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Shell Canada

3.0 (1 review)

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13 years ago

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Shell Canada - Pumps

Shell Canada

(2 reviews)

I used to go to this gas station a lot because it's conveniently located at the corner of Innes and…read moreTenth Line, and gas in Orleans is much cheaper than in Ottawa (obviously not worth driving there just for gas, but when you have family in Orleans like I do, I'm out there often anyway, so that's when I fill up). Shell also takes Air Miles which was another reason for me to go there. I like this location because it's big, bright and clean. The staff are also nice. There's this Asian guy who works there, he's a bit soft-spoken but very friendly. We were talking about movies once while I was paying for my gas and he gave me a Scene magazine that he said he picked up recently at the movie theatre. I know that these magazines are free, but I thought it was a nice gesture. I would probably still be going to this gas station often if it wasn't for the fact that I got a discount card at Petro Canada that gives me an extra 3 cents off per litre. I look at the prices and go to the cheapest place taking the discount into account. This Shell and the Petro Canada on Innes at Lanthier are my favourite gas stations.

I believe good customer service should be rewarded and shit customer service should be exposed…read more... Pulled up to the pumps at the Shell at the corner of Innes Road and 10th Line in Orleans to put some gas in the the Highlander. Using a coupon we just got at Sobies for 4 cents off per liter so I can't pay at the pump...have to go inside!. I open the gas cap...put the nozzle in the tank and select Bronze....I wait..I wait..Nothing happens. I look at the attendant I see he is looking at me. Eventually 10 seconds or so passes and then the pump turns on and I start to put the gas in. Not 5 seconds into the fill up I hear all sorts of beeping from other unattended pumps. Not sure what that was all about and continue... Once I am finished filling the tank I put the nozzle back in the pump and immediately hear a beep... The cost of gas drops 4 cents a liter. That little bastard let me start to gas up 5 seconds before he lowers the price! I walk in pissed and ask him what the hell that was all about and he tells me..."Bad luck for you!" I gave him a few choice words and left after paying 4 cents a liter more than I should have. I for one will never gas my car again there for as long as I live!

Shell Canada - servicestations - Updated May 2026

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