Preferred is a solid mechanic. They get stuff done, they are reliable, honest and I would…read morerecommend anyone use them. They have a good team - as w/ any asymmetric info biz they could be dishonest and charge you for items you don't need, but the team plays the long game and for that they will have my business for years to come.

I found this place a few months back, when I needed a tire fixed. It was Friday and my dealership…read moregave me the "it's soon 4pm, can't help you" treatment. When I called Preferred Automotive Service, they were super friendly and got the tire fixed in no time. So I decided after this experience to bring my car to them going forward to get my service done etc. They do a great job and I'm sure my car is taken care of. Awesome place.

Been going there since 2008 By far the ............... most…read more"reliable & trustworthy " ...mechanic within 10,000 mile radius of your ride.......Thank you Vinny I know how much you love working on the. V 12

I visited on Monday, 08-25-25. Professional and knowledgeable service for my car. Scheduled an…read moreappointment and Vinnie called me personally to approve the work needed before he began working on my car. Nothing added or anything extra to pad the bill. He also made positive recommendations with reasonable prices. I will definitely tell friends and family.

Fantastic service my first time going. They were recommended to me by a family member. Jerry is on…read moretop of everything. I asked them to install a trailer hitch and it turns out I ordered the wrong one. "No problem." He worked with me on finding the right model, and squeezed me in the day after I got it because he knew I had travel plans. Completely professional and good quality work.

I won't go through the long saga of my 2011 Subaru Legacy, but will just say that I put my faith…read moreand trust in Ralph and his team at Farrows, and they delivered. The car needed a complete assessment of the engine cylinder heads and a question of whether the challenges, length of time, repairs needed and expense would be worth the money. In the end, I decided it was all worth it, largely because I trusted Ralph and his team. I found Farrow's to be thorough, knowledgeable, honest, and communicative. Not so from a local dealer's Subaru service department which may have actually contributed to the problems with the engine (but I'll never know that for sure). My car was with Ralph and team for almost two months. Ralph never sugar coated anything -- was forthcoming about the time it would take for parts, repairs, etc, and the costs. They were diligent in working to diagnose the root cause, not just symptoms, to get it right. I picked up my car yesterday and needless to say: it's running great -- like having a completely new car (at 120k miles in). I would highly recommend Farrow's to anyone and will continue to bring my car there. A huge thank you to Ralph and master technician Bernie; can't say enough good things about them. Here's to the next 100k miles!

I walked in today without an appointment for a battery change. Twenty minutes later it was done!…read moreMario was kind and efficient, and the price was fair. Couldn't have asked for more! Thank you very much!

I'm becoming used to the surly nature of people in this area of the country - otherwise I'd…read moreconsider that in my review; however I don't think they've much of a choice when it comes to being gruff - especially over the phone. I'd meant to come in earlier for an inspection after being told a good time to walk in but arrived 2 hours later just to see if I could knock out that task of the day and they took me almost right away and it was quick and painless. The person doing the inspection was polite and the pricing was typical for a NY inspection.

Amazing humans. En route from RI to VA I had a tire warning with rapid decline. After two stops to…read moretry to figure it out on my own, I happened into J & J Presto's and as Jim put it, "you came to the right place". It wasn't the only kind of encouraging thing he said that day, and I will be forever grateful, but they also rapidly repaired my damaged tire and could not have possibly charged me enough. I truly did stumble into the right place and if you have the option, you should too.

They are wonderful! Excellent in every way! Caring honest spectacular people who care about your…read morevehicle.

We have been taking cars to Lenny's for over 15 years. Reliable, honest and good work. Recommended.read more

friendly, fair, honest, and reliable. They explain things clearly and don't push unnecessary…read moreservices.

Very nice! They are really nice men that work there. Reasonable and quick. Had a problem and they…read morereally helped me solve it

I was in the middle of a trip from Pennsylvania to western Massachusetts when my 2012 CRV started…read morethunking hard. I thought I had a flat but none of my tire indicators were on, nor any of my engine lights. I pulled off the highway and parked on the side of the road in a residential area and started investigating, which for me means kicking the tires and checking the oil. I'd just had the brakes done, but I couldn't see anything loose. A neighbor walked up, asked if he could help, but the problem seemed bigger than either of us could fathom. That's when he recommended this service station. I pulled in at about 9 o'clock on a Saturday morning, and the place was hopping. The owner came out, listened to my story, and said he might or might not be able to get to it today because his guys were leaving at 1 PM. I didn't have a lot of options, driving to the service station made me very nervous because of the clunk and clatter, so I parked the car, called around, and started calculating the cost of having my car towed 160 miles to home. Joao, the owner, came out to check on me, and I told him I hadn't found any other service stations that could help. He said he'd squeeze me in. His mechanic drove it into the bay and figured out the problem in one minute. Loose tire. As in, one of the bolts was about to pop out and the rest were wriggling free. I shudder to think what would've happened if I had been on the Hutch when the driver side front tire decided to separate from the vehicle! All of us breathed a huge sigh of relief. The mechanic double checked my new back brakes, tightened all the Lugnuts, and then they sent me to the local bagel shop with a list of pastries and coffee for the team. This was the lucky, lucky day I got to buy everybody breakfast as compensation for the repairs. Otherwise, no charge. As a musician on the road, I've had my share of breakdowns and emergencies. All in all, I've been really lucky, and today was no exception. If you're in a pinch, I recommend Joao and his friendly, efficient team without reservation.

After reading other positive reviews, I decided to trust North White Plains auto for my car issues…read more They have someone at the desk ready to greet you. (Which is saying something based on other places I've gone to in West Harrison). From Inspections to repairs, I trust their work. It's so nice to have a place you can trust for your car needs!

I've known these gentleman for over 10 years....they are seasoned mechanics combined with honesty…read moreand integrity :-) I have owned a Honda and a sports car over the years and they can tackle both with experience! Tom and Chris are very professional and Steve is a natural at his profession.