I was injured at work and spent the majority of my day at urgent care where I was released with a…read moreprescription for a knee brace. I called a few medical supply stores in my area and was surprised to find that many of them either closed early or did not sell to the public. I called MI Med before arriving just to make sure they were open and that they would sell to me. The woman on the phone was very friendly and very helpful. Unfortunately due to being stuck at urgent care I made it to the store 15 min before they closed. The lady I spoke to on the phone (I can't remember her name) was the one that waited on us. Although she was due to close in 15 min she went above and beyond helping me find what I needed, she went in the back twice to go through inventory and called her boss a few times just to make sure they were able to get what I needed. She was never pushy or short and was extremely helpful and kind all while doing so! We ended up being there after the store closed and she continued with excellent customer service! I hope I don't need to visit anytime soon again lol but if I do this would definitely be the place I would go!!!

From the owner: MI MED is a family-owned business specializing in lift chair purchases and rentals, hospital bed…read morerentals, mobility scooters, equipment repair, bathroom safety, fall prevention, injury solutions and more.

I'm extremely grateful right now. You ladies have blessed my day, so immensely you sat there and…read moretook care of every single aspect that I needed for the day. I'm extremely blessed for having such an awesome town, knowing that I can get any kind of medical supplies that I need for the ability to take care of myself here at home. Thank you so much for adjusting everything for me and the quality of this sling is so spot on then I'm going to come back and buy a new one. I am extremely grateful. I cannot even describe how grateful I am right now. Thank you ladies for fitting me and adjusting it so that I could come home and modify adjusted a little bit and have it completely fit my arm. God bless y'all. I will definitely be by to look at other products that I need when we move forward with this

Avoid Shannon. I needed a new breast prosthesis. She insisted that I get a Jayne Mansfield size…read more for me, a B cup if that. I wanted to return but she said could not. i used my old prosthesus until it was unusable. I can't tell you how much stress she has caused me. I have bone cancer now and the last thing I need is to have to go through the whole process again. I go around with a lopsided chest.

Poor communication with customer. Was told two versions of a nebulizer equipment being delivered.read more

I would never recommend this medical supply company to anyone. The left never knows what the right…read moreis doing. Very little if any medical/equipment knowledge. You're always being transferred around to different individuals that give you different information, there is absolutely no consistency. Service is garbage. Just find another company... there is no need to add Additional stress to one's life.

I have recently been to Bad Axe Store with a broken leg. They were able to quickly get me my brace…read more They called and worked with my insurance so I only had to pay the deductible. Great experience!

Reasonably priced, friendly. Made my vist to Frankenmuth enjoyable. Thank you Mr. Leslieread more

I have never rented from them personally, but I have had many people tell me about their stories…read more And it's always good. I do know they deliver to you if you're staying in frankenmuth. And they are really responsibly priced. Not sure on the selection but I'm pretty sure they have a wide variety. Very friendly. I believe open 24 hrs.

Staff was very professional and quick to respond to our concerns. We traveled to the store not…read moreknowing what to expect and we were pleasantly impressed with the customer service and the quality of service.

I go to American Medical Equipment for all my medical equipment needs! The company offers free…read moredelivery and a 24 hour emergency response. The service is very prompt. I have never been disappointed! Thanks American Medical Equipment!

Very nice people to deal with. Fair pricing, very helpful…read more Highly recommend. Bought my mobility scooter from them, bought fresh batteries after 3 years, and am buying another, larger mobility scooter for traveling longer distances to supplement the smaller folding scooter which I use for daily travel.

very professional to what I needed, accommodating, great attitude thank you mobility plus for…read moremaking my recovery much easier

One particular staff member is always rude. Her name is Tiffany and she never fails to have bad…read morecustomer service and a bad attitude every time I come in. I have always been nice to her despite her rudeness. She makes backhanded comments or she's just straight up rude every time. One time I came in, I waited in line for 10 minutes and when it was my turn in line to go to the counter, Tiffany points at a lady who had just walked up to the other side of the counter (she was never once in line) and she tells me "you're gonna have to go get back in line, she gets to go next". Mind you, 1. The lady who Tiffany let cut in front of me was never in line during the 10 minutes I stood there and had just got to the counter seconds before it was my turn in line, 2. I had one prescription to pick up which would've taken just abt 30 seconds for her to give to me, 3. Instead of quickly taking care of the lady who had cut in front of me, her and Tiffany had about a 5 minute conversation (they must've been friends) as I stood there for then 15 minutes, and lastly 4. There was absolutely nobody else in line behind me and therefore no reason why she couldn't have taken care of me quickly. I am a absolutely astonished by Tiffany's lack of customer service, she never fails to be rude. I think ehartds should probably rethink her ability to take care of customers because I have never had a positive outcome with her. If you can't be nice to people then you shouldn't be in contact with customers.