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    Shaw Jenny MD

    5.0 (1 review)

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    12 years ago

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    iHealthMD

    iHealthMD

    2.3(13 reviews)
    0.3 kmCentral Lonsdale

    Absolutely by far the WORST medical practice in North Vancouver. They churn patients out for profit…read morerather than caring for their well-being. The support staff and management are completely incompetent - your referral will get dropped, guaranteed. The worst part? Since they completely overbook their doctors in order to maximize revenue, doctors are ALWAYS running late. And by late I mean you will be seen 1-1.5 hours after your scheduled appointment time. Appalling.

    iHealth is the worst doctors office I have ever attended. On more than 3 occasions I have felt my…read morehealth concerns were being disregarded or that I was being put directly at risk due to the actions of the staff here. They either don't care, or are simply too incompetent to keep up with the requirements of care for their patients. I've been refused service, falsely charged $, disrespected and belittled. All this after hour long wait times to talk to a doctor for 5 minutes. I had booked an appointment to have an IUD inserted but the Pharmacy needed to know which kind, which the prescription didn't specify. The pharmacy and I called repeatedly with no answer and they didn't return calls. When I finally got through to them they said they wouldn't do the procedure because they hadn't sterilised their equipment (This appointment was booked more than a month in advance and there is only a small window to do it each month) After an incredibly stressful day of contacting them back and forth they decided they COULD in fact do it and had me in to the office. For her part Dr. Fatyeva (not my regular GP at the office) was kind and tried to reduce some of my concerns. Unfortunately she also placed it incorrectly. meaning I needed to go through the whole process again. I had to have a scan done to verify placement, which I never heard back about. The next time I heard from this office was to inform me that I owed them $45 for missing an appointment. One that I never booked and was not informed of. They had simply gotten my results and booked an appointment without ever consulting me. When I called to say as much they said I had to be aware of it because they would have told me (they didn't) and I could either come in to pay the bill or send them a cheque. OH and guess what. AGAIN they couldn't do it anyways because they didn't set up their office correctly. I've found a new Dr and within hours of receiving my test results from this ridiculous operation they've already called to talk about MULTIPLE things these idiots missed. They don't care about you and just want your money. STAY AWAY.

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    iHealthMD
    iHealthMD

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    McLeod Heather MD

    McLeod Heather MD

    1.0(2 reviews)
    0.4 kmCentral Lonsdale

    Always late. Very cold/rude. Archaic medical beliefs/practices around feeding infants. Late for my…read moredelivery and pressured me into trying a forceps delivery after 25 hours of labour (3 hours of pushing). My daughter got stuck and almost died. Fortunately my daughter is healthy now! We went with a midwife for our second daughter after such a traumatic experience and all of the above. We also chose to see clinic doctors due to her rudeness and 1.5+ wait times.She dropped us as patients so that she could make money off of new. patients who will visit more frequently. Hoping to find a kind doctor who legitimately cares about humans and not $$$

    I had my family doctor refer me here since there were a lot of good reviews, my first appointment…read morewent really with with Dr.Pharo before she ended up having her own baby. I was really confident that this was going to be the case for the rest of my pregnancy. However it was not as I was not told that it was going to be a physical exam or that my husband could not attend prior to the appointment. The wait was over an hour for him to be told he could not participate in the appointment but could come at the end instead. This was a major inconvenience because we had both left work early in order to attend this appointment. While Dr.McLeod is very nice I was very uncomfortable with my appointment because she was rushing through everything and so a lot of my questions were not answered which made me very disappointed. I am sure a lot of people may be having a better experience and that is great, however I decided to cut ties before getting too far along in my pregnancy. Also the receptionists really should stop talking about patients while they are at the front because to me that was the first thing to make me feel uncomfortable.

    Copeman Healthcare Centre - Dr. Debbie Salzman explains a patients health assessment to her

    Copeman Healthcare Centre

    3.0(1 review)
    0.1 kmCentral Lonsdale

    If you can't stand walk in clinics or waiting to see your doctor this is the place for you. There…read moreare a lot of perks for paying for a private health care service. 1. You can get your doc on the phone or email quicker than what is typical of the msp 2. These health care providers spend way more time with you 3. Same day appointments and they are usually on time 4. Need a prescription fast? No problem here. Plus they have the lab to do your bloodwork etc if you need. 5. You don't have to wait in a common room with riffraff. The lobby area is nice, quiet and serene. There are snacks and filtered water for you. Things aren't perfect though.... In my experience some of the health care providers can have a poor bedside manner, or might not be the right fit or they might not be as smart as you are...but then again they do have the experience. And, imo it's not as "proactive" a health care service as they claim. Questions like, why would a physician want to work at Copeman conjurs up thoughts of social/status climbing and the shallow like. But, I think most docs become docs for the $$$ and status anyway. Finding a physician anywhere in North America who is actually interested in medicine is like winning the lottery. In the end, you're paying for convenience and extra time with your doc. That's good enough for me.

    From the owner: The Copeman Healthcare Centre is a premium private primary care medical clinic that offers a…read morecomplete team of health professionals: family doctors, psychologists, neuropsychologists, family health nurses, nurse practitioners, kinesiologists, registered dietitians, physiotherapists, registered massage therapists and more. Whether you require immediate medical attention, or support & guidance for a prevention-focused lifestyle, we have the staff and resources for all of your health care needs.

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    Copeman Healthcare Centre - Nurses and doctors collaborate on clinic operations and patient care plans

    Nurses and doctors collaborate on clinic operations and patient care plans

    Copeman Healthcare Centre - Front desk at Copeman Healthcare on Clyde Avenue

    Front desk at Copeman Healthcare on Clyde Avenue

    Copeman Healthcare Centre - The team at Copeman West Vancouver gets together to discuss patient care and find new ways to delight clients

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    The team at Copeman West Vancouver gets together to discuss patient care and find new ways to delight clients

    Jolene Kennett BSc, ND

    Jolene Kennett BSc, ND

    5.0(2 reviews)
    1.1 kmLower Lonsdale

    I have been a patient of Dr. Kennett's for quite a few years now and I highly recommend her to…read moreanyone requiring a naturopath. This past week, my iud had been somewhat dislodged and I was experiencing contractions so I had to see someone to get this figured out. I was going to try going to a nearby medical clinic, as it was Saturday, but realized most doctors at clinics wouldn't want to investigate my situation as I'm on my period, and most probably wouldn't even have the experience or know-how to be able to help me at all. So I made an appointment with Dr. Kennett, who I know and trust and who has experience with this sort of thing and she was amazing at making me feel better and in the end, by removing my iud. I would highly recommend her for this type or any other type of visit. She is efficient, knowledgeable, experienced and wonderful to have as your dr.

    I have visited Jolene on multiple occasions over the past few years, for a variety of issues…read morespanning anxiety, skin issues, nutrition, women's health (I will never go to anyone else for a pap smear as long as she is doing them!) and more. I keep coming back as a loyal patient because Jolene's approach is the ultimate balance of professionalism, compassion and an enthusiasm for her work, as well as deep knowledge. She is a walking encyclopedia, and she conveys her wisdom and intellect through the lens of someone who really, truly cares and exhibits great passion for what she does. She has changed the way I see my health, and I will continue to see her because I enjoy her insight and her energy so much. I have learned a great deal from this amazing woman. She is unabashedly honest but always respectful, humble, and non-judgemental. For breast exams and pap smears, no one comes close. I have major body image issues and Jolene is always efficient and professional while at the same time going out of her way to put her patients at ease. I cannot recommend her enough- my perspective on life and my body, and my health in general has changed drastically for the better since I met her. Jolene is a rare gem- a doctor who stands in a realm all her own.

    BeWell Medical Clinic

    BeWell Medical Clinic

    3.0(2 reviews)
    0.1 kmCentral Lonsdale

    THIS IS A REVIEW FOR DR. AMINI ONLY I was a patient of Dr…read more Amini's for several years, but was recently informed that I had been removed from his practice because I had not been seen in-person for over six years. I am 49, healthy, active, and had no ongoing medical issues that required regular appointments. During the COVID period especially, patients were encouraged to use walk-in clinics and telehealth for non-urgent issues, which I did. Those visits should have been forwarded to my family doctor's office as part of my medical record. When I recently called to book mid-life preventative checkups and bloodwork, I was told I was no longer a patient. I had never been notified that I was at risk of being removed. I was surprised and frustrated, and in that moment I did mention that I might leave a negative review. That was said out of shock, but it doesn't change the underlying issue: being healthy and not needing frequent appointments resulted in losing my family doctor. I understand family doctors are in high demand, but it's disappointing to learn that maintaining good health and not using unnecessary appointments can be grounds for dismissal, especially when approaching an age where preventative care becomes more important. Continuity of care matters, and that was not supported here.

    I have to express my gratitude to the whole team of BeWell clinic, especially to Dr. Baradaran and…read moreDr. Amini who helped me to relief my excruciating pain in the lower back area. Their compassion and care for their patients is genuine. The new technics they use (K-Laser and TPI injections) are truly helping, but without doctors' patience, attention to detail and truly listening to my needs it would not work out. The whole team is amazing, including all medical staff working in the front. Great team work! I will recommend this place to all people I know. THANK YOU VERY MUCH!!!

    Shaw Jenny MD - familydr - Updated May 2026

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