I give Sharper Image Landscapes an enthusiastic FIVE STARS. Firstly, because they came highly recommended by ArborCare, a local arborist firm that has been treating trees on my property for 2 years. And secondly--and most important--Sharper Image ACTUALLY care about customers being happy with their services. I hired Sharper Image to dig up 4 trees which despite ArborCare services were in decline due to very poor soil and drainage conditions. The trees were dug up, to enlarge holes and berm them higher so that roots sat above wet spots and had more and better quality soil in which to expand. About a week following this service, the Delmarva area was hit with heavy rain. When the rain subsided, 3 of the 4 trees were fine, but one had sunk down to its original grade, likely because the soils had not been adequately compacted prior to backfilling. I took photos of all 4 trees and sent them to Sharper Image with a request they remedy the situation without any additional cost to me. To my very pleasant surprise co-owner, Keith, said: "No problem. I'll send the guys back out to fix it." And he did. No fuss. No haggling. Just doing the right thing. The workers came back, dug up that tree again, added more soil, used a hand tamping tool to compact soil before replanting the tree. I could not have asked for more. So.... if any homeowners out there have need for similar service, then Sharper Image is your firm. With Sharper Image "customer satisfaction" isn't just a catchy marketing slogan. They actually mean it! read more