Excellent Service and Great Food . Establishment is clean with easy access. This one is definitely one of the best in the area

First sharks I went to that don't sell sandwiches. Which is crazy then ever. But the chicken is ok

the food tasted like shit and there are rats at the place the customer service is bad too

Fish and chicken was good. There was an extremely long wait for food but I was only customer. Was still charged extra for a mild sauce despite having to pull over and wait late at night. read more

I went here because I was looking for something with a drive thru that wasn't the typical fast food. The food itself was decent and they actually have several types of fish available and other seafood as well. This is no Long John Silvers either. They make each order as you order. That said, the comment from Jazzica about the speed of service was spot on. They need to fix that. When I first arrived, there was a van at the menu board. After they were sitting for 10 minutes or so, I started to wonder if some employee had just parked there and they didn't really use the drive thru. Eventually, the van pulled up. And it was my turn to wait for minutes until they asked for my order. And I pulled up to the window and sat again. They need to learn to multi-task and get more than one order in the fryer at a time. It's not fast food when it takes 20 minutes. If you've got the time or can call ahead, it's good food but not worth that type of wait. read more

Sharks Fish And Chicken - Drive thru menu - Chicken Wings Near Me - Gary, Indiana

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This Sharks should shut down. They NEVER NEVER EVER have catfish steaks. I called to see if they had any catfish steaks and was told yes. Then called back 5 minutes later to place an order and was told not catfish steaks. Really. How do you have fis and no steaks. Where are they getting this fish from. O. Top of that the people are RUDE as one can be. Never again will I spend my money there. They have Lost an entire family and some friends from this business. One by one, they can be shut down. Poor business practices. read more

Their chicken is very good and I'm in love with their catfish fillet! Call in ahead they be super busy and if you walk in it will take a while to get your food. read more

A training on customer service is desperately needed for this particular restaurant. I couldn't get my order because instead of the manager or whoever taking the time to help me, he rather fuss at the other employees and talk on the phone. I pulled off from the drive thru and received my refund from GrubHub. Just terrible! read more

The man who works at this sharks is beyond disrespectful, rude and outrageous! I placed a phone order telling him that I want a order or cat fish fillets and another order with cat fish stakes !! This man tells me on the phone that I need to learn how to speak English and starting going off . So fast forward we get to the place and he started yelling at me and my sister telling us we are stupid black bitchs the guy that was cooking was laughing the whole time !! I will post the video my sister recorded of his actions !!! I'm starting to think all sharks are all very unprofessional and very very RUDE !!!! And it only has a star because we have to put something !!!! read more

The Owner of sharks is Very Rude an Unfriendly, Argumentative, and he is a Bully. I was given broken catfish steaks as I tried to let him know I was in the drive through line an checked my bag while in my car an then came in to get my order redone so as not to hold up the drive line he told me I did not follow his instructions that he has posted , as I tried to let him know that I did he would talk over me constantly fussing showing an unnecessary hostile behavior for a supposed to be business man . I told him I have been coming to his establishment for years now, he told me if I did not like it Why did I come back , as I looked for a worker that usually would take my order he said I'm the boss. In the pass I have encouraged others to go there But you can believe this I will not patronizes his business any more or tell others to go there. But I will let others know how RUDE HE IS. read more

The customer service at the store was so unprofessional the cashier repeated my order back to me twice he was so rude he charge me for food that I did not order then the cashier had a attitude about the order he repeated my order back to me twice then I proceeded to repeat my order to him then the cashier became strongly aggressive I ask for the manager the manager came to be aggressive then the manager said that he did not know how to do a refund so I can receive my money back I stood in the drive-through line for two hours never received my food and yet never received my refund the customer service at the store is horrible read more

The man that's maybe the manager or whatever is out right rude. He yells at me because he puts me on hold because he's busy and when he get back to the phone he's impatient with taking my order. So I hung up the phone and refuse to ever patronize such a rude business ever again! read more

While we were getting used to our new surroundings,we had the chance to enjoy the many ggood jtood eateries in Gary Indiana. Shark's features several locations, and each of them has served us well. This one is near the place where my wife's friend works. The service is fast and friendly, and the selections are delicious! Friday night is going to be a Shark's night! read more

They didn't deserve even 1 star. Horrible customer service. I pulled up in drive through and no one said anything... I said hello and waited 3 minutes. Then I decided to blow the horn and I was told was "one minute". So then when she finally came back after 2 more minutes later, her greeting was "can I help you?" So I placed my order, get to the window and it took another 2 minutes for her to come tell me my total. Mind you, I'm the only customer in drive through and NO ONE is in the store except maybe 1 customer. So she then comes and tells me my total. I dispute it and tell her on the board it says something different, she interrupts me in the middle of my sentence and says no that's for something else. I told her ok I still wanted it. She then walks away for over 2 minutes. I didn't even wait for her to come back... I pulled off. The restaurant looks really nice but the lady who they have working there has a horrible attitude and does not know the meaning of "customer service". I wouldn't go there at all. read more

I placed an order this evening. I was given a ticket number with a wait time of 10-15 minutes. When I arrived there, there were three cars in front of me at the drive thru. I waited 15 minutes before someone ask to take my order and I gave the ticket number I was given. Got to the window to wait another 10 to 15 minutes before someone to come to the window. I was ask was I waiting on an order, so I gave the ticket number that I was given for the lady to say we don't have an order with that ticket number I can take your order now and it will be another 10 minute wait. read more