I took a chance on this salon and happened to visit a beautician who normally works at the Bromley…read moresalon was working there. She was great and talked me through everything she was doing. She analysed my skin and gave me very useful advice. I visited another two times and was very happy with the service. The staff were friendly and helpful. Unfortunately the last time I visited I received terrible service. The beautician ,whose name I didn't find out because she barely spoke to me throughout the whole 40 minutes, was quite rude. The only time she spoke to me was to guide me to the room, ask me to lie down and to take my payment. She asked no questions about my skin and made no attempts to me feel relaxed. As I said I do not know her name but she is an older, eastern european woman. I will go back to the salon but will just make sure I do not get treated by her. Take my advice go to the salon but avoid this terrible beautician.

Amazing service! My first time there today and it was the best experience ever! i have been doing…read moremy nails for over ten years and never have i come across such a great nail technician. She is an absolute perfectionist! she takes her sweet time to ensure your nails are perfect. I even had to tip them because i was so impressed. i absolutely love my nails. i did acrylic with shellac on top.

Great service! and amazing staff had my wax with Christina she was super sweet!…read moreVisited this salon after reading all the positive reviews. I was on holiday and needed to get my Brazilian done. I was referred to her by one of my friends!! I am very picky about my waxes and was so happy to have found her. She really knows what she's doing and takes the time to sterilize everything as well. The rest of the staff at the salon are also very friendly and helpful. I am looking forward to visiting this salon again on my next holiday. Highly recommended!!!

I just left this place and it was one of the best waxing experiences I've ever had. I got a…read moreHollywood wax I think (everything off). The staff was very friendly and checking in and making the appointment was a breeze. I forgot to get the name of my waxer but she made me feel so comfortable the whole time and was really concerned about my experience and kept asking me to make sure if I was doing okay. The place is very clean while also not feeling like you're in a doctor's office. They never re-dip a waxing stick and paid awesome attention to detail. The offer a sanitary wipe if you want it in the beginning and put some kind of calming cream at the end. I got a great deal by looking on their Facebook page for promotions. My waxer was so kind and personable I really recommend this place.

Horrendous. I had highlights, they were uneven, colour was not matched, my roots still showed as…read morethe highlights were about a cm away from my scalp. They are so chunky my hair is like a zebra crossing. And when I went back all I was offered was a toner. The cut was fine, but don't go here to get your hair dyed, I left crying!

A small salon tucked away behind Southgate Tube Station but I had a fantastic hair cut here. The…read moresalon is spotlessly clean and staffed by some very lovely Polish ladies. Everyone is very friendly and attentive. I had my hair cut by a lady called Erika and she made a fantastic job of my hair and has very gentle hands when washing and blowdrying. She really listened to what I wanted and made suggestions that looked great. I am so pleased with my hair cut. The other thing that I liked is that although there was a steady stream of customers, it did not feel loud, brash or crowded like many salons do and the ladies are interested in making sure you get a cut that you are happy with. I will definitely go back and highly recommend them.

I had a voucher for a free beauty treatment and I discovered I could redeem it here, and so I…read morebooked in for a facial. The woman on the phone asked if I would like to upgrade my free facial (15 mins) to a full one (£40, 1hr 15) and use the voucher as £10 off that price. I declined, as I've never had a facial in my life and thought I should try it out before I commit to a full one. I found the Beauty Basement, not far from Holborn tube, in the basement of The Cutting Room. This is why I've only given it 4 stars, as the size of it (tiny) and the location (underneath a hairdressers, bit confusing) are not ideal. However, Lauretta, who did my facial, was brilliant. It lasted almost double what I was told it would, and never felt like she rushed at all. The facial also involved some massage, which was wonderful, and my skin felt lovely afterwards. I would certainly come back for other treatments here again as the service was excellent, and it's not very far from where I work. For a more extensive description of my visit - please see my blog. Prices for all their services are on their website.

I'm a regular here, and must agree that it is a lovely friendly salon, where the staff really do…read moretry to help you (either that or they're just really good at spin!). The salon has recently moved a few doors down the road and is now called Rosanna Shaw's in case anyone goes looking for it, although the staff and treatment are the same. I can vouch for the facials - my skin felt great afterwards, and the pedicures are a lovely treat too.

I visited VWSkincare to try the new 'Body & Mind Rewind' session, which includes a full body…read moremassage and a facial. Tracey put me right at ease straight away, and made the full body massage and age smart facial treatment feel like it lasted a lot longer than 1hour 45 minutes!. As part of the massage, a hot stone was put on my back, while I had a foot and leg massage. Tracey then moved to my upper back, which I totally needed (with my stress levels!). Tracey really got to the stress knots in my muscles and this was my favourite part of the session. The Age Smart facial was also fab. I had a good consultation before and afterwards, where the therapist talked through my cleansing routine, noted concerns (I got to take home a copy of this) and also gave me advice and Dermalogica product samples to take home. I had my face steamed, cleaned, exfoliated, toned and moisturised, and afterwards my complexion genuinely looked miles better than it has in ages. I really was de-stressed when I left and went home considering when I book in again! Would highly recommend, especially if you are feeling stressed!

THE BEST BEAUTICIAN IN EAST LONDON I RECKON! If you're…read morelooking for professional skin care and relaxation treatments of the highest order, you really should visit South Woodford's Virginia Williams Skincare Studio (in Grove Hill). At this beauty salon, tucked away on a quiet side street, you will be guaranteed a warm welcome and treatments so good I have found have no equal in East London. I suffer from terrible upper back and neck tension, and I discovered alternating the Virginia Williams 1/2 hour massage with the deep tissue massage on a monthly basis reduced pain, helped me relax and gave me instant results. In addition, she was full of excellent tips for helping to reduce general stress and promote well being. I have also had the mini-facial, which was also incredible: Refreshing, cleansing and relaxing. Virginia Williams did a skin analysis of my face before recommending a course of Dermalogica treatments. I have become a devotee of this regime, and my skin has come on leaps and bounds!

If you want to experience the most relaxing day of your life, waste no time in searching...go to…read moreHarrods Urban Retreat! Located on the 5th floor of the megastore and hidden behind a café, Urban Retreat offers a variety of beauty products and services. For the big spenders, there are caviar body treatments, diamond facials and body peels. There are also reasonably priced massages and facials available. I usually purchase my Redken shampoo and conditioner from here and love to browse the latest lines of skin care products available such as Creme De La Mer and Dermalogica. If it's your birthday or you're feeling exceptionally glamourous and want to spoil yourself, you can treat yourself to a "Bently Beauty Day" for £450!

I had Rachel today for treatment on my poor back and she is amazing. She is generally very pleasant…read morebut she can take out those knots like anything...I need to go back again to sort out my neck and back and she gave fantastic advice on what to do to avoid problems. The treatment room was spotlessly clean, smelt good and the music was very relaxing I could have easily fallen asleep! Now that I have found a great masseuse she is a keeper and I trust her fully. Thanks Rachel for helping out my back!

After the debacle that was my experience of getting my hair callously lopped off at the Toni & Guy…read moreacademy, my fairy-godmother in the form of Rick from the Rose and Crown appeared to make sure I would get to the ball - and not in the guise of an ugly sister - as he very kindly offered to fix my hair for free. I arrived in my pumpkin carriage (better known as the Northern Line) and strolled down a very busy Long Acre which was jam packed with Christmas shoppers and tourists and found refuge from the madness in Rose Street. A quaint, quiet wee street with a slight Dickensian air to it. The small, independently run salon was a breath of fresh air from the faceless anonymity of the big chain salons I've patronised in the past. It was obvious from the outset that Rick knows about hair and he took a good look at mine and had good chat with me before whipping out the scissors. The result is that I'm now delighted that my hair no longer makes me look like Tina Turner circa 1990 and is very pretty, and I'm ever so pleased. Moreover I feel confident that should I ever have any further hair disasters or even small queries; I know exactly where to go. I will certainly be recommending the Rose & Crown to whomever shall listen and I will definitely be returning whether for a new do, colour, manicure or massage (yes, they do all that in one cosy wee place! Not in the same room, there are different rooms, obviously.) Staunchly recommended for those who find it difficult to trust hairdressers and for any hair catastrophes the personal touch here is hugely reassuring.

My first encounter with Rick's haircutting services was way back when. The salon used to be on…read moreShaftesbury Avenue and called Archive. As an idiot student, I was looking to get my hair dyed a wacky colour. Popped in to the salon to ask advice and Rick took one look at me and said I'd need a better hair cut if I was going to dye it. Got to admire the honesty! From that point on and for the next 10+ years, Rick handled cutting my hair better than anyone else. I have quite curly and awkward hair (as a guy) and Rick managed to cut it in ways that didn't make me look like a complete idiot. This was something that previous hairdressers had somehow failed to accomplish. Even over the course of 10 years, I never felt that Rick got lazy or complacent when cutting my hair. He'd always be willing to discuss different styles as my hair changed over the years. His prices are reasonable, considering the central london location, and Rick himself is a top bloke. If you're looking for a recommendation for a good quality, unpretentious haircut in Central London, then I have no hesitation in recommending Rick and the Rose & Crown salon.