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    Jolene Kennett BSc, ND

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    9 years ago

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    10 years ago

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    Lonsdale Naturopathic Clinic - Logo

    Lonsdale Naturopathic Clinic

    3.8(4 reviews)
    1.0 kmCentral Lonsdale

    Firstly, i need to express that I entered this office with zero expectations. I knew nothing about…read morenaturopathic "medicine" but approached it with a truly open mind. After a brief description of the symptoms I've been experiencing, i was "treated" by Dr. Gurinder Dayal. A well dressed man with a pleasant demeanor. When the initial exam was done and we began "treatment", I immediately realized what I was experiencing was total nonsense. He had me hold my arm completely straight out to my side and asked me to resist his attempt to push it down. Anyone with a shoulder knows this is it's weakest position, hence why we don't carry or pick anything up in this position. He proceeded to very gently push my arm downward in a way I could easily resist while he lightly checked numerous "pressure points" with his free hand. Apparently he found a weakness at one point because he was able to shove my arm down to my waist. This was done using 10 times the force he had applied previously. It was blatantly obvious. He then proceeded to tell me he was going to fix that weakness asking me to lay down. He places his fingers on my sternum (which must be connected to my shoulder somehow) and abruptly dragged them down to my belly button twice, saying "yup, I got it." After sitting me up and retesting my shoulders strength by applying the same weak pressure he had initially, he proudly proclaimed he had fixed the problem. At that point I was absolutely stunned by what I was witnessing. Unfortunately the real shocker would be how much this 15 min visit would end up costing me. He ended our session by selling me a bottle of overpriced liquid calcium magnesium that can be purchased over the counter at any drug store and suggested I come back for a follow up within the next month. My visit cost $225! The symptoms I was having investigated were diarrhea, weight loss and headaches. If anyone reading this believes they can justify what a naturopathic doctor does please message me ASAP. I have something to sell you that will completely change your life! I keep it stored in a hot pile behind the barn. There's a very good reason why there is no wait to see these people. It's the very same reason medical insurance wants nothing to do with them. This industry survives on naivety and I regretfully admit I've contributed.

    I've been coming to this clinic for several years. Dr Dayal is informative and tries to understand…read moreyour needs holistically. Ive always left feeling I've had great service. They use non traditional methods, using energy testing a lot. I've come for stress related symptoms, gastrointestinal issues and just issues with energy levels. About half the time I don't need any suppliments, sometimes it's a diet change or like addition of turmeric or cinnamon, or a cleanse. I've always had great results and will continue to come here with my family. I've recommended several people to this clinic who also continue to come back to this naturopath.

    Cross Roads Naturopath - Dr. Brown

    Cross Roads Naturopath

    4.2(19 reviews)
    6.0 kmFairview Slopes

    Great Naturopath clinic! I've been seeing Dr Brittany Tapp for the past several months, and she's…read morebeen wonderful. She's helped me with some health issues, due to vitamin deficiencies that my regular doctor never even considered. She's also given me lots of suggestions for dietary changes and supplements that would be beneficial. To top it off shes extremely nice and made me feel comfortable, which is important to me. Highly recommended!

    This was my worst blood draw experience in 37 years. I've never had issues with needles or blood…read moredraws, but Rida Wang (ND) was remarkably inept compared to even the most mediocre phlebotomists and nurses I've encountered in the past. I thought it was weird that a naturopath was doing a blood draw, but figured she must know what she's doing if she's confident enough to offer it as a service and had a student shadowing her. Boy was I wrong. She took an unnecessarily large needle, dug and twisted it in my right arm every which way and somehow still failed to locate a vein while causing intense pain. I literally had to yell, "STOP!" She then switched over to my left arm and eventually managed to draw 2 tubes of blood, but not without significant discomfort. The veins in both of my arms ended up feeling like they were on fire and were heavily bruised. This was also the first blood draw where I've had someone take a pen to mark the corners of my vein so that she wouldn't "miss with the needle". After I complained about them on Google, Rida Wang sent a formal document to me saying that neither she nor her student noticed my discomfort, which I vigorously dispute. Are you telling me with your "20 years of experience", you can't even tell when a patient yells stop, that they're in pain? A true professional would have explained upfront that they weren't that experienced and either offered an alternative or asked if I'd be okay with them practicing on me. However, Rida Wang claims that she's a seasoned professional who has "over 200" blood draws under her belt. This really only made the matter worse because if she's done this over 200 times, then there's even less of an excuse to have missed the mark so terribly. The only solution they offered me was a complimentary 15 minute session with Rida Wang for the bruising -- but why would I want that from a person who couldn't even do a basic blood draw? The damage has already been done. How would a consultation help with anything? Finally, I have reason to believe they're withholding results for the blood test. It's been a month, and instead of simply delivering on the product I already paid over $600 for, they requested that I either sign a waiver or book an appointment with my original naturopath, Jean Wong. As my complaint is not about her, I informed the receptionist that I had no issues booking an appointment to get my results from her. They did not provide a clear response and instead said they were following up with the doctor for next steps. This seems like unprofessional and vindictive behaviour. Don't walk away from this place. RUN. I suffered at their hands and not only did I not receive an apology, I got a wall of deflection and gaslighting, completely devoid of empathy or accountability. Patient care is clearly not their priority here.

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    Jolene Kennett BSc, ND - naturopathic - Updated May 2026

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