I wish I could give less than a one star review. Received haircut from Morgan who according to the…read morewebsite specializes in cutting men's hair. I don't think she listened to a word I said. Requested back at the top of the collar. It's 2 inches above the collar. I look like I just left boot camp. (By the way I'm 73),No idea what the problem is. Hard of hearing? Wax in her ears? Or just crap for brains. Do NOT schedule with this stylist. You will be disappointed.

I made an appt to remove gel polish, get a regular manicure and a paraffin treatment to alleviate…read morethe drying caused by gel color removal. The appointment was March 18 2026 w Abby, who is an epic artist w polish application. She, unfortunately was on a long vacation when I went in a week ago concerned about the condition my nails were in as a result of the gel removal. I understand that everyone responds differently to any chemical treatment so I have no issue with Abby at all. However, my nails and clear polish applied after the paraffin started bubbling the same afternoon. I gave the benefit of the doubt thinking that it's something I can handle w an emery board and moisturizer. Nope nope nope. 3 weeks later my nails were shredding as soon as they breached the nail bed- they are weak, splitting painfully into the nail bed, keep shredding and need constant filing, clipping, etc. when I went in to ask how I could fix the issue, I was passed around to 3 people- none of whom were nail techs. They refunded $19-a random amount and not close to half of the cost. I was told by Madison in management that this is normal - and to use a product called Nail Envy. A week later, 34 days after the original appointment, my nails are still shredding and splitting. It is like acid was applied. The result is that I will not be able to get a manicure until the nails completely grow out - MONTHS from now. I know if Abby would have been present, she would have had better advice and would have repaired the nails to the best of her ability. Result - I spent $ for a manicure w paraffin so didn't cut corners, and will have hideous painful nails until they grow out. I'm upset that a nail tech wasn't available to advise, I was told I'd be called in a couple of days to see how things were and to get an informed answer, which didn't happen. I bought the Nail Envy strengthener and their cuticle oil as recommended by Grok(!). $36. I have had nothing but great experiences w Impressions until this debacle. I don't know what to do - management is inadequate for problem solving.

Took Ma to get her hair trimmed for the first time since COVID19. Staff were very friendly and…read morepatient and Ma was all smiles after. We'll be back!

I went in with a rather unusual request, burgundy and gold highlights on my black hair…read more Justine did an amazing job after consulting with Lisa, the color came out perfect, it's exactly what I wanted and I'm super happy with the results. I'll be going back in a couple of weeks for a touch up - very happy customer!

I am so very glad I found this place! Amy is excellent -…read morereasonable prices as well. Unpretentious, clean, friendly place. With women with their egos in check!

I very much appreciated being able to get in quickly - within a day of my initial search. No one…read moreacknowledged me when I walked in. I had to go look for someone to let them know I was there. My stylist - whose name I don't recall was nice enough. I heard about her previous client on and off throughout my appt and I thought that was very awkward. Her technique in doing my hair was a bit odd compared to previous stylists but overall my cut turned out fine. I think I will keep looking though. Just had an odd vibe with this place.

I visited this salon for the first time today for a gel manicure and pedicure…read more I was warmly greeted by nail tech Kristine . Before the pedicure, she asked if there were any concerns or anything she needed to know about my feet. She explained every step and was very pleasant. She took her time and is very thorough and you can tell she is very knowledgeable and keeps current. During the manicure, I noticed I had smudged my toe . She was so nice and fixed it for me before I left. My nails look great. I liked the atmosphere of the salon and that the pedi station was in the back. Everything seemed very clean as well. It was what I have been looking for.

Don't go here for hair coloring services- their pricing is not transparent, and you will be…read moreovercharged if you have long hair or want anything beyond simple root touch-ups or single color. I was charged almost $500 for a bad haircut and a hair color job I didn't ask for or want, after specifying what I did want. I don't see how that price reflected the "free haircut" at all. I went here after talking on the phone and texting with Denielle about what I wanted, including pics of my current hair color and length. I was told I'd get a "free haircut" with color. I specified I wanted bayalage over my current color, and to blend out my roots, and sent pics of what I wanted. After spending 4 hours in the chair, the color I got was a brown with warm blonde highlights and was okay, but not what I wanted. During the process Denielle made it clear that she's not comfortable doing anything outside the natural color range, and what I wanted (strawberry brunette) was apparently too outside her comfort zone. She teased my hair during the coloring, and I have fine hair, so she spent a lot of time yanking out all the tangles out afterwards, which was painful and avoidable, not to mention DAMAGING to my hair. I've been told by other colorists that teasing hair during color treatment is big no-no. She put in a LOT of blonde highlights which was the opposite of what I was looking for, including in the under layer which was just weird. I had asked for bayalage, not highlights. I've had some great stylists, and I know the difference. I've had vivids and bayalage with multiple colors and have NEVER spent that much on a single hair coloring session. The haircut took over an hour, and when I got home I noticed that one side was noticeably longer than the other, and the "face framing layers" I'd asked for were just a single choppy layer on one side of my face. I had to get the cut fixed at another salon the next day, it was that bad. The worst part, other than being so horrifically over-charged, was having to listen to Denielle trash-talk her boss (the salon owner) and complain the whole time. 4 hours of negativity. Honestly I should've complained before I left but I just wanted to get out of there after being there for 4 hours. See pics below for reference. I took that pic in the salon immediately after I was done- you can see how uneven the haircut is.

Cheanne and all of Honeycomb are amazing! I get compliments on my hair almost every day!read more

Melody is the best! Styled my hair for a wedding I attended. Loved it. Great space and vibe.read more

You won't be disappointed at Roots Salon. They are pricey but you get what you pay for. Many…read morepeople have complimented my hair cut and want to know where I go. ROOTS SALON 100%

Unfortunately, the salon has gone completely downhill. My daughter and I have always had good…read moreexperiences here, but our recent experience was terrible. We had to wait more than 20 minutes before anyone greeted us and when they did, they were extremely rude. The last time we were there, I spun a wheel and got a free eyebrow wax. I asked if I could use that. They laughed at me and I couldn't. That was fine. Then my daughter got highlights. I picked her up almost 3 hours later and her hair looked the exact same. ($265) I contacted the salon the next day to ask what we could do about it and I did not hear back. I reached out to them three more times and never heard back again. Very disappointing! I don't know if they have new owners or the customer service just sucks.

I've been there a few times and love it annmarieis my gal she knows my hair ,but than she also has…read morevery long hair. Just had trim and shape spot on . It's very relaxing did not feel weird like I have in some other places in the past.

Stay away They suck and are totally unprofessional…read moreThe girls at the front are playing around and having things done, sitting in chairs with bleach on checking you in. $70 hair cut here is a joke THEY DONT CARE

Love love coming here!! Nice and friendly staff. My hairdresser Lorena she is always on point with…read moreeverything color, cut and style! The seating are is cozy and comfortable. Decorative with a good sense of style. Products available for purchase making it one stop shop for your convenience.

I am EXTREMELY particular about my color. After moving to the area I struggled finding a…read morehairdresser that was able to produce a true platinum blonde. Three salons later I found Brittany. She definitely had her work cut out for her. Brit is AMAZING! She is so patient and talented. The girls have done an excellent job on the salon, it's very stylish and relaxing! HIGHLY RECOMMENDED.