1. Shell Gas Station

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Los Angeles, CA

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Shell Gas Station

2.4 (23 reviews)
Open • Open 24 hours

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Nafisa G.

Absolutely terrible experience at Shell! Last night, at 10:53 PM, my friend and I went to fill up gas and handed the cashier two $50 bills through the window. The cashier kept one $50 bill and only gave us a receipt for $50, which had the wrong time on it--7:38 PM! We asked for our other $50 back, but the cashier insisted we only gave him one $50. We went back today to speak with the manager, and even though the security footage clearly showed my friend handing him two $50 bills, the manager claimed it wasn't clear how many bills were given. Despite us pointing out the incorrect time on the receipt, the manager brushed it off, saying the cashier just messed up the receipts. It's insane! This is blatant dishonesty, and instead of taking responsibility, the manager is just covering for the cashier. Completely unprofessional--stay away from this place!

Iman P.

I'm so sorry about the business owner, because of the mean cashier I bought almost 100$ gas and a premium carwash, then I asked for the restroom code and he sows very bad attitude, finally, I changed my mind to use the restroom

Rainbow U.

Shell Gas Station with Carwash. Need I say more. Small convenience store inside. 8 pumps. Catty-corner from Jack in the Box.

Destiny S.

I live in Studio City and have driven to at least a dozen gas stations in search of a working air pump for my tires with no avail. Then I found myself at a Van Nuys Shell Station on a suggestion from my child's friends parents the other day and begrudgingly stopped and asked the clerk if I could use the air pump to fill my low tires (all 4 tires were low at this point) I asked him if he could help me since I wasn't sure how to use the air pump properly and offered money for the air and his time, but he declined the money and said he could not leave his station which I understood. He told me how to use the pump and turned on the air without a purchase which I thought was kind. I was surprised to see the pump was not only working but it was new. I aired up all 4 tires and then purchased some snacks. all in all it was exceptionally clean and well stocked for a gas station. I highly suggest stopping at this gas station for a quality experience of what a gas station used to stand for, Friendly service! Imagine that....

Car wash $6.99, $7.99, $8 99

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15 years ago

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4 years ago

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8 years ago

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10 years ago

Fuel pumps dint work , you can't get a car wash from machine . Then tried to pay from car wash station that doesn't work ! LAME

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13 years ago

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10 years ago

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13 years ago

Air for the bike tires here is good. Drive through car wash really the reason I come to this location. Ralphs Rewards work here too!

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Mobil

Mobil

(9 reviews)

Van Nuys

Thank you thank you! The gentleman working today , December 16, 2019 was a lifesaver…read more I took my 91 year old friend out to breakfast across the street when nature called, and the idiots at BEEPS wouldn't make an exception for her to use the restroom. So I went across the street and was denied and then came here, to the Mobil. I explained I had a senior in bed of a restroom. The cashier was so friendly and kind. He came out and unlocked the restroom for her. He held the door for us while I helped her out of the car. And smiled. He was patient with her slow steps. He saved the day! And on top of it all, the bathrooms were clean! The lot was swept and stocked. I didn't go in the store, but I know what gas station I'll choose next time I need gas in the area. Thank you again! Hello human kindness!

CAUTION IF YOU PREPAY FOR CAR WASHES…read more I prepaid for drive-thru car washes and received codes that either didn't work or were marked expired when I tried to use them. The expiration policy appears to be a new implementation. In the past, my washes never expired, and there was no clear warning from staff about this change. You have to notice it yourself. They have no problem bolding the total or the codes, but the expiration date just blends in with all the other writing on the receipt for you to not notice. I lost two washes due to expiration, which I accept responsibility for. However, I do NOT accept losing a wash because the code didn't work BEFORE it expired. When I brought it to the attention of the employee, there was no effort made to help or make it right. Selling prepaid services that customers can't redeem is a SCAM. At the end of the day, it's the principle. I've recommended this touchless car wash to many people over the years, but never again. Lost a long-time customer.

USA Gasoline - Small cashier station

USA Gasoline

(6 reviews)

Lake Balboa

I hope there's a corporate office or something that reads this because the employees need to be put…read moreon check. I was there on Monday September 8, 2025 at 10:45AM. I had cash but the girl behind the register, (I didn't get her name but Hispanic, on the bigger side), was counting cash so I had to wait for her to finish--I had no issue with that, we've all come to a gas station while they were counting cash and had to wait, haven't we? that's normal. I tell her that it's fine and I'll just have to use the air machine while I'm waiting. So I move my car (it's in a position where she can clearly see it from the window) and go over to the air machine. I wait about a minute to see if she turns it on (I thought she was too concentrated on her task and might've forgotten), and it doesn't come on so I walk back to the register, tell her I'm ready to use the air machine, and if she could activate it. She very rudely tells me that I need to make a purchase, like I wasn't just at the window attempting to pay for gas--I don't know why I needed to but I had to explain to her that I was just there trying to purchase gas but she was busy. Air is free for paying customers and I know I haven't paid yet but I did make an attempt and she should have activated the machine--any other gas station would have in this situation and I was going to purchase gas regardless. I was appalled by her rudeness and attitude that I told her that I wasn't going to waste my time waiting for her to finish and then I can then pump gas and then get air, so I just left. I don't care if gas here dips before $1, I wouldn't ever come back.

they shorted me $3 when i paid $11 then he proceeded to make up rule and say if i had an issue to…read moretalk to the supervisor and didn't want to give out the number to call.. they ripp you off at the gas station dont go the dude jn the back would rather take your money and make bullshit excuses

Gus's Mobil Auto Service - Touchless car wash 2023

Gus's Mobil Auto Service

(57 reviews)

Van Nuys

Long lines in the mornings. Went late at night and had no wait. Machine only took cash but I didn't…read morewant to go inside so thankfully I had enough change. Quick and easy wash, can't be beat!

Extremely Disappointing Experience - Repeated Billing Issues, Suspected Fraud, and Complete Lack of…read moreIntegrity I am writing this review because my repeated experiences at this Mobil station raise serious concerns about its business practices, maintenance, and lack of accountability. When purchasing gas, customers are prompted to add a car wash. After paying, the pumps frequently fail to print the receipt containing the redemption code. Customers are then forced to PAY AGAIN or forfeit the service they already purchased. THIS HAS HAPPENED NUMEROUS TIMES. Employees have been explicitly asked on MULTIPLE SEPARATE OCCASIONS to replace the receipt paper, yet the problem continues. Nearly every visit, the pumps seem to be out of paper. Management has repeatedly been made aware of this issue and has failed to correct it. When I approached the cashier, rather than verifying the transaction, providing a receipt, or offering a refund, my concerns were dismissed. I was essentially told the transaction never happened. The car wash itself is another problem. The soap dispensers frequently malfunction, dispense insufficient soap, or fail to dispense soap altogether. The water pressure is also inadequate, leaving customers paying for a service that isn't even functioning properly. With so many recurring issues and repeated complaints being ignored, it becomes increasingly difficult to believe this is simply accidental. FIVE MEMBERS OF MY FAMILY PURCHASED MONTHLY CAR WASH MEMBERSHIPS HERE. THIS BUSINESS HAS NOW LOST ALL FIVE CUSTOMERS. Imagine losing five recurring paying customers over something as simple as replacing receipt paper, maintaining equipment, and treating customers with basic respect. These are easily preventable problems, yet management seems completely indifferent. The repeated billing issues, lack of maintenance, and refusal to address complaints raise legitimate concerns about potentially deceptive business practices. How many other customers have paid twice or walked away without receiving services they purchased? And the irony? There's a MUCH BETTER car wash approximately half a mile south on Sepulveda Boulevard, with superior equipment, excellent customer service, and a significantly better experience. My family will be taking our business there instead. I am formally reporting these repeated incidents to the appropriate consumer protection authorities and requesting an investigation into the station's billing practices and recurring equipment failures. FIVE LOYAL MONTHLY CUSTOMERS LOST OVER RECEIPT PAPER, POOR MAINTENANCE, AND A COMPLETE LACK OF ACCOUNTABILITY. Whether this is intentional or gross negligence, it is unacceptable. I strongly caution others against purchasing car washes here until these issues are properly addressed.

Shell Gas Station - servicestations - Updated November 2026

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