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    Shear Delight

    5.0 (1 review)

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    15 years ago

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    Ultimate Health & Body Works - Spray Tanning Services, Ear Candling in Harrisburg, PA

    Ultimate Health & Body Works

    4.0(1 review)
    11.9 mi

    This review is a long time in the making…read more My husband purchaced a 1 hour massage gift certificate for me as a Christmas gift. My first appointment at this location to try to use my gift was March 29th. The massage I received was subpar and had multiple customer service flaws in the treatment provided by a female massage therapist who claimed over 10 years of experience. There were definitely areas that could be improved upon, and some of the customer service issues or ones that could cause trouble for this small business in the future. The next day I called and spoke to the owner, Kathy. She listened carefully, apologized, and scheduled me to see another therapist two weeks later. The day before that rescheduled appointment in April, owner Kathy called, my appointment was canceled due to the replacement therapist being unable to find a babysitter. I was then given a third appointment date and time, May 2 at 5pm with Jess. I showed up at 4:50 p.m. on May 2nd only to see a sign on the door stating that the therapists were doing a massage until 5:10 p.m. I was pretty sure that meant my 5 p.m. appointment had been missed, and I was correct. I guess it was not entered into the system. Kathy came out to the waiting area at 5:20 and realized her mistake, and Kathy gave me a massage starting at 5:30. The massage from Kathy was fantastic. She was attentive to pressure points and areas of pain, was professional and communicative but allowed talk to stop when I got quiet. I was pain free for the first time in a VERY long time, after Kathy worked on my back and neck. Due to all of the frustration and confusion, Kathy had me come back again on May 16th so I could finally meet with Jess for a massage. I showed up May 16 with a terrible sinus infection and headache. Jess was fantastic about it. She used peppermint oil and various essential oils with her massage lotion and worked on my forehead and cheeks in order to try to relieve some of the pain and pressure. I paid to have her add an additional 30 minutes to my one hour massage. It was a fantastic choice. Between Kathy and Jess, their skills made up for the frustration of poor first experience and schedule changes. I would happily schedule an appointment at Ultimate Health again, especially with Jess. Just call to confirm the day before!

    From the owner: At Ultimate Health & Body Works, we enjoy helping you relax and relieving problems of tension…read moreareas. All our expert staff members are committed to offering you the best services, and we do so at reasonable prices to fit every budget. Call us today for more information!

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    Ultimate Health & Body Works - Man Getting Massage, Facelift Massage in Harrisburg, PA

    Man Getting Massage, Facelift Massage in Harrisburg, PA

    Ultimate Health & Body Works

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    Shear Delight - tanning - Updated May 2026

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