After our first positive interaction with this business, I anticipated a similar, positive…read moreexperience. Sadly, this was not the case. We called JDK for the same issue we had experienced a year prior, which generally has to be performed once a year after our rainy season begins. Being as he had done the job before we just assumed he would arrive prepared. He tried to fit us in immediately because he would be passing our home on the way back to Redding and would make a quick buck on the way. He arrived with no tools. No snake. Which was what the job required and he was told this when we called. He arrived and proceeded to shove our garden hose in the pipe, which then became stuck. After two hours, I intervened and shut that down and asked that he return with the appropriate tools. He returned the next day with the snake. The woman that accompanied him absolutely tore our lawn to shreds spinning his truck tires. He snaked the pipe, but spent most of the time sitting in his truck because his "hands were cold". We paid him $275. The next day we had to call him because the situation was not improved. We called him to return to complete the work. We have spoken with him several times by phone and there is always some excuse. Witness in a court case. His friend had his phone and he couldn't make or receive calls. He had to stay up all night on a job at the casino. Two weeks of phone tag and excuses. Finally arrived on Monday. Spent 10 minutes snaking the line and left. Hopefully this time fixes it. Very unreliable. Will never call on this business again.

They did a great job and solved our plumbing issue promptly at our mobile home park. Thanks John!read more

Had a leak under the sink faucet. Called Matrix, Edward was available the same day. Fixed the leak…read morefrom the angle stop valve and replaced the faucet because the hose that was attached to that valve was also leaking/broken. Good communication, on time, and able to work with us on a reasonable price. Very thankful.

I was so looking forward to working with this company. The owner came to my home, seemed pleasant…read moreand knowledgeable and even confident given the part of the project was about installing a complicated sink. When I was finally able to book, I accept his bid and scheduled the install and repairs for a Tuesday. Tuesday morning by came and I woke up to a text stating he couldn't make it and wanted to reschedule for the following day. I was annoyed at the last minute cancel, as I had prepped all the areas, but I agreed. The next morning came and I waited (I had reached out hours before asking for a confirmation but nothing, I figured he was busy) an hour after he was scheduled to arrive still nothing. I called, no answer and I left a voice mail, no response. Through the day I texted, I messaged through Yelp, I emailed him through his companies website, I called a couple more time and never once received a response. This was an expensive job that wasn't easy for us to afford and I was really excited to finally have this done. To be completely ignored and not even given the courtesy of a response to say he decided not to go ahead with the job, or he felt intimidated by the complicated sink, it was unacceptable. His own website touts that he stays in communication with the client throughout the entire process, well FAIL, big big fail. Not only did he disappoint me, but he put me out of time and effort I spent cleaning and prepping the areas so that he would have an easier time working. I held off posting this thinking maybe he had an accident maybe he couldn't get to a phone or check his email, but it's been a few days and the benefit of the doubt has faded. This is not how you run a business or how you treat customers. Now I have to look for a new plumber who won't be scared off by a fancy sink and simple communication.

He was very prompt. Excellent service he can do just about anything. He did some electrical work…read morefor me and everything worked out great..

Frank is a top notch handyman and human being. He returns calls promptly, gets me a bid quickly,…read moreand sometimes handles the matter without involving me at all. I live 100 miles away from a commercial property located in the Redding area and Frank is a god-send to me. I could not recommend Frank any highly.

I called them out again when my hot water heaters pilot light kept going out. They are now the…read morefirst call I make. Gordon came out shortly after my call and informed me of the most affordable options. It turns out I needed a new unit (mine was over 12 years old). My husband and I purchased the new water heater and they came to install it the next day. I would call them again without hesitation and highly encourage others to do the same.

I needed a new water heater, and Gordon quickly identified safety concerns and upgraded some faulty…read morework done by the original home builder. He is fast, professional, thorough (he even checked for any remaining warranty on my old heater), responsive, courteous, and reliable. In addition to being a genuinely nice guy, he is enthusiastic about doing a great job for his customers, at a fair price, and he stands by his work. I could not ask for more, and highly recommend Glynn's Plumbing.

We had a pipe burst under our house on a Sunday night (of course!) and had to turn the water off…read more The next morning, I made several calls; one plumbing business scheduled us for the next day but canceled shortly before they were supposed to come out. Another one couldn't schedule us at all that week but recommended Paramount Plumbing, and we are so glad they did! "Michael" showed up on time, courageously crawled under the house, showed us a picture of where the damage was, and fixed it in very little time. He went above and beyond, even more so since there was still a big mud puddle under the house. We prepared ourselves for a huge repair bill, but to our amazement it was less than a vet visit ;-) We highly recommend Paramount Plumbing!

I developed a fresh water leak in the kitchen and Cameron was able to quickly remedy the problem…read more He also installed a drinking water filtration system I had on hand. Quick and efficient, cleaned up afterwards as well. Job well done!