Buyer beware: Fraud at this Shell gas/circle K station
On 8/29/21 @ ^:40 pm, clerk victor, aka, "Tito" placed my gas on pump 5 while my son told him pump 1. Then after trying to troubleshoot why the gas would not come out, we approached him and said my son told him pump 5. He admitted he was new there, only working 5 days, but would not admit that the tempo was too high for him and made the mistake. So when asked to let the gas flow in pump 5 for us he refused because camera showed that a BMW went up and pumped at 5 and took the gas. After calling the police who reviewed the film and clearly saw that we were at pump 1, and the owner of the BMW tried to pay with his credit card, the clerk still refused to give me my money back or allow me to pump, wasting 2 hours of his and my time. I have filed at complaint with shell and am notifying the residence of this neighborhood to be ware of this gas station. Take your money somewhere else. I will be filing a complaint with the BBB and small claims if they continue to refuse to refund my money. read more