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shell

2.0 (2 reviews)

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2 years ago

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5 years ago

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Hesperia Gas & Mart - Location of rude employee

Hesperia Gas & Mart

(11 reviews)

As I waited in line to speak with the Cashier behind the counter, I observed the interaction in…read morefront of me. A customer at the counter redeemed some free lotto tickets (from scratchers) and wanted to use them to purchase Powerball and Mega Millions tickets. The Cashier said she wasn't sure if that could be done and called for help from another employee. The other employee, an older man with a ponytail, confirmed what the young woman said, stating that those are the rules for this gas station location. He pointed to a sign on the wall that read "we have the right to refuse service to anyone." He said those are the rules that his boss made, regarding the lotto tickets. The entire situation was horrible. I don't play the lotto often but every location I used in California allows a customer to redeem a free ticket won from a scratcher, to purchase a Powerball, Mega Millions (depending on the value of the scratcher's free ticket) or on some occasions even redeem the free ticket for cash. I believe the employees at this location could have been kinder to the customer. He was patient and also wanted to purchase beer from the store. After the interaction, the older man called me up to the counter while the Cashier continued to assist the customer. I asked the man if he knew if the Mason's Den food truck would be there that evening. He didn't recognize the name. Then I guess he remembered and said oh "the place with the funnel cakes?" I said yes. He said he wasn't sure, that the truck was usually there by now and if it wasn't that it might not show up. Overall my low rating of this establishment has to do with the interaction I observed and my interaction with the older man. I did not get gas from this location.

Do not buy disposable vapes here bought a flum. Not 5 min later brought it back because it didn't…read morework. They had told me that all sales are final on nicotine products, which there's no posted signs there stating that. They stated they have to send it in to the manufacturer and that could be at least 3 weeks and not a guarantee to get it back or get a new one. When this happens almost a guarantee get a new one because it simply doesn't work. Most places will just give u a new one especially if it was so quick to come back. Would not suggest buying them here if ur on a budget. Be aware u will be putting out more money for another.

shell - servicestations - Updated May 2026

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