Good morning!! Happy Friyay!! Hope all is well. I just got…read moredone talking to Jayme M (ID # 414709) about my kids coverage, deductible and etc. I wanted to inform you that she is an EXCELLENT customer service to work with. With everything going on (May have a cold) during this pandemic she was collected. She was so polite and nice. She went over and beyond and was very professional. She definitely knows her job/business. If I could I would continue to use her for any inquiries. Her answer was very detailed. Great hire manager! Give her a raise!

My husband's company switched from UMR to blue cross and it's only been 3 months but have been very…read moreimpressed. The service is so much better and easier. I called and immediately got a helpful professional sounding person who spoke clear English . Omg UMR needs to change. Thank you blue cross Robert is who I spoke to and he answered all my list of issues and emailed the info in a timely manner. Yay

By far the best insurance comp. I could have chosen for my company. He went above and beyond, on…read moreguiding me through this process. Highly recommend him!

From the owner: Are you in a construction business as a carpenter, electrician, plumber, Painter, HVAC, flooring,…read moreetc. My focus is helping business owners like you. Give me a call to chat more about your business insurance needs or to get a free quote. As a COUNTRY Financial® representative, I am able to help provide financial security by working directly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Juanita gave Perfect attention to detail. Ran thru all my questions & concerns. Polite courteous, &…read moreProfessional. Juanita was very helpful too.

From the owner: We are here to help! Proudly serving the auto and homeowners insurance needs of the in Illinois and…read moreIndiana area since 2010. Providing quality insurance services while recognizing customer needs for auto, home, life, health and small business products. Let us give our Rolling Meadows community great service. We look forward to helping you save on your vehicle insurance. License #: IL-10170217, IN-3459124, WI-10170217

I hate this place. I have been insured with State Farm for 40+ years. Recently my agent retired…read moreand SF assigned me this office. I have asked multiple times to talk to Mr. Trujano, but have never been given that privilege. The ladies who answer the phone often give wrong information. I am a lawyer, so I know. I hate change, but I guess I should look elsewhere.

Customer service is of the utmost importance especially when it comes to filing claims and dealing…read morewith unfortunate events. Not only are all insurance producers at this agency professional and detail oriented, the agent is the most involved I've ever known an agent to be and I've been with at least 4 before finding THE ONE. As long as I'm in Illinois, I'll be with this agent. Job well done to Trujano agency for treating your clients like family. For kindness over the phone, for accuracy with information and process, for follow up calls, and most importantly for having an agent that actually calls back clients and answers phone calls. Refreshing to experience good ole customer service at its finest!

I wanted to review quotes for my Life, home and auto insurance as the rates were constantly going…read moreup from one of the "big brands" even with clean driving, claim and health records. I reached out to 3 different local independent insurance agencies and Walter Sheldon was attentive, proactive, highly available and was the easy choice to place my insurance needs. I will refer him because of the trust I have in him, the ability to compare multiple agencies and discuss in detail and the process for what is in the best interest of me, his client. i am VERY happy to work with Walter and would highly recommend him to friends and family.

I was in the process of purchasing a new vehicle and asked Walt for quote which came back at about…read more1/2 of what my existing carrier had quoted and that was before bundling with my other policies. Recently I called to discuss my renewals options and the response was great. We spent the time to go through the various options and came up with a plan that was very cost effective.

Been working with Jennifer's team for a year. Always helpful, responsive and available.read more

If I could give Jennifer's agency 10 stars I would! Starting last week I was getting quotes for a 1…read moremillion dollar coverage and between 3 other State Farm agencies they all told me they could not insure my business as long as I was using power wash chemicals on the job I called this agency and believe I spoke to a fellow by the name "Kieve" or "Keith" either way he was extremely sympathetic and understood the frustration I was feeling, especially after 3 others either did not properly qualify my needs with home office or whatever Kiev was able to work through the red tape and he was able to write my small business artesian policy. Originally the coverage was for inside windows only but as long as I was not doing any power washing my outside for the same premium would be covered as well really sweetening the deal. I highly recommend this agency excellent earth shattering service

Contact Larry or Brian for great rates on home, auto, umbrella, and business insurance. Very…read morehighly recommend them!!

Amanda was referred to me by a good friend of mine and I would say that she provided me with a top…read morenotch service . Very professional , responded to my questions thru text or call . I like it that with my busy schedule I can just text her and she would respond to my inquiry right away .I highly recommend you .

Amanda has been so helpful in setting up my insurance and answering my questions, even when I have…read morea lot of them. She's easy to reach and if I need to leave a message she gets right back to me. It's the kind of customer service I really appreciate, where I feel like a person instead of a policy holder. Getting the right coverage is obviously important. But having the right agent to help you get it makes all the difference. Thank you Amanda!!

I have been a proud State Farm customer of Joe McNamara for many years. I thankfully don't have to…read moresubmit many claims ..as Insurance something that we for sure need but hope will never have to pay off - I have recently had to call to gather info on insurance for my so who will be moving out of state as well as submit a claim for a tow bill for my SUV. Each time I called the office my questions and inquiries were handled promptly- efficiently and professionally. Great service each time. I felt like a valued customer.. Many other business should take lessons from the people working in this office. Thank you all who helped. I will proudly recommend Joe McNamara to anyone looking to receive great insurance services. Susan Marcus Lake Zurich, IL

We have been with State farm for over ten years. They have provided great customer service and they…read moreare there when you need them for any questions. Luis Mendez was excellent in helping us chose a great life insurance plan. I would highly recommend him to family and friends. I'm glad we chose this location and looking forward to more great customer service from the whole team. Thanks