Where to start!!!! I hope you find a heart one day. My cousin was in the Madill OK. tornado last week. He worked at the manufacturing company and was about to leave work in his truck when the tornado hit. He was thrown 5200 ft plus landed face down in the ditch. Broke, Cut up and unconscious . He was air lifted to Dallas hospital in critical but stable condition. I visited the site a few days later to look for his cell phone and wallet. But I found a pair of jeans his mom had just bought him all torn and tattered with the tags still on them. I gathered up some of his stuff along with these jeans. I suggested that she try to swap them out. I was for sure the store would be nice enough and so glad that he survived to swap them. But to my surprise they said No... Really this is how a small town treats their loyal customers. She shops there a lot for they always have his size. I just can not say how upset I am that you could not find the kindness in your heart to accommodate this. Where is the customer service for a small town. I hope all reads this and thinks twice before shopping there. Being an elite yelper I always yelp good or bad.... and this has to be the worst. read more