Excellent customer service. I was able to whatsapp Ray throughout the process and he facilitated…read moreeverything. Was able to get new tires installed and free windshield wipers. I took a risk buying a used car and unfortunately had some mechanical issues. Beamerzone kept true to their policy and paid 50% of the repairs along with providing me a warranty for any future issues.

I am shocked that The Beamerzone is still in business. I purchased a BMW from here in 2016. The…read morecar had major problems immediately after purchase. The owner scammed me and made me pay for the repairs myself, which is illegal under German law. I took him to court and won the entire case, to include car purchase price, all illegally paid repairs, and court costs. Still waiting on payment, as somehow he can't come up with the money the German courts have ordered him to pay, but is still running this predatory dealership. He preys on American service members and knows all the loopholes in the system. His business practices have been ruled illegal under German law. Avoid this business at all costs, especially since it is about to be added to the Blacklist. Based on other negative reviews from customers it is likely he will try and discredit this post. If you have questions or concerns, message me. I can answer any questions and also help you sue this business and this man. The Beamerzone should be completely put out of business.

Called ADAC for a tow and was lucky enough to get Auto Riegel Mainz Kastel who was the towing…read moreservice who responded. Never got the man's name who initially reached out via WhatsApp to confirm my scheduled tow, but he was awesome! He was very communicative, coordinated with my schedule and even called the car place to discuss it in German to ensure they had a spot available to park my car. The day of the tow (the next day) he messaged me up until the tow truck arrived at the interim location. The tow truck driver was also amazing! Literally had my car hooked up, pulled onto the truck, driven to the new location, and offloaded in under 30 mins. Very quick, efficient, and careful. Fabulous job...I'm from the US and I've never seen anything like it...America needs to emulate this!!! Thanks Auto Riegel for making a bad thing just a little bit better! HIGHLY recommend this company, five stars!!!

Good work. Not the cheapest. But it's Germany so it's all expensive. Main thing is that they have…read moregood customer service.

English speaking owner/manager Tim is trustworthy and honest. I have been here 3-4 times and been…read morevery happy with the service by all staff, also you can rent cars here if needed. Call for appointment or stop by, they are set back from Europa car rental off the main road.

Great service, pre-rinse, and soap scrub then through the tunnel you go! No complaints, car looked…read moregreat after the max package!! Well worth it to me

Tiny auto repair shop but they are great! I called on Thursday and got an appointment for Monday…read more They saw me promptly, cleaned out my clogged sunroof drain, and I was on my way in 15 minutes! For a great price! And friendly service!