This was the worst haircut experience I've ever had. The person who did my hair was the owner, and…read moreshe completely ignored what I asked for. The result was nothing like what we discussed. When I calmly told her that this was not what I asked for, she became angry, started yelling, and kicked me out of the salon. Her behavior was extremely unprofessional and disrespectful. I'm very disappointed because my hair is ruined, and no customer deserves to be treated this way.

Hannah's Hair Salon is great, beat prices in town, newly renovated so it looks nicer inside than…read morethe pictures. As a male, I pay 17$ for a really good haircut. Hannah has been in the business for 25 years and she knows what she is doing. Highly recommend!

I've followed Angela Smith since I moved back to Auburn in '89. The ladies in this establishment…read moreare so nice and I already knew some of them before Angela started working from there. Like many others who've done the same thing. I have followed Angela wherever she went. The atmosphere in this business (at least on Angela's side), but based on what little I know, on both sides, is "welcoming", 'inviting', .

Was once very pleased with my stylist Susan Kelly Arvelo. But now I cannot believe that she tried…read moreto blame HER mistakes on the product, then on ME personally!!!! I had went to her for a custom color (Rusk POPFX in purple) and went from hair that was to the middle of my back (specifically brought in a picture of the cut I wanted.) And I walked out with a cut that looked NOTHING like the picture whatsoever. I was happy enough with the color application at that point in time, so I was willing to overlook the haircut mishap. Since she had always been a great stylist/colorist in the past, and was able to get the EXACT results that I always asked for. Not the case this time!!!! I waited for almost 4days before washing my hair after I had left the salon. (I am not one who washes my hair very much, especially since I am in a wheelchair. Spending most days at home and not going to be out in the "elements" as to cause damage or collect any other product buildup in/on my hair. Washing it is usually only a 2-3 time per week requirement.) So imagine how shocked I was when I washed it and all along the hairline wherever she had placed "foils", ALL of The Rusk product had washed OUT!!! I contacted her immediately regarding the problem. And her response was that it was the fault of the product. Shortly afterward, she then said that she had spoken with some "color guru" and she tried to blame ME, stating that I was using the wrong shampoo, purple fades away faster than all the other color, on and on and on. (Mind you.... I use ONLY Rusk products AND I do NOT EVER blow dry my hair!!!) So that's taken out of the equation. I nicely tried to remind her of these facts, and she at that point stated she would: get back to me when she had time available and rectify the issue and apply more product. That was the last time I heard anything from Susan Kelly Arvelo! I had hoped that Rusk sold their product online, so I went to their website. Sadly no. But they did have a contact email address. TWO separate representatives from Conair AND Rusk reached out to The Cutting Edge, (and of course Susan Kelly Arvelo was as sweet as sugar!) She told Judy, the Rusk product sales manager, that she was going to promptly call me and setup an appointment with me. A month and half later...... I'm STILL waiting for the appointment/phone call from Susan Kelly Arvelo. Better yet Anyone from The Cutting Edge Salon. It's not as if I was a bad customer. She made MORE than her fair share of $$$ OVER and above the prices she charged me for the color/cut. Furthermore it never took her much time to get through these appointments with me. So I'd say, 20-30% was being a little more than generous with her. Especially since she can't cut hair, no matter how what you ask for, or what picture you show her. Her excuse: "It'll grow out!" So save your money and hassle. STOP shedding tears for lost hair, bad color and terrible stylist as well as HORRIBLE customer service. DO NO go to the Cutting Edge Salon.

Love how Rhonda cuts and colors my hair! She does a fabulous job. Tried several other salons before…read morefinally finding someone who knows how to do low lights on my hair to keep the color the same instead of constantly highlighting where it just kept getting more and more blonde.

I am new to Auburn and am so glad I found this salon. I have blonde, fine hair (which can be easily…read moremessed up). Marlee is very talented and gave me the best haircut I think I have ever had and my color was perfect. I am a mom and appreciate walking out feeling better than when I arrived, she has very fair pricing too! Great salon, great service, great pricing!

I've never been here, however they are not accepting new clients. They were prompt to get back with…read moreme though. I can't wait to find a salon that's taking new clients.

Chunky owner of the salon (blond lady) made fun of my hair while she cut it. Very strange and…read morepassive aggressive.

I had a horrible experience at Salon Jen, they are not truthful and seems like they only care about…read moremoney. Went in to get an overall light brown color on my hair. Immediately after I got off the shampoo bowl I asked the stylist if she was going to tone my hair, as my roots looked orange/red, she said no, to just trust her. After we finished, my hair still looked orange and i told her my concerns and she stated that it would fade. I trusted her, however, I called her back as I couldn't stand looking at my hair. When we spoke, she got very upset talking about something going on in her personal life. I get it, however personal and work should be separated. I told the owner that I did not feel comfortable returning due to the conversation the stylist and I had. I also did not trust anyone at her salon to touch my hair again. I requested that would like my money back instead. Did not happen as she stated they have a no refunds policy , that they had years of experience, and that I was warned about the red orange and gold tones prior to service, which is a lie. I was never advised of this otherwise I would not have gone through with the service. They are not truthful and seems like they only care about your money. I did get a second opinion on my hair and stated that it would not have faded and had to be toned darker, which further confirmed to me that the stylist either did not know what she was doing or simply lied to get me out of there as it was already closing time, or both... Beware, as no one should feel uncomfortable and the way that I currently do after getting my hair done.

Took my daughter here yesterday for a cut and highlights - they did an AWESOME job!! Just…read morebeautiful!! All the ladies were so sweet and helpful getting her in . Definitely will be back!!

The best place in town to get your hair done. Ask for Rebecca. Very professional and courteous…read moreStaff. They can do it all from simple clipper cuts to extensions and coloring. You won't be disappointed.

I was very much disappointed in my hair color it needed correcting charged again for the…read morecorrectionI will never go there again

I have very difficult hair....moved to Auburn and Fatima gave me the best look i've had in 30…read moreyears!

Madison from Platinum canceled my hair and makeup less than 30 minutes prior to my appointment and…read morealso said "I could've left you waiting at the salon and not shown up and then you wouldn't have had a heads up". So unprofessional! Be careful who you hire for your special day.

I got a cut and color from the stylist Maddy a while back and the blend and subtle balayage looked…read moreamazing and have since grown out really well. I've been to other places in the Auburn area but the price and quality really was the best here.