Charles from Pines Federal worked with me closely to get an improved letter from my physician and a…read moresolid rebuttal letter that led to quick approval of my disability reconsideration case. After looking into 3 firms (a local firm and two firms out of state including Pines), I had a good gut feeling about Pines. Eric and Ari gave me a great introduction and they and Charles made me feel supported and valued. The sense of relief I had, knowing these folks had my back, was indescribable. Charles understands the law and procedures in a way I or my family could never do on our own. To top it off, he was also very patient and understanding with me given my situation. Highly recommend.

Update : It's important to add that I was terminated as a client immediately after posting this…read morereview by the same law firm I hired to represent me in a retaliation case, which speaks volumes on its own. Original Review: Save yourself the stress and look elsewhere or learn to advocate for yourself. Pines Federal has been incompetent, rude, and a complete legal failure to represent me. I've paid over $20k, and we are only in the EEO complaint stage, yet I've had to draft my own affidavits, file my own complaints, gather my own evidence, and chase every unanswered email and call. When someone finally does respond, the tone is rude, dismissive, and condescending. In just one year, they've shuffled me through 3-4 attorneys, two of whom abruptly left with no transition plan. My most recent assigned attorney, Michael Kleinman, openly told me he didn't know which agency I worked for and said he wasn't going to bother catching up on my case. He even gave me incorrect information about next steps which was information I had already clearly stated in earlier emails. There is zero accountability anywhere in this firm -- not from the attorneys, not from management, and not from Mr. Pines himself. The chaos, turnover, and total lack of internal communication mirrors everything the other 1-star reviewers describe. And that's important: The 1-star reviews are consistent with each other AND with my experience. Clients reporting they had to prepare their own evidence, create their own strategy, and essentially represent themselves? That is exactly what has happened to me. The pattern is impossible to ignore. If you have a disability, be prepared to be dismissed, misunderstood, and disregarded by your own attorneys. Their lack of awareness or empathy is extremely concerning for a firm claiming to advocate for federal employees. When I finally spoke to Mr. Pines, he told me to find new representation because the firm is now "focusing more on disability retirement." That would've been helpful to know before they collected $20k while doing almost nothing of substance on my case. He even offered to help me find other representation however this was more of a " because we can't help you free feel to leave" but also don't expect a refund. His assistant Menucha also told me that Mr Pine's primary role at the firm is to strategize on cases and business matters which is not transparent when you sign the retainer agreement or go through their intake process. Despite stating he is on board with assisting his junior associate attorneys with strategy for your case, he most certainly will not. Please don't be fooled by Mr. Pines' gaslighting Yelp replies, where he claims that unhappy reviewers "never contacted them" or that Yelp "hides good reviews." I have called, emailed, followed up, escalated, and documented everything. My experience -- like the others -- is real, detailed, and backed by months ( nearly a year) of ignored communications. Unless you're filing for federal disability retirement or don't mind doing most of the leg work for your own case and paying them a small fortune ... look elsewhere. This firm is all marketing, no competence, and absolutely no accountability and the growing number of 1-star reviews proves it.

I first contacted Mr. Robinson's office in late Feb 2020. My first conversation was with his…read moreoffice manager, Miosha. Not only did she seem detailed in the information she was sharing, she listened. When you are in the midst of a "situation", it goes a long way when you feel are being heard. She spoke with a calm and understanding that made me feel comfortable. She was honest and even stopped to relate to me and the issue I faced. Most of all, she was responsive - but not at all pushy (I called back several times before signing up for a consultation with Mr. Robinson). Regarding Mr. Robinson, he was up front during my consultation. He was not brash at all. He did not come across as the stereotypical lawyer (in a hurry and uninterested). There was a human element. He even had a sense of humor that I would continue to see in the time we worked together. He communicated matter of factly about my situation. Similar to Miosha, he understood the problem I was facing and did not move to minimize. I suppose it was a sense of validation, which goes a long way. He let me know where I stood, my options, and even gave me steps to take if I decided not to move forward with legal action. He even went so far as to advise how I should proactively protect myself in the future with other employers. He did not promise me anything, but he did give me peace of mind in letting me know that my troubles were not unique to me. I walked away knowing there was a viable path forward and that he was there to take the lead finding a beneficial resolution. Ultimately, I moved forward with retaining his services and I was immediately contacted by his team to provide as much information as I could about the history of my problem. We discussed those details, and he shared how we were going to approach it with the other party. Without being longwinded, he kept me informed at every step of the way. When he communicated with opposing counsel, I was made aware. I was given the opportunity to ask questions (and I asked several!). He gave me the power to dictate how we moved forward, but was also vocal on his suggestions and consequences of each step. Admittedly, I did not always readily agree with his proposed next step. In these situations, he was quick to compromise and also give a preview of the next 3 steps if we took a certain approach (be it his or mine). This allowed me to build more trust in his recommendations. Quite simply, I was a part of the process and it empowered me. Often in these situations, you feel like a victim - helpless. So, to be given a voice in the battle and know you have a someone to go take charge of the fight is a major stress reliever. While it's important to understand that each case is different, the process for us to reach a resolution took 6 mos. Based on the reason for my case, I can say I definitely won. Had I not reached out Mr. Robinson, I know I would be stuck, unhappy, and feeling powerless about a problem willfully created by others. If you are unsure of what to do or where to turn for help, I strongly advise you to at least secure a consultation with Mr. Robinson. Ironically, I suggested his services to someone else facing a dilemma similar to mine. He was honest with this person about the situation. He communicated that there was not much that could be done given the details of their complaint. For a lawyer to not take your money just for the sake of taking it knowing full well there is nothing that can be done says a lot! So, call Terrance!

They are extremely servicial at first, consultation fee is very high 3,000.00 non creditable…read more They easily sell your rights. Non bilingual at all. They change my case attorney and changed sides overnight so I lost money, hope and time. Very unresponsive and unprofessional. Use this firm at your own risk.

I searched around for an attorney who was affordable, but who also could assist me with a complex…read moredivorce. Not only did Ms. Mickey and her staff show professionalism, but also encouraged me during a difficult time in my life. After back and forth negotiating, and not backing down, Ms. Mickey was able to settle my divorce with terms that I agreed upon. She never threw in the towel when I was ready to give up. I would recommend Ms. Mickey's firm and services to anyone. She will be the first attorney I will call if I am ever in a situation again.

I reached out to many law firms and mostly spoke with assistants -- Marjorie was the first attorney…read moreI actually got to speak with directly. From the very first conversation, she stood out. She's incredibly professional, straightforward, and honest, but also communicates clearly and promptly -- which is rare these days, especially for someone running the entire practice herself. You can tell she truly cares about her clients and takes the time to make sure you understand every step of the process. I'm very grateful for her help and the way she handled my case. If you're looking for an attorney who's not only knowledgeable but genuinely invested in your situation, Marjorie is the one you want on your side.

Energetic! Compassionate! Competent! Honest! Superior!…read more Marjorie Murphy is an AMAZING attorney! She makes it her personal mission to fight hard and smart for her clients. Her work ethic is unparalleled and her professionalism is refreshing. Ms. Murphy does not waste time and gets down to business from the outset. If you are looking for an attorney, do yourself a favor and make an appointment to see Ms. Murphy!

If I could review this firm 0 stars I would ! The front desk people working here are the worst ,…read morethey are unfaithful to their clients who pay thousands of dollars to them , super unprofessional, and they also take bribes from people which almost lead to me loosing my resident permit . If you're thinking of coming here for your immigration cases please don't even consider this place! Don't risk it.

Very honest and professional. Told me exactly what to expect and made me very comfortable. I…read moreconsulted with other lawyers, but Martha was the most knowledgeable. She required a deposit, and then I made small monthly payments. I recommend her to everyone. Go on weekdays, more likely to get a fast appointment.

ridiculously high fees and still no resolution after 7 months. fired by my employer and heard this…read morefirm was great. they are awful and inly care about charging fees noone can afford. im reporting them to the better business bureau and the texas attorney general. do not use these crooked, mercenary si called an attorney firm!!!

Bruce Coane and his team did an excellent job. He is an outstanding lawyer who has an outstanding…read moreteam! Thank you very much.

My team was comprised of seven people...mostly retired military officers and senior executives. We…read moreneeded representation for three cases involving whistleblower retaliation, EEOC violations, and false claims. This firm is resting on their laurels. After five months, we had no discernible work product or court motions initiated. Even after many months, they were not sufficiently familiar with our cases despite numerous conversations and providing well organized documentation. They seem to be honest and only billed 1-3 hours per week though. But if you need aggressive, proactive, and creative attorneys...go elsewhere!!! We recently retained another DC based law firm at nearly twice their hourly rate. Hopefully they'll advance our cases. And despite the accolades for the firm's lawyer "Jonathan" here, I literally don't think he said more than a dozen words on roughly 5-6 conference calls. He also never queried us via email nor did he draft any motions or letters. We still don't know what he did.

Very helpful and professional! I called just asking for a bit of information not expecting much…read morebased on the five calls I had already made to other firms around town, and I was pleasantly surprised! Steve was on the phone with me for almost 20 minutes, shot me straight about all the pros and cons concerning my issue, and left me feeling like my concerns had been heard and were important. I have decided to not move forward with the issues that I called and discussed, but should I have any legal concerns or need of an attorney in the future, I will be calling Cochell to take care of all my needs! Thanks for all your help Steve!

This was my first time consulting a lawyer for any reason, and Mr. Scharfman did an outstanding job…read moreguiding me through the entire process!

I consulted with this firm on a disability accommodation situation and he said he couldn't help me…read more If he's so good, why didn't he help me? It could be one of two things: I'm African American and I'm a senior citizen! Of course he got the intake staff to call me but she said she couldn't even tell me why he decided to accept my case.

After my accident, I didn't know what to do, but I'm lucky that I found this law firm. They took…read moreawesome care of me by getting me a settlement way beyond what I thought I could get. I would highly recommend Ryan Zehl to anyone looking for a truck wreck lawyer!

Zehl & Associates…read more To say this law firm is extraordinary would be an understatement. Undergoing the process of a lawsuit was already unfamiliar but doing it with a lawyer who you don't know was a bit scary. Zehl & Associates went over and beyond to help me understand what was happening and what I should do. They asked permission before making any decisions on my behalf and that meant a lot to me. Rarely do circumstances end up being "fair" in this unfair world but in my case, Zehl & Associates fought for what was fair and won on my behalf. I'll be forever grateful. Thank you.