The salon was through the pizza shop, up the stairs. We were…read morein Playa de Carmen for the day and Enzo was able to make time to cut my hair. He is gentle, great attention to detail and good conversationalist. When he says he's only taking a quarter inch in length, he cuts precisely only that. I enjoyed my time here and will need to take a plane back to Mexico for my next hair cut because it's not easy finding someone to trust your hair with. Gracias, Enzo!

I desperately needed my roots touched up while in PDC on vacation and just found Enzo by chance…read moreonline. He responded to all my FB messages quickly - using google translate, I presume, and communication was easy. Enzo's place is above a little pizza shop - it is a basic, no -frills place, just him. I like simplicity so this was just fine for me. Enzo is friendly, personable and I could listen to him speak Italian all day - while his English is not fluent, I could listen to him speak English with his strong Italian accent all day long!! The most beautiful language and the most beautiful accent ever anywhere. Between Italian, Spanish and English we had no problems communicating. Enzo was more affordable than a couple other places I contacted and I am very happy with the results! He comes from an entire family of hair stylists and barbers so I felt I was in very good hands. Grazie mille, Enzo!

Of the few I walked past in Playa del Carmen this Barbershop looked the most legit. Unlike other…read moreplaces, they had their prices clearly listed on a sign, so you knew upfront what you'd be charged. This Barber shop was bigger and much cleaner than others I'd seen a few blocks away, plus they had AC. All the barbers looked like they knew what they were doing. They use precision and pay attention to all of the details to ensure you look good when you leave. I walked out of there looking sharp and a very happy customer. If you're in the area and want a great haircut, I'd definitely recommend you check them out. Incredible value for the price. Honorable mentions that makes this place standout compared to the others in the area. 1. Staffs do speak a little English and they use translator app which is very helpful to communicate. 2. They have various haircuts on the wall that you can point to if it matches the style you want. 3. The area is clean, updated and well maintained. 4. Conveniently located right across the super market (MEGA store). 5. All of the barbers are friendly and polite. 6. The waiting area is nice with a big comfy couch. 7. Two big flat screens for entertainment with surround sound.

I went there for a face and head shave, hoping for a traditional barber shave -- hot towel wrap,…read morereal shaving foam, the whole deal. Instead the barber used some kind of gel immediately before shaving the segment with a straight razor. Since it was basically a dry shave, it wasn't a particularly close shave. If you go here, there are nine or ten barbers within one block's distance the you can check out instead.

I'm fairly risk-averse when it comes to choosing a hair stylist. I have my stylist in chicago for…read morethe last 5 years and she is the only one who understands my hair. I'm writing this review because of the impeccable job and older Mexican man did for me on Jan 1 2017. For a little over 100 pesos, I got an excellent haircut. My cut was so good that my cousin who didn't need a haircut at all decided to get one as well. In order to outdo him and pay homage to the great hair cut establishment this is, I decided to create a Yelp business. The telephone number listed goes to what is presumably his wife. They don't speak English but we were able to understand each other even though I don't speak Spanish. If you are in town and searching for a men's hair cut, try this guy. You won't regret it.

The Cenote Spa a was a really nice experience. The design is inspired by a cenote, with natural…read morelight and water features, and it creates a calm atmosphere as soon as you walk in. The service was very good, the staff were professional, friendly, and explained everything clearly. I booked a treatment and it was done with care, which made it easy to relax. Afterward, I spent time enjoying the pools and sauna. The whole space was clean, well kept, and not too crowded. Overall, the Cenote Spa has good service, a beautiful design, and a quiet atmosphere that makes it worth visiting in Playa del Carmen.

I had an amazing massage here. The facility and the rooms are so zen. They also have really good…read moreamenities - hot/cold plunge, sauna, steam room, cenote pool, lap pool, and lots of different spots to relax.

Rodrigo at Estilo is quite simply an angel. I'm one of those grumpy old ladies that hates to go to…read morethe salon, but Rodrigo was so engaging and really took his time to fix my horrid haircut, until I looked quite lovely. Not only that, but by the time it was finished, I was about to drift off to sleep. I can see why he is so famous for doing weddings, because his demeanor is very calming. In fact, I was so calm when he finished my hair that I tipped him the wrong amount, because I was half asleep. You must go see him when you are in Playa del Carmen (but unlike me, tip him properly!) He completely transformed my dry, overtexturized, messed up hair into a sleek stylish bob. He was very attentive to not get it too short and only cut what needed to be cut, listening to exactly what I wanted. He is bilingual, English and Spanish and I was so lucky to find him.

I had the best experience when I went to the spa. So originally I wanted to try the Temezcal detox…read morebut was worried I wouldnt make it back in time cause we wanted to visit the chichen itza. So the manager said I could use the credit I paid for another service but the only things that were the same price were manis and pedis that I didn't need. I told her I didn't really want to pay more than what I already did, so she comped the 15 dollars extra for me to get a 30 min massage. The facility itself is clean, beautiful and peaceful. The women were very helpful and friendly. The woman who did my massage felt like she had 5 hands! It was amazing! They also ask if you'd like to shower before or after your massage and give you the option. I had just showered so I didn't use them. They give you a locker with a towel, robe and slippers so your belongings are secure. After my massage I noticed in the locker area that they had a sauna so I asked how much it would be to come back later and use it. The woman (looked like the manager) said that it is complimentary since I bought a service but normally would be 25 dollars to use alone. I thought that was a nice add on and they let me come.back to use it. I had to sweat out my alcohol to try and cure my hangover lol. But I recommend the massage and sauna, they were awesome.

I came by this resort on a walk and was looking for a nice and clean spa with amenities where I can…read moreget a massage. I struck gold ! The spa is clean and luxurious. The spa attendants are very friendly . My husband and I wanted to use the steam room and sauna together prior to our treatment but the men and women's locker area are separate . They let us go into one side together since no one else was at the spa at that moment and were able to accommodate our request. They also had a special for $135 US dollars you can get a 50 minute deep tissue or Swedish massage and an additional facial, body scrub, or back reflexology massage . I got the Swedish massage and facial. I loved the fruity scents of the oils and products they used for my treatment. Amazing !!!!

If you are considering getting a massage while you are visiting we highly recommend the Los…read moreColibríes Mayan Jungle Spa. It is such a beautiful atmosphere and everyone makes you feel welcome from beginning to end. We were apprehensive about going topless at first but the massage therapists all make sure you are covered when you need to be and never make you feel self conscious at all. The clay does have a sulfur smell to it but that goes away within 5 minutes or less. They rinse the clay off with cold water but right after being rinsed you are put into a warm/hot bath where you get a neck, shoulder and back massage. After you get out of the bath they have you get onto the massage table where you get a massage that is to the pressure of your liking. I had medium pressure and my wife had hard pressure. After the massage they lead you to the entry where you enjoy fresh fruit and tea. This experience is something you will never forget and well worth the money.

We got the 2 1/2 hour treatment. It was very relaxing. You can see other naked visitors in the tubs…read moreso I would not go fully nude. The mud treatment was nice. Getting it rinsed off was kind of miserable because the water was so cold. The hot bath was nice but we started to get overheated after about 10 minutes. I think my massage lady kept falling asleep. Regardless, it was definitely worth the price. They sent a taxi for us and he waited while we were getting our services.

What a wonderful trip. If you're booking the men's facial make sure to ask for Daniel... he's a…read moregenius.

This is a 5-star resort in a secluded jungle location with private access to a beautiful beach…read more The good: The rooms are beautiful with lots of privacy in a jungle setting. The service is top-class. Lots of staff always available at your service The beach-side pools are awesome. Plenty of drink options at the bar The food at the Mistura is fine-dining at its best. Expensive, but food full of flavor. Try the Ceviche The bad: Breakfast not included. They do provide coffee/pastries but for the room price, doesn't cut it The beach is not "swimmable" - lots of sea weeds. High winds and waves as well Not much activities to do in the resort other than lazing around in the beautiful setting. Prefect for honeymooners I'd guess but not for family with kids Anything you order gets pretty expensive.

First I want to say that this review is long overdue and I apologize to all the wonderful people…read morewho work at the Cozumel Palace for the delay. This is a very lengthy review, but I try to cover ad much as possible about my exceptional experiences. My family and I have gone there twice in one year, because we had such an amazing experience during our first visit in November of 2023. This past March of 2024 was our second visit and like I said, it was amazing. Not only did the staff remember us, but they made sure we knew that and made us feel super special. I've read a lot of reviews from other visitors and I have to say that some of their grievances are clearly due to a lack of research. First off, this property never claims to have a beach. Cozumel is known as one of the best places in the world for diving and snorkeling and this property offers excellent opportunities to experience both. Secondly, the shows; personally, I appreciate the fact that they give local talents a chance to show off their God-given skills and to teach tourists all about Mexican/Cozumel culture and history. Some people have called the shows "corny" or "cheesy." If you want Cirque du Soleil or something like that, go find it somewhere else. Not only do I greatly appreciate the variety of shows and the fact that they have one almost every night, but I also appreciate the fact that they are family-friendly. Thirdly, the cleanliness of this resort is impecable and I'm very picky about the cleanliness of places I stay at. Hats off to all of the cleaning and maintenance staff. I'll also highlight how easy, fast, and efficient it is to request maintenance through the app and be greeted with a friendly maintenance member within minutes of putting in the request. The fourth thing is the food. This one I can somewhat agree with some of the reviews, but mostly disagree. Yes, they have some things that are not good, but there is something for everyone and this resort offers an array of delicious options. If you don't like something, just mention it to a staff member and I guarantee you (based on my personal experience) they will go above and beyond to make it right. With this being said, I'll start my shoutouts: First off to Chef Elias Amor whom is no longer at that location, but is making families happy at another Palace resort with his incredible culinary talents. Next, I'd like to give a special thanks to Paola whom was the first person to remember my family and I, setting iff a chain reaction of exceptional service from The very first day of our visit in March. To Johnny, who made our anniversary dinner extra special by giving my wife and I a "Mayan coffee" show by the water. A very special shoutout to Mariana for checking on us every day to make sure we were having the best possible vacation and also to Alvaro for having such a wonderful F&B team. My "tocayo" Ivan for just being so kind to us in general and never missing the opportunity to ask us how our day was going. Thank you to Carmen, Pablo, Elizabeth, and Martha for their exceptional food service. Thank you to Enrique and Giovanni for slinging out the best drinks on the property. Thank you to Israel for accompanying us at the beginning and end of such an awesome and relaxing trip to Tulum. Thank you to David and Leslie for taking such great care of us during our kayaking and snorkeling experiences and thank you to Fernando for teaching us how to scuba dive. Last but certainly not least, a very warm and special thanks to Mayra, Alessandra, Angel, and Katya at Sweet & Coffee for working so hard day and night to make everyone delicious coffee, sandwiches, and snacks. Without all the hard work of the above mentioned staff member and of those I didn't mention, my last two visits to Cozumel would not have been so amazing. I can't wait to go back for a third time in the near future and I obviously highly recommend Cozumel Palace.

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.