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Shell Jackson

2.5 (6 reviews)

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2 years ago

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13 years ago

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10 years ago

Such friendly attendants! It is so rare that I get someone so nice and wanting to go above and beyond that it really stands out!

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Shell

Shell

(9 reviews)

Lents, Southeast Portland

So basically it's like 7:00 AM. I've been working every day for six months now and I finally get a…read morebreak from life. I walk inside and I buy a pack of condoms. I'm a really shy person about it and I felt like I pissed off the older lady when I was trying to use my reward system for my fuel. She already didn't understand me because I said 50 & she said five zero...I don't have an accent, but I do look Asian so I'm sorry about that.. I went outside immediately because I didn't wanna talk about my condoms. I needed help fueling my car because simply I didn't wanna work anymore & I've always had issues with the triggers of the pump in the past. I went back inside and I just asked a different employee. It was a young gentleman and he helped me I didn't want to seem angry about it because well it's 7 o'clock in the morning and I just wanted to go home and well use my condoms then the lady comes outside and points the number one because I said one like I'm sorry about my error, but I didn't really care cause well I wanna go home and sleep finally. I never seen a Karen behind a counter before it's usually the other way around. But the guy was amazing to me. Kinda looked shocked that I said thank you to him as if it's like not 60* outside. I'm tryna go home and you can figure out from there.

Attendant yelled at me because he didn't like where I stopped my car in front of the pump. Yelled…read more(not asked) for me to pull forward. I did, he stared at me then started yelling different demands. I left and went elsewhere.

Fred Meyer Gas - Cheapest in town

Fred Meyer Gas

(15 reviews)

Lents, Southeast Portland

Fred Meyer Management 8955 SE 82nd Ave…read moreHappy Valley, OR 97086 Dear Sir/Madam, I am writing to formally lodge a complaint regarding a hazardous incident and subsequent poor customer service that occurred at your Fred Meyer location at 8955 SE 82nd Ave, Johnson Creek, on Thursday, November 28th, at approximately 10:24 AM. While using pump #1 at the diesel self-service station, the pump failed to stop automatically, resulting in an overflow and a significant diesel spill. I promptly sought assistance from the station attendants, who were screaming to shut down the diesel pump due to the hazardous spill. One of the employees who came to help clean up the spill mentioned that this issue with the diesel pumps is recurring and has been previously reported to management, but no action has been taken to resolve it. Following the incident, my wife and I went inside the store to speak with the management. We waited by the florist area until two men approached us. The older gentleman, who we later learned is named Kevin and is the assistant manager, asked how he could help us. When I explained the hazardous situation and the need for the diesel pump to be fixed, he dismissively claimed he had never heard any previous complaints about it and blamed me for the incident because I used the self-service pump, insisting that I was liable. He was very rude, speaking loudly and treating us as if we were ignorant. When I asked to file a claim in case my vehicle sustained any damage from the incident, my wife detailed the incident in the claim form. After she finished, Kevin rudely pulled the paper from her hand. When I requested a copy, he said they would call us and attempted to keep the document. We managed to take pictures of the claim before leaving the store. After leaving the store, we asked a store employee for the manager's name, as Kevin never introduced himself. We were informed that the store manager is named Jackie and that she was off for the holidays. We then called 1-800-KROGER to report this incident and open another claim. The employee who took our report was more understanding and apologized for the situation. We requested a phone call from upper-level management as soon as possible. On November 29th, we received a voicemail from a Kroger claim representative, but when I called back, no one answered. I received another voicemail on Sunday, December 1st. When I called back, I spoke to another employee who did not know what I was talking about and asked me to open another claim. I requested to be transferred to management multiple times, and she placed my call on hold, but no one picked up after several minutes, so I hung up. I am deeply disappointed and frustrated with the way this situation has been handled. Not only did we experience a hazardous incident, but the customer service we received from the assistant manager and subsequent interactions with your claims department were unprofessional and dismissive. This is not the level of service I expect from a company with the reputation of Fred Meyer. I request that you investigate this matter urgently and take necessary corrective actions to prevent future occurrences. Additionally, I seek assurance that the claim we filed will be properly processed and that we will be informed of any developments. Furthermore, I would appreciate a response detailing the steps that will be taken to address this problem and ensure customer safety at your gas stations. Thank you for your prompt attention to this matter. Sincerely, Jorge A

Always fill up here when I'm running errands on SE 82nd. Large, 8 lane gas station that is clean…read morewell maintained. It's always busy but employees do a good job getting everyone serviced and in and out quickly. Prices are already better than other gas stations and then with your Fred Meyer discount, depending on your points, it's 10 cents to 59 cents less per gallon. Who doesn't love that? Even if the lines take a little longer, for the great price, it's worth it. Tolerance is so underrated and needed, especially in the current environment. Easy access from Freddy's parking lot or the side street entrance. Trader Joe's is on the next block so I fill up on gas then fill up on Trader Joe's faves.

Shell Jackson - servicestations - Updated May 2026

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