I start my residential and commercial painting company 17 years ago and when it was time to carry…read moremultiple insurance polices for the company Chuck and the staff at Frisch & Barrett were amazing in finding the different policies that were the correct fit for my company. What sets F&B apart from other insurance companies is their customer service. It's beyond exceptional.....it's AMAZING! When I would send an email it was ALWAYS answered immediately. Whenever I would call my questions/ inquiries were answered immediately. Holly is a just awesome! I'm a small business owner and am hyper sensitive when it comes to customer service and not easily impressed.....well I am with F&B. If you're looking for an insurance agency that makes sure they are providing you with the best possible policies for your company with some of the best customer service in the Indy then Frisch & Barrett is your next insurance agency. Well done Chuck, Holly, and everyone!

Horrible insurance agents! Had a claim against one of their insured (company), they denied any…read moreresponsibility said we had to follow up with the company because they had a $ 500 deductible. I have a certificate of insurance that has no indication of any deductibles when referencing their coverage. Once I said my claim was for $ 350 suddenly there is a $ 500 deductible. Very shady characters! Find someone trustworthy to have your insurance with. I know they make their money by avoiding paying claims, but what if it was your house or vehicle?? Don't take the risk with these people.

Very professional service. Kind and understanding office staff. Truly recommending for all…read moreinsurance needs ! Convenient parking and bilingual assistance

I came to get auto insurance for my daughter since she is a new driver and the employee was very…read morepatient with us in explaining the different types of auto insurance we can get. She gave us a good quote on full coverage which included many discounts like good student, clean record and part time driver. The office was big and nice with a waiting area. She also gave us little State-farm water bottles while we were there. The process was fairly quick and easy. Recommend this office. They are friendly and very helpful and it's a multi lingual office. They speak Spanish and Polish which is always a plus.

Bill is the best! Hes super knowledgeable and helpful! I've been working with him for years and…read morewill never go to anyone else!

If there were ten starts I'd check that instead of five! Been with this office since 1989 under…read moreBill's father and have never in 35 years even thought about getting coverage from anyone else. Home, auto, business, they do it all! Best staff, best customer service, timely responses to issues. Don't waste your time shopping, this is the agency you can count on!

Shannon and her staff get an A++ from me! Nothing but great service and hassle-free claims. I had…read moreroof/siding damage from a storm, and the whole experience from first phone call to a completed job was STRESS FREE! I have homeowners, car and life insurance thru this agency and wouldn't have it any other way

The best experience with an insurance company yet! I was…read moretaken care of by Amanda Perez one of Shannon's reps. She treated me with respect and undivided attention. Every question I asked she answered, if she didn't know the answer she told me she would call me back and she did call me back promptly. She treated me as if I was purchasing a 100 million dollar policy even though I was just getting regular homeowners and regular auto insurance, it wasn't like I was talking to an insurance representative it was like I was talking with a new friend. I switched from Allstate for a lower payment but not only did I get lower cost I got much better customer service, and I had pretty good customer service with Allstate. In my opinion thats almost better than saving money!

Good service, specially on our claim side, we do a diligent job to get all damaged payment…read more good pricing and save your money

this insurance place is just too sketchy. but since they kept calling me for a few times, i…read moreactually tried to look them up, and found that there was barely any real information on their website. steer away from it.

Lonna is the best! She made the process so easy and is so knowledgeable. Instead of all the work…read moretrying to shop around she was able to find us the best insurer and the best part is that you pay the same price as if you found the quote yourself. Will be a long time customer going forward and recommend to anyone who mentions they need to switch. My parents have used JL Jones for years and I finally remembered they told me about them when my insurance skyrocketed and am so glad I called.

So sad to say this. But the insurance was good for about two months. Then it just kept going up and…read moreup from there. I get what everyone keeps saying. Its going up due to whatever the reason may be. But this went up another 10 dollars. I don't understand if you're older why am I paying so much. Also I got into a tiny accident with some idiot. Mind you nothing happened to this dudes car but the insurance took his side. Which I guarantee my car did not do. This guy just wanted to fix an old car accident he got into. And being we had the same insurance I guess his location looked out for him. While my dust that he claimed messed his car up was overlooked. If my damage was so bad a simple wipe woudl not havw fixed it. Mind you he wanted to settle away from the insurance after he thought he could scare me as if I did something wrong. All to say be careful who you sign up with. I didn't see the ratings on this location before. But I noticed its the same thing. You don't get responses quickly and the reasons used to why it goes up every month just doesn't make sense. Thanks for reading.

I was assisted by Semo and he provides wonderful service and professionalism . Takes care of needs…read morein a very great manner

Alan Sussman is such a pleasure to work with. He has gone above and beyond any insurance agent I…read morehave ever worked with in the past. He provided myself and my office with all of our insurance options and needs. Alan is always available to answer any questions we have and has even gone as far as contacting the insurance company directly for me when he felt they had miscommunicated certain benefits after I moved out of state (and it turned out they had). He is helpful beyond measure and a true example of what an insurance agent should be. I wholeheartedly recommend Alan Sussman of Farmers Insurance for all of your insurance needs. Thank you for your extensive help over the years, Alan!

This is my second time in using Alan to help me find the right insurance for me and again I am…read moreimpressed at his professionalism and patience. Every question I asked was answered and any concerns addressed. I would highly recommend him as the go to person for help and direction for getting the coverage you need. Mike D.