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Shell

4.0 (1 review)
Open • Open 24 hours

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7 years ago

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Speedway

Speedway

(4 reviews)

I go to this location about once per month. As does another family member with their car. It rarely…read morespits out a receipt so I have to go in to get one. On Wed 11/04 about 6:45 pm. I filled up and went inside for a rct. I also tried to get a fountain drink of the vitamin water. It dispensed only plain water. This is not the 1st time but the reaction to me was. I've just left the cup before. I told the clerk that the machine only dispensed water and I couldn't get what I wanted. I put my cup down and she said it was OK to keep that if I wanted. Then another female stepped up and gruffly blurted out "you have to charge her for that!" So I replied with the question, I have to pay for something I didn't really want? To which she said " yes, it's not my fault!" Wow! I told her it wasn't my fault either, I wanted what it said was in the dispenser. So I asked the other girl; who I believe was new there; how much was it? She said .52 and being thirsty I paid. I then told the other one, she would serve herself well in her position to take a course in "Customer service and how to speak to people". She sarcastically responded with a nasty thank you ma'am have a good day ma'am repeating herself several times. A hateful horrible attitude from the beginning. I didn't expect any better but I wanted to let her know I was on to her hateful nasty attitude. People there have always been curteous and professional, this one however clearly hates her job and should be replaced immediately. She is really bad for your business. As I was going back to my car I was so grateful to the sweetest most precious little girl that rolled her window down and said hello with a giant smile. Completely immediately restoring my faith that there are still good in this world. All be it a 4 year old who hopefully never let's her loose her brilliance and kindness to people like this one hateful clerk. It's not about the money. It was completely her attitude.

This may be one of the worst Speedways I've ever been to…read more... I'm all about positive reviews to help businesses, this place needs to step up the game... no discount with the rewards card that promised a few cents off per gallon, no biggie I got this... zero washer solution for windshield to be found anywhere, filthy pumps and surrounding area, trash everywhere....no gloves, sanitizer. Finally pushed receipt request at pump... haha, go inside to wait in line for your receipt ...not available at the pump..... Also, this was one of the pricier gas locations in the area....

Shell - servicestations - Updated May 2026

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