I stopped in tonight as I sometimes do and one of the employees was smoking a cigarette and leaning…read moreon the trash can, I said Hello as I walked by and he just stared at me. Upon going inside, there were two other employees. One, named Sean and the other, a tall young black man, were rather loudly making references to getting pussy and having the 'green to get between' As I stood in line waiting to pay, the tall black employee rudely looked over at me and said: "You ready child?" Not, Can I help you sir? Or, Are you ready to pay? This 7-11 is absolute garbage and needs to be restaffed.

From the owner: To maintain a safe and clean environment your local 7-Eleven may be closed between 12am and 5am…read moredaily for enhanced sanitation measures. Some stores may be temporarily closed for sanitation. At 7-Eleven, our doors are always open, and our friendly store teams are ready to serve you. Our fresh, fast and convenient hot foods appeal to any craving, so your on-the-go meal can still be delicious! Come in to any 7-Eleven store and you'll find a broad selection of fresh, high-quality products at an everyday fair price, along with speedy transactions in a clean and friendly shopping environment. Visit your neighborhood 7-Eleven for all your everyday needs and text ""7Rewards"" to 711711 to download the 7-Eleven app and join 7Rewards today!

Amazing customer service! Shout out to B.T. for making more of the Holiday Blend coffee for us!…read moreIt's our absolute favorite! Thank you so much for the kind service and for making sure we had our favorite coffee! Thank you! Tis the season!

Apparently reading a drivers license is too difficult for these people. I'm 28 years old and yet…read morebecause I'm waiting on my updated drivers license they refused to sell cigarettes. Even though I have a printout from the state website stating my renewed drivers license information. The manager couldn't be bothered to intervene. Will not be coming back to this establishment and I advise the same to you if you're looking to pick up some smokes or a drink.

TO WHOM IT MAY CONCERN…read more https://g.co/kgs/tiV5qz At approximately 13:20 on 06/18/2022 at 7/11 located at 4640 Lee Hill school drive, Fredericksburg Virginia. I experienced the worst customer service at the hands of the 7/11 store owner Mr. John Jacoby who displayed poor customer service and a level of unprofessionalism next to none. Mr. John Jacoby stated "he shouldn't have to press any keys on lottery machine to run a customer's Lottery slip. On this particular afternoon like any other I headed out to the 7/11 to play my lottery numbers. The lottery slips have the option for repeat play which requires the cashier to enter the number of repeats. I gave my slips to Mr. Jacobs's spouse who was having difficulty with the printer which I proceeded to assist Mrs. Jacoby on how to fix the issue. Mrs. Jacoby was very receptive and appreciative of the assistance and even mentioned that I knew the lottery machine very well. Shortly thereafter the lottery machine started to encounter other issues while I patiently waited for the staff to fix. While I am not complaining about the inconvenience of my time it is taking for the staff to resolve these issues. Mr. Jacoby appeared from the office area of the store and was already irritated by the fact that the lottery machine was having issues. Mr. Jacoby then directed his frustration towards me the customer stating that "I am intentionally holding up his line by playing over a hundred dollars worth of lottery" which is complete insanity. I have been playing Virginia lottery for several years and had never experienced anything like this and the level of disrespect was overwhelming. Mr. Jacoby continued his negative rants about how much money he makes on selling Virginia lottery "a nickel to every ticket" and was frustrated by that alone. I responded by saying that is something you should vent or take up with Virginia lottery. Mr. Jacoby continued his tirade and stated "other customers who play over a hundred dollars worth of lottery doesn't take up time in his line" which doesn't make any sense. Let's keep things in perspective the lottery machine had numerous malfunctions to include paper jams and to mention much of those issues was attributed to the lack of owner and customer knowledge and understanding of how the lottery machine functions. Mr. Jacoby went on with his tirade to even show how he had a picture on his store wall bragging about his awards for customer service over his competitors in the area. If this is the way customers are treated at the franchise 7/11 store this reflects poorly on the 7/11 franchise and brand as well as community to which it serves. The lack of customer service and mannerisms from the owner himself for this particular store is not in good customer standing nor deserves to under management of such poor leadership that affects an entire franchise that has such a long history of service to the communities they serve in. I ask that this type of behavior be investigated and dealt with in a timely manner to prevent any further damage to the 7/11 franchise.

They started using a Citibank ATM here and it's no longer a free ATM. You fail, 7-Eleven!read more

They're stealing again. I haven't pumped one Sip and it jumped over a half a gallon …read more Before you pump any gasoline or diesel see if your pump jumps because that's money coming from out of your pocket they're stealing . I will be reporting them to the authorities .

DELIVERY: I called them to inform them I was running low 4 days ago. I am a budget customer, bill…read morepaid every month, have been a customer for almost 30 years. Was informed they would not let me run out,don't worry. They scheduled a delivery but didn't inform me as to when, as promised. Driveway not satisfactory to them so delivery not made. No information relayed to me. I call again (Twice). Get the driveway cleared per their instructions. (Friday) Call to inform Superior/Quarles, tank was below 20%. Was informed they would "try" to arrange a delivery for today (Saturday). Call this morning and told no way to let me know if they are planning to deliver. Probably not as despatchers already made arrangements. Tomorrow is Sunday, my tank is at 7%. Wind chills of -13F and we are both over 85!! Suggests I call back on Monday. It would appear that since Quarles has been sold out and the HQ is in Canada, they are like every other company $$$$. This is riciculous, next year I take my business elsewhere and it seems so will many others. Meanwhile, my partner and I will attempt to survive sub-zero temps till Monday. Quality = zero Service = 0 Value = 0 Camilla M Warrenton

I've been to this shop several times. In fact, it has become my go-to shop since I moved to…read moreStafford. I've always had good, friendly service. Work has been done in a timely manner and at reasonable prices. Completely satisfied with the work I've had done there.