We were so so excited to have a sheets built right near our home, the next closest stores are a few miles away.
Gas and register service are always normal but EVERY single time I have picked up food from this locations ordering system, something is wrong.
I have ordered around 5 times now, always trying to give them a new chance because I know bad days happen, but tonight was just outrageous.
I waited over 15 minutes for 3 chicken strips and French fries... in an empty restaurant.
Before this, my husband and I waited almost 20 minutes for sandwiches while FOUR employees just hung out in the food prep station joking around, throwing things at each other and talking about the guys coming over to their house that night to "get nasty". This day our entire order was wrong but we didn't notice until we were already on the road as we were leaving out of the state. I asked for extra sauce on my sandwich and got no sauce at all. Every time I ask for lettuce, it's always WAY too much lettuce, it's like a side salad instead of a light topping. Even when I ask for less lettuce I still get a massive handful.
I have gone in for one sandwich and left with the wrong one being put in my correct bag, I have ordered a bacon and egg breakfast burrito and it was still frozen in the middle which made me almost vomit.
I have ordered a custom burrito with the cheese melted between the layers of tortillas and it wasn't melted in the slightest, they just put the cheese on and wrapped it and gave it to me, so it made my burrito cold and fell out everywhere...
It has just been awful everytime I have picked up food here... I guess I'll just keep driving a few miles down the road when I want food from Sheetz... read more