to be living in updated or NEW homes, but furthermore they're confident they've chosen the right team to get the job done. So much so, when their family starts to grow or an add on is desired for entertaining, they call Shenon Construction back to design, build and upkeep the space. Can't go wrong with these guys! :) read more

Excellent workers. All work done on time. Very pleasant contractor to work with. Knowledgeable and adjusts to our needs. Excellent materials used. read more

Tom did a kitchen makeover for us. When it all started, we weren't sure if Shenon Construction was the right choice because of all the mess in our home. But, we loved the outcome: more storage space, more light and beautiful, beautiful granite counter top. It was more than we hoped for. Excellent quality! read more

I hired Shenon Construction to put in a new bathroom for me with a custom walk-in shower. The whole experience was outstanding. Tom and his crew did a wonderful job. Tom's design maximized the small bathroom perfectly and gave me the shower I've always wanted. His crew were on time, worked hard and cleaned everything up when they were done. All at the right price. This is the second time I have used Tom and his team. He works hard to make certain his jobs are done well and in a timely manner. If there are issues he is responsive. His right-hand man he depends on , Eli, is just like him. If you have a question Eli can help you right away, also. I wouldn't hesitate to recommend Shenon construction for any job, large or small. read more