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Shawn Franklin, MD

4.3 (11 reviews)
Open • 9:00 am - 5:00 pm

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Ask the Community - Shawn Franklin, MD

Review Highlights - Shawn Franklin, MD

“Dr Franklin kept me informed, answered all my questions and took the time necessary to treat me without rushing.”

Mentioned in 9 reviews

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Kaiser Permanente Santa Rosa Medical Offices

Kaiser Permanente Santa Rosa Medical Offices

2.4(19 reviews)
1.7 km

Been here several times for physical therapy and would easily rank it a middle of the road…read moreexperience. While some of the physicians are pure gems, others not so much. I feel like that is typical though for many hospitals and this location is not of an exception. I will say it is always clean, ample room, and friendly staff, which is a huge plus. Again, it is really the hit or miss care that left me giving it a 3 out of 5 for the several times I have visited. Hopefully they can strive to hire better staff in the future!

Let me be clear: no American should ever endure four days with a displaced, grinding bone fracture…read moredue to initial surgical errors, nor should they suffer under a broken system that prioritizes corporate profits over basic human dignity. It is simply unacceptable. While the frontline heroes on 4North--particularly Nurse Sam, Marlene, Dave from palliative care, and the hospital musicians--demonstrate the absolute best of compassionate care, their extraordinary dedication cannot mask the systemic failures at Kaiser Santa Rosa. Here's the truth: management has squeezed primary care providers with impossible patient loads, starving them of the time and resources required to deliver quality care. Behind the slick advertising and temporary shows put on for Magnet accreditation lies an organization that overworks its staff, mistreats disabled employees, and creates a culture of fear. When dedicated workers speak up about mismanagement, they are silenced, targeted, or fired--even during the holidays--while bad actors in leadership are quietly protected with comfortable retirements. The frontline staff at Kaiser Santa Rosa are trying to do right by their patients, but leadership has lost its way. We must hold these healthcare executives accountable, end the greed, and rebuild a system that honors both the dedicated workers on the floor and the patients who put their lives in their hands.

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Kaiser Permanente Santa Rosa Medical Offices - Funny seeing myself still on the wall

Funny seeing myself still on the wall

Kaiser Permanente Santa Rosa Medical Offices
Kaiser Permanente Santa Rosa Medical Offices - 1st surgery-humerus not included

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1st surgery-humerus not included

Santa Rosa Community Health - Vista Campus

Santa Rosa Community Health - Vista Campus

2.4(54 reviews)
2.0 km

I had a really wonderful experience at Santa Rosa Community Health's Vista Clinic and I truly…read morerecommend them to anyone who may be struggling to access affordable healthcare. After turning 26, I lost my health insurance, and navigating the healthcare system without coverage has been really difficult. I was even denied Medi-Cal, so finding affordable medical care felt overwhelming. Thankfully, the staff here worked with me using a sliding-scale payment system. My visit was only $25, and my medication was just $10. I can't express how much that meant to me. I didn't have a traditional appointment. I was given a standby appointment, and although I had to wait, my vitals were taken in less than an hour, and I was able to see the doctor a little over an hour after arriving. When I first got there, there wasn't anyone at the front desk to check me in, which was a little confusing, but once I checked in, the staff provided me with a helpful information packet and lots of useful resources. I was born and raised going to Kaiser, so going somewhere different initially made me feel uncomfortable. However, everyone was so kind, welcoming, and respectful. My doctor was knowledgeable, thorough, and made me feel like I was in good hands. Healthcare can be stressful enough without having to worry about whether you can afford to be seen. I'm genuinely grateful that this clinic worked with me and made getting the care and medication I needed possible. You may have to wait a little, especially with a standby appointment, but for the affordable pricing, kindness of the staff, and overall quality of care, my experience was absolutely worth it. I highly recommend Santa Rosa Community Health's Vista Clinic to anyone looking for accessible and affordable healthcare. One more thing I thought was really special was that they had a little farmers market set up inside the clinic where you could get free fresh fruits and vegetables! I thought that was such a wonderful touch. It really showed me that they care about the community and want to support people beyond just their medical needs. It's not every day you come across a healthcare facility that offers resources like that, and I genuinely appreciated it. You can really tell they care about helping people who need it most.

Waiting almost 2 hours for blood test. When i comes they said just 1 waiting list . Now they said…read morethey have 2 list standing appointments and schedules appointments and i sign on schedule appointments. Blame patient because you not explaining how it works?

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Santa Rosa Community Health - Vista Campus - Not my blood yet it was left on the counter in my room :/ Gross gross gross and unhealthy

Not my blood yet it was left on the counter in my room :/ Gross gross gross and unhealthy

Santa Rosa Community Health - Vista Campus - The vista family practice pharmacy is the slowest pharmacy I ever been to in my life what ever you do avoid it at all costs

The vista family practice pharmacy is the slowest pharmacy I ever been to in my life what ever you do avoid it at all costs

Santa Rosa Community Health - Vista Campus - Receptionist that work here are so fucking rude and disrespectful vista needs to do a better job on who they hire.

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Receptionist that work here are so fucking rude and disrespectful vista needs to do a better job on who they hire.

Shawn Franklin, MD - urgent_care - Updated October 2026

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