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    Shell Express Lane

    3.7 (3 reviews)

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    bp

    bp

    (1 review)

    1636 38th St Rock Island, Illinois BP station has poor customer service…read more Pumped my gas and told receipt is in the store after asking for receipt at the pump. January 21, 2026, around 2:30 in the afternoon, it's cold and wind blowing, that's why I wanted receipt at the pump. Go in wait my turn and young girl didn't seem to be real interested in waiting on me. Told her pump #1, she asks how much? I say, no, I want receipt again she asks how much? Told her I wasn't sure; she says some small amount I know wasn't mine. I said no, then she says you know you're not the only one to use that pump today. Surely, she knows what the last amount was at pump #1! This just rubbed me wrong like it didn't need to be this difficult! I wasn't about to go back out and get the amount off the pump; told her I didn't need a F'n receipt and told her go out and put some paper in the machine as I walked out. Won't ever return to that gas station. How about apologize for the inconvenience and look up the correct amount, which I probably would have recognized had she said it. Maybe she was not having a good day, but when you are providing a service to the public you should always treat them with respect unless they disrespect you from the start, which wasn't the case. What is the purpose of asking me if I want receipt at the pump?

    From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

    Shell Express Lane - servicestations - Updated May 2026

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