Noah with Taxi Your Way saved our day in a big way. He…read morenever hesitated to take us wherever we needed to go...which was all the way to Nashville, TN from Panama City Beach Airport. Noah was very polite, kind, and positive when we needed it most after our terrible luck with departure plans. Our entire 7 person crew has only amazing things to say about Noah and recommend him 100%. Along with being so wonderful as a person, we felt safe for the entire duration of the 8 hour adventure with him. I have never had a better experience with a taxi service & driver. Noah deserves an award!

Amazing communication!! Truly appreciate the owner came to get us & had a great ride to the…read moreairport-- highly recommend

Being based out of the Phoenix area, I find that Southwest Airlines and American Airlines are the…read moremost ideal airlines to fly for me. While I typically fly American Airlines, every now and then, I do find myself on a Southwest Airlines flight. While I know some big changes have just started being made on Southwest Airlines including the cost of luggage being added and assigned seating starting soon, the "no frills" concept of Southwest Airlines for better fares and the "outrageously fun" service culture intrigue me with the airlines as a customer and observer. In fact, I typically have had very positive customer service experiences whether in advance on the phone or in person at the airport. For more first time ever flying into Panama City, I flew in on Southwest Airlines with layovers in Austin. On the other hand, I have flown Southwest Airlines every now and then through other airports like Phoenix, California, Las Vegas, El Paso, or Albuquerque. While I have never tried the A-List program before, I have membership in CLEAR and Global Entry, which help me speed through security to get to the gates. I also find myself enjoying lounges through the American Express Platinum card and/or Priority Pass program. It also provides a travel incidental which I often will use with Southwest Airlines. Traveling has become more of a hobby and habit at the same time, and using Southwest Airlines and American Airlines as two the two airlines that are most convenient for me, I can accumulate points or miles quickly for future benefits. I actually recall learning about Southwest Airlines in my business school classes way back when as it was used as a regular case study, and I loved reading books about Herb Kelleher and the early days of Southwest Airlines and its service focus not only to customers but to employees as well. After all, if your employees aren't happy, your customers certainly won't be. I recall living the Southwest Airlines experience on holidays when everyone was treated to drinks, through fun and entertaining announcements by flight attendants, and when I was younger, even being invited to pass out the peanuts (in the days well before pretzels were instead distributed). As the recent Southwest Airlines changes are so new, the jury is still out on how I feel about them. For now, I can still expect great service, which is really what we're looking for (besides safe and timely flights). I look forward to continuing to check in with Southwest Airlines every now and then.

Absolutely best airport! Easy to get in and out, and security is professional and nice. Had a delay…read moreand Valerie from baggage came and played some games with the passengers which made the time fly!! Haha

Good car, horrible customer support. Impossible to reach…read morecounter by phone and bizarrely no way for corporate to contact counter. Counter made mistake on rental agreement and impossible to reach anyone to correct.

If I could give 0 stars, I would. I was charged almost $800 for a rental that should've been around…read more$200, and Avis has no idea why -- because they apparently have no record of my reservation, agreement, or final receipt. Make it make sense. I've spent hours emailing, calling their useless customer service reps (who sound like they're working from a beach bar), and talking to my credit card company trying to dispute this since April. Still, no answers. No receipts. No accountability. I paid a third-party site upfront, Avis claimed they didn't receive the funds and said they'd rebook me at the same or lower cost. Cool -- until they randomly charged me hundreds more and now can't even tell me why. I dropped the car off after hours using the key drop, which clearly gave them a free pass to do whatever they wanted with my card. Absolutely infuriating. Avis is either wildly incompetent or just doesn't care. Never again.

Airlines are airlines and delays happen. Had no issues getting flights, paying, or getting on the…read moreplane. Straight forward. Appreciate the flight attendants and keep serving those biscoff cookies!

Terrible airlines. Boarded twice and kicked off twice for shitty maintenance. Missed my connecting.read more

Just last week, I flew out to Panama City on the way to 30A for my first time and back). Both…read moretimes, I was flying Southwest Airlines with a layover in Austin, Texas. The slogan for the Northwest Florida Beaches International Airport (ECP) is "It's in every escape" with a capital E, C, and P. The airport advertises its convenient daily nonstop flights that make it so that planning your next escape is easy. They also like to market that at this airport, you can go from "baggage to the beach in 20 minutes." Unlike friends who absolutely hate flying, I enjoy the travel experience, especially when using some helpful tools like CLEAR, Global Entry/TSA Pre-Check, airport lounge membership, and airline status. The only one of these that this airport uses is TSA Pre-Check. When checking in, I was able to easily check my bag at the Southwest Airlines counter. I then went to the All Gates check-in area and used TSA Pre-Check to skip most of the line at Security while keeping my shoes on (thanks to an American Express Platinum card which comes with credits for both TSA Pre-Check and CLEAR). Being a smaller airport, it was quite easy to navigate the gates and food in the terminal. The baggage claim was also easy to find as there was really only one baggage claim per large airline. The car rental area was more complicated though that may have been due to the rental company itself. One negative though is that there were no airline lounges of any sort. I ended up arriving quite early and visited the only restaurant with hot food (to go). I eventually found open corners of boarding areas with outlets and read a book for a while. On the ECP website, you can take advantage of free resources as a part of their Junior Flyer Zone (https://www.iflybeaches.com/junior-flyer-zone). There is also an "Art Escape" initiative in its concourse which showcases rotating beach-themed and contemporary works from local Bay and Walton County artists. Inaugural exhibits include photography by Mark Little and Chandler Williamson, along with student artwork, aiming to enhance the passenger experience. While I'm not sure when or if I'll be back to this airport or 30A, I did appreciate this airport and would go back again.

Good airport, not big, so you don't have to get there super early. Chargers accessible in most…read moreareas. Even has a spot to get food and then coffee. Food place could use an upgrade

I was impressed by how clean and modern this hotel was. Not really ideally located to the beach or…read moreanything but if you're here for a short time like I was or have a car to get around, it gets the job done well! First thing I noticed, was how nice employees are. The second thing I noticed was how clean, modern, and spacious the rooms are. There's a pool at this hotel and food is pretty good. Definitely recommend this hotel.

This is last of my Hilton Hotel stays during my Mobile-Pensacola-Panama City business trip. I…read moreselected this hotel since I had an early flight out and the had airport shuttle. The other hotels are 20 mins near the coast line and I didn't want to deal with trying to arrange a Lyft appointment. This is a new hotel but this hotel is built as a resort. High ceiling, new furniture, room in pristine condition. It's like a staycation with all the perks. Food at the bar was tasty and the selection is decent. But nothing beat going home and sleeping in your own bed. Can't wait. Till next time.