As I waited in line to speak with the Cashier behind the counter, I observed the interaction in…read morefront of me. A customer at the counter redeemed some free lotto tickets (from scratchers) and wanted to use them to purchase Powerball and Mega Millions tickets. The Cashier said she wasn't sure if that could be done and called for help from another employee. The other employee, an older man with a ponytail, confirmed what the young woman said, stating that those are the rules for this gas station location. He pointed to a sign on the wall that read "we have the right to refuse service to anyone." He said those are the rules that his boss made, regarding the lotto tickets. The entire situation was horrible. I don't play the lotto often but every location I used in California allows a customer to redeem a free ticket won from a scratcher, to purchase a Powerball, Mega Millions (depending on the value of the scratcher's free ticket) or on some occasions even redeem the free ticket for cash. I believe the employees at this location could have been kinder to the customer. He was patient and also wanted to purchase beer from the store. After the interaction, the older man called me up to the counter while the Cashier continued to assist the customer. I asked the man if he knew if the Mason's Den food truck would be there that evening. He didn't recognize the name. Then I guess he remembered and said oh "the place with the funnel cakes?" I said yes. He said he wasn't sure, that the truck was usually there by now and if it wasn't that it might not show up. Overall my low rating of this establishment has to do with the interaction I observed and my interaction with the older man. I did not get gas from this location.

Do not buy disposable vapes here bought a flum. Not 5 min later brought it back because it didn't…read morework. They had told me that all sales are final on nicotine products, which there's no posted signs there stating that. They stated they have to send it in to the manufacturer and that could be at least 3 weeks and not a guarantee to get it back or get a new one. When this happens almost a guarantee get a new one because it simply doesn't work. Most places will just give u a new one especially if it was so quick to come back. Would not suggest buying them here if ur on a budget. Be aware u will be putting out more money for another.

I had a great Experience here at pilot. I wanted to take a minute to thank Courtney. She had the…read morebest energy and made the entire experience enjoyable. Working two registers at once while taking the time to interact with families. She was making a little boy in front of me smile and laugh; she made everyone feel so welcomed. She impressed me even more when she was helping what seemed to be a newer employee with what she needed help with on top of what she was doing as well. She is a positive light to this Flying J. I will definitely be revisiting my next road trip through California.

I understand that certain refunds require manager approval, and I completely respect that employees…read moreneed their breaks. However, I was disappointed with how the situation was handled. I wish the cashier had offered another solution or checked if someone else could assist. It's the little things that make customers feel valued. I hope management can improve the customer service experience moving forward.

This store is ghetto and the way they operate says something about the people that it attracts. I…read morewent there and filled up my work truck with diesel using my credit card. I also needed to fill up a gas can, so when I was done I attempted to use the same credit card to purchase gasoline for my gas can, due to some theft prevention measure, I could only complete the purchase if I went inside, I thought maybe it was a glitch so I attempted again and again the screen said go inside. I did not have the time to go inside (kinda defeats the purpose of pay at the pump), so I had to use a different card that isn't connected to my business, what a pain in the you know what. When I got home, I verified that the bank did not restrict the card, so it is all on Fastrip. I'm not sure I will continue to go to this ghetto gas station, they don't make it convenient to make purchases. If they have a theft problem, maybe they should raise the prices a little so the riffraff won't want to go there.

Inexpensive gas if you are willing to drive just a little farther. On your way you'll pass several…read morestations promising low prices, but looking closer you'll see the "Cash Price" added next to their numbers. No such games at this place. Just gas at a fair price. We visit the area every year for the SBC Fair and always fill up at this station. It's a standard station with a convenience store full of snacks and other goodies inside.

After leaving Chevron, but before returning my rental car, I found myself in a strange predicament…read more I had pumped 1 gallon of gas at Chevron thinking it was enough to cover what was needed. However, the gas gauge needle moved even lower than originally. I didn't drive around to allow it time to adjust, but usually I don't have to do that. Anyway, I drove past the car rental place and found this Shell. So here we go again. I pumped 1 gallon and the needle didn't budge. What is going on? I ended up pumping a total of 2 gallons. Finally, the needle moved all the way up to full. I ended up gifting a quarter tank of gas. It's all good. I was meant to give back to the rental car place for their good services. This Shell appears dated IMHO. The pump I was at was slightly damaged and there was no paper receipt available. I didn't walk in to get my receipt. The aisles had good space. I paid at the pump so no interaction with any staff. Prices were lower here than at Chevron which is a plus. They do have a food mart if you should need restroom facility and/or get some goodies to go. This may be another gas station option should you need gas prior to returning your rental car.

Wow, so I just went to the Shell station on Ranchero and 7th to cash-in a $3 lotto ticket for a…read morecouple replays. I scan my tickets on my phone. So, I give the lady my ticket and she scans it and says "Not a winner" and expects me to toss it by leaving it with her. I take the ticket back and go to my car to get my cell and go back in and show her how the ticket scans on the app and she is speechless and takes the ticket back and scans it again and I finally get my replays from her. If she scanned the ticket correctly the first time, it did not say "Not a winner" which means she is a f'n liar. Might seem petty over $3, but if she continues to screw people out of their money, it will add up over time. Unbelievable.

I hadn't been in the gas station in probably 15 years. It's all automated now. I didn't know what I…read morewas doing and the very large woman made a smart remark that I didn't appreciate .The other gal was super nice. That's not a way to entice people to come there. The only time I will go there again as if I absolutely need to.. Need to train your employees to be respectful to us older people that aren't as tech savvy. Shame on you !

I've been going to this store for a long time and 90%of the time The staff is rude and make me feel…read moreunwelcome

Local mom and pop store with the lowest gas price in town. Love the friendly staff. They fixed up…read moreall the pump last month and they are currently renovating inside. I'm excited!

DO NOT USE PUMP 4. It leaks everywhere. Pump 1 and 3 are fine tho. But pump 4 not only takes…read moreforever it leaks everywhere and doesn't stop when the tank is full.

I only come here because they have some of the lowest gas prices in the area. However their…read moreoperations are trash. You have to walk inside to get your gas receipt every time and their soda machine is DISGUSTING.

I like this gas station coz all the staff manager and owner are very nice and kind person.this gas…read morestation is very clean inside outside so it's wonderful either other one.

Unfortunately I live down the street from this location so I go here often…read more I have a credit card that I use for gas only. I travel and use it constantly at different gas stations without any issues. But here... it will error and decline my card. I try different cards, different pumps, but it just continues to decline saying "See Cashier". It's the single most annoying way to start my day and I can't figure out why it only ever happens here. The staff is not rude but don't try to have a friendly conversation, they're not interested. They do their job but they don't want to chat with you or smile most of the time. The drink machines are usually out of service or the flavors look mixed up. Cups and lids aren't always sorted correctly and it tends to be a game trying to figure out what goes with what. The car wash... it smells! I'm hoping it's just the soap or a wax or something but it smells so bad. The guy who used to operate it was actually really nice and did some extra drying after we pulled out but I haven't seen him in awhile so I am wondering if he's not there anymore.

They never have buns for hot dogs / I literally waited 15 minutes for them to go buy buns :/read more

Was coming from Carnival Cruise line port & we needed gas, coffee & a bathroom break. Some got…read moredropped off right next door @ Starbucks then myself & Carlton went over to the gas station so he could fill up & I needed to use the bathroom. Well I was never greeted upon entering the store & found it to look kinda dirty, esp the bathrooms. Not the best looking store that I've been in. I didn't buy anything as I didn't need anything. There is a little restaurant that sells Mexican food which wasn't busy @ all. There was an area that had liquor for sale, then the small store in between both of that stuff. The gas pumps outside had a little video playing but they were all muffled so I have no idea what it was saying. This is located off a very busy street since it's right off the highway so be careful when entering & exiting.

This is an easy off/easy on stop when traveling the Barstow Freeway to/from Los Angeles. As it…read moreturned out, I got off the wrong exit, but there were several stations here, so it turned out to be OK. Right next door is a Starbuck's so this is a double good stop!

Pump didn't work to autofill so I only filled up halfway. Employees were nice and friendly and the…read morebathrooms were clean. Lots of pumps and not crowded. Might be worth a stop if the other pumps autofill works, or if you don't mind holding it the whole time you fill up.

Went in specifically for the exclusive Mountain Dew that's only found at Maverick…read more They have it advertised but they didn't have the soda it was disappointing especially because I'm not from the area we were traveling through