Ella Wiseman in Bishop's Stortford - 1 Feb 17: I called…read moreregarding a repair as my car broke down and was displaying two warning lights. The company agreed to collect my car between 8:30-10 the next morning. The next day, I call at 11am as there was no sign of them and they explained it was because it was raining, and they would work something out. I call again at half 4, as I had been waiting for them for 8 hours without anyone arriving. They explained they had had second thoughts and didn't want to view my vehicle. I found this very upsetting as I spent my day off travelling down by train to be here with my vehicle. I also had to cancel plans that I had during the day as I was still waiting. I find not even showing up very unprofessional but what is worse is to not contact me back to inform me that they no longer wished to see my car. I could have contacted another garage in that time as it is very inconvenient for me to not have reliable transport. I am very disappointed, will definitely not be using Thorley Motors again.

I have been using Thorley Motors for over ten years and over that time I have always had a good…read moreservice at a very reasonable price. They nearly always get me in the next day and I have recommended their services to many friends. I would say that they are proberly the most trustworthy garage in Bishop's Stortford

This a back street hand car wash establishment, prices are currently £5 for basic outside wax dry…read moreetc £10 for inside and out £25 for full valet. They used to do a coffee shop style loyalty card scheme but that was not offered today. You used to drive in via King's Road and out onto Nightingale Road which worked well, unfortunately now there is only one entrance and exit which is very narrow and far from ideal at busy times. Try and go when it's quiet. They work quickly and do a good job.

Decent car wash. Reasonable priceread more

Friendly, professional and reasonable…read more Probably the best garage I've been to. Much work has been carried out here from MOT, servicing, tyre replacement all of which has been top notch. Price-wise it's very reasonable. The only downside was a dodgy tracking job a few months ago, although I guess no company can be perfect! Would still recommend them to one and all. They are situated about 10 minutes from Welwyn Garden City station, so you can always drop your car off and get a train to work (if possible). They also have a waiting room for those that need to wait!

I like using this garage, they are polite and do a good job. They are pretty good about matching…read moreother peoples prices locally. Never pay the price they first quote you they have always improved on it for me! Nice waiting room with free Tea and Coffee.

The best place locally for tyres and other car fixtures. They never rip you off and they give you…read morevery good advice. They have competative prices, and they are quick and efficient. Excellent place.

Superb service and friendly staff. Explained what needed doing to my car thoroughly and they made…read moresure I understood everything. Always very quick to complete jobs, within the time they state and very reasonably priced. Best place in Maldon to get tyres and related work done.

This welcome break rest stop has a wide selection of dining options: KFC, tossed, burger king,…read morechopstix, subway, Waitrose, whsmith, Harry ramsden, not one but two Starbucks, Krispy Kreme stand, and a game zone. Toilets were decently clean. Food selection. 5 of 5 stars Cleanliness. 4 of 5 stars

Not fancy, and not pricey. Just good honest tyre advice. Russell will never sell you a new tyre if…read moreyour old one can be repaired. He's as equipped as the big chains too, and can get most tyres if he doesn't have one in stock.

I should have written this review sometime in February 2017 but I kept on procrastinating because I…read morejust wanted to forget about this garage because of the experience I had with them. However, I have always felt that other people need to know my experiences with Prestige Performance (PP) because my review might just help someone who is reading this. After all, that is what reviews are for. Here is how it all started. I have a low mileage E38 740i which was built in the year 2000. That's a V8 and at the time it had done just under 55K miles on the clock. Late in December 2016 the car blew the radiator while I was away from home, so I called the AA to come and rescue me. The nice AA guy who came did a DIY job by covering the hole with some special glue and let it set in so that I could drive it home. He topped it up with water as well and he spent about two hours bleeding the engine to get rid of all the trapped air. He kept on telling me that these kind of cars need to be bled thoroughly or they would wreak havoc on you. So the plan was that I would drive the car home and then take it to the garage for a radiator replacement. Unfortunately I pushed my luck a bit and drove the car a few days without taking it to the garage. A few days later the temporary glue came off and the radiator raptured again on the motorway. The AA came and rescued me again. I asked them to tow the car to PP since that was the nearest garage from my house. I had only ever used PP once before for my wife's MOT and they seemed OK. We had only been living in the area for about two years, having moved from London. The AA guy who towed me to PP had warned me that there had been no damage to any part of the engine since it had not overheated in any way, and therefore, I should be weary of anyone who told me otherwise. So PP replaced the radiator and I did not have to pay a penny because the fix was covered under my AA Breakdown Cover. The car was fine for a few days until the dreaded "CHECK COOLANT LEVEL" message started appearing on the dashboard. I was confused since there was plenty of coolant in the car. I took the car back to PP and surprise surprise they told me that it had failed a head gasket test. Reading from the invoice I got back from them the amount I was charged for the investigation was £88 and the job was "Investigate cause of cooling system leaking and traced to cylinder head gasket failure". Further the workshop notes read: "Cylinder head gasket failed £2900 inc VAT to replace both cylinder head gaskets including skimming cylinder heads". Yes, they were going to charge me a whooping £2,900 to fix a problem that never existed! My heart was broken because my wife told me to get rid of the car - she does not have the emotional attachment that I have to it;) Remembering the warning from the AA guy I decided that I would take the car back to my normal garage in Hendon where the car has been serviced since about the year 2006. They investigated and found that the car had not been bled properly after the radiator had been replaced, hence the coolant level message on the display. They charged me less than £100 to fix the problem. I went back and told PP what had happened and all they told me was that they scanned the car with their machine and that was the result they got. Fair enough! I bet that even if I had the money and foolish enough they would have done the job and fail to bleed the car properly again. Imagine that a single AA guy could bleed the car whilst operating alone on the side of the road and PP could not do it whilst operating in a garage. Case closed! My car has done about 60K miles now and it's had no head gasket problems.

Work - Took an e90 in for an MOT and queried a warning light on the dashboard…read more Car passed it's MOT but they charged me nearly £300 for re-attaching a cable which is why the warning light came on. No courtesy call to warn me of cost, when I had asked for an update. Very rude response from Barry when I questioned the price, saying... "if I query something then they take that contractually as agreeing to go ahead and do the work and if they do find a fault then they'll go ahead and fix the problem without asking, incase I go elsewhere for a cheaper quote" Will not be using them again